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Airlines Ramp Jobs in Wisconsin (NOW HIRING)

CWA Airline Customer Service Agent Job Title: CWA Airline Customer Service Agent Date: Wednesday ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

CWA Airline Customer Service Agent

Mosinee, WI · On-site

$15.25 - $20.50/hr

General information Job Title CWA Airline Customer Service Agent Date Wednesday, October 22, 2025 ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Airlines Ramp information

What are the key skills and qualifications needed to thrive as an Airlines Ramp Agent, and why are they important?

To thrive as an Airlines Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent. Familiarity with ground service equipment, baggage handling systems, and sometimes certifications like OSHA safety training are typically required. Strong teamwork, communication skills, and the ability to work efficiently under pressure make someone stand out in this position. These skills and qualities are vital for ensuring safe, timely, and efficient aircraft turnaround operations.

What are Airlines Ramp agents?

Airlines Ramp agents, also known as ramp service agents or baggage handlers, are responsible for handling aircraft ground operations at airports. Their duties include loading and unloading baggage, guiding planes to and from gates, operating ground service equipment, and ensuring safe movement around the aircraft. They play a crucial role in maintaining on-time departures and arrivals by efficiently managing the turnaround process. Ramp agents also inspect and maintain equipment, and help ensure aircraft are properly balanced and secure for flight.

What are some common challenges faced by airline ramp agents, and how can they be managed effectively?

Airline ramp agents often work in fast-paced, physically demanding environments, facing challenges such as inclement weather, tight turnaround times, and the need for precise communication with team members and flight crews. Managing these challenges involves staying vigilant about safety protocols, maintaining clear communication, and being adaptable to changing schedules or unexpected situations. Many ramp agents find that strong teamwork and ongoing training help them stay efficient and safe on the job, while also building skills that support career growth within airport operations.

What is the difference between Airlines Ramp vs Airlines Ground Operations?

AspectAirlines RampAirlines Ground Operations
Primary ResponsibilitiesLoading/unloading aircraft, baggage handling, aircraft marshallingPassenger check-in, ticketing, boarding, customer service
Work EnvironmentAirports, tarmac, aircraft vicinityAirport terminals, customer service counters
Required CertificationsSafety training, equipment operationCustomer service training, possibly security clearance
Employer & Industry UsageAirlines, ground service providersAirlines, airport authorities

While Airlines Ramp staff focus on aircraft handling and ground support tasks, Airlines Ground Operations personnel manage passenger services and airport check-in processes. Both roles are essential for smooth airline operations but differ in responsibilities and work environments.

What are popular job titles related to Airlines Ramp jobs in Wisconsin? For Airlines Ramp jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Airlines Ramp jobs? Cities in Wisconsin with the most Airlines Ramp job openings:
Airport Agent - Ramp and Customer Service

Airport Agent - Ramp and Customer Service

Envoy Air Inc.

La Crosse, WI • On-site

$14.36/hr

Part-time

Medical, Life

Posted 13 days ago


Envoy Air rating

5.8

Company rating: 5.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines


Job description

Overview

Who we are: 

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career?  If so, read on!  Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. 

We offer: 

  • Amazing employee flight privileges within the American Airlines global network 
  • Training and development programs to take your career to the next level 
  • Comprehensive health and life benefits (subject to location) 

Pay Rate: $14.36/hr

Responsibilities

How will you make an impact?    

Responsibilities 

  • Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time. 
  • Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs.
  • Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
  • Collaborate with the internal team to ensure a safe and on-time departure
  • May clean the interior of the aircraft, clean and service aircraft lavatories 
  • Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
  • Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect any appropriate fees
  • Inform passengers through all aspects of their experience with Amercian Airlines by communicating appropriate information about their trips and belongings
  • Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
  • Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
  • May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Qualifications

Who are we looking for?

Requirements

  • Minimum age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

  • Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
  • Flexible to work additional hours with short notice when operationally necessary
  • Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. 
  • Must be willing and able to work outside in variable weather conditions 
  • Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry 
  • Abe to communicate in a clear, polite, and friendly manner
  • Must be able to read, write, fluently speak, and understand the English language 
  • Authorized to work in the United States without sponsorship 

#EnvoyOversight

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. 

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

Employment Type: PART_TIME

What Envoy Air employees say

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