ZipRecruiter

Log In

2

Airline Ticketing Remote Jobs in Boca Raton, FL (NOW HIRING)

All JobsAirline Ticketing JobsAirline Ticketing Remote JobsAirline Ticketing Remote Jobs in Boca Raton, FL

Airline Ticketing Remote information

What is an airline ticketing remote agent?

An Airline Ticketing Remote job involves working from a remote location to assist customers with booking, changing, or canceling airline tickets. These professionals handle inquiries, process payments, provide flight information, and resolve ticketing issues, often via phone, email, or online chat. Remote airline ticketing agents must be familiar with airline reservation systems and have strong customer service skills. The role may also involve upselling travel products, ensuring compliance with airline policies, and troubleshooting booking problems. This position allows for flexibility in work location and often offers shifts to accommodate different time zones.

What are the key skills and qualifications needed to thrive as an airline ticketing remote agent?

To thrive as an Airline Ticketing Remote Agent, you generally need strong customer service abilities, attention to detail, and familiarity with airline reservation processes, often supported by a high school diploma or relevant experience. Proficiency in Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as basic computer skills, is typically required. Excellent communication, problem-solving, and multitasking abilities help you stand out in this role. These skills ensure accurate bookings, efficient issue resolution, and positive customer experiences in a fast-paced remote environment.

What are some common challenges faced by remote airline ticketing agents, and how can they be managed?

Remote airline ticketing agents often face challenges such as handling high call volumes, quickly resolving complex travel issues, and maintaining up-to-date knowledge of airline policies and fare rules. To manage these, it’s important to develop strong communication skills, stay organized, and leverage digital tools provided by the employer. Regular training and active participation in team meetings can also help remote agents stay connected and informed, ensuring they deliver efficient customer service.

What is the difference between Airline Ticketing Remote vs Airline Customer Service Representative?

AspectAirline Ticketing RemoteAirline Customer Service Representative
CredentialsHigh school diploma, travel or airline certifications optionalHigh school diploma, customer service training often preferred
Work EnvironmentRemote, home-basedOn-site or remote, depending on airline
Industry UsagePrimarily in travel agencies, airline offices, remote rolesAirlines, travel agencies, customer support centers

Airline Ticketing Remote roles focus on booking and ticketing tasks, often performed remotely, while Airline Customer Service Representatives handle broader customer inquiries, both in-person and remotely. Both roles require customer service skills, but Ticketing Remote positions emphasize booking systems and airline policies.

What are popular job titles related to Airline Ticketing Remote jobs in Boca Raton, FL?

For Airline Ticketing Remote jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Airline Ticketing Remote jobs in Boca Raton, FL look for?

The top searched job categories for Airline Ticketing Remote jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Airline Ticketing Remote jobs?

Cities near Boca Raton, FL with the most Airline Ticketing Remote job openings:

Airline Ticketing Remote jobs near you

Inside Sales & Member Experience Travel Agent

Travel Placement Service

Delray Beach, FL • On-site, Remote

$6.0K/yr

Full-time

Re-posted 11 days ago

Job description

Job Description Excellent compensation and benefits offered In-Office Delray Beach, FL (possible Hybrid or Remote) Full-Time Must be open to occasional extended hours or weekends Are you a travel industry pro with a passion for sales and delivering standout customer experiences. Exciting opportunity to join a global travel industry leader as an Inside Sales and Member Experience Agent. You'll play a key role in managing corporate travel accounts, driving revenue, and building strong client relationships.

What You'll Do: Manage and book domestic & international travel using GDS (PNRs, exchanges, refunds, EMDs). Handle both transactional and non-transactional sales opportunities. Create contract/ticketing instructions and distribute to the appropriate agencies.

Create reports, manage data, and maintain client profiles. Prospect new members through outreach and cold calls. Collaborate with internal teams to boost performance and share best practices.

Maintain airline contract info and various ARC lists for different carrier programs and importing them into SugarCRM What You Bring: 5+ years as a Corporate Travel Advisor Expert-level in at least one GDS system Strong sales, customer service, and communication skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) Experience in a fast-paced, handling multiple tasks in a client-focused travel environment Experienced in navigating the internet to research information, open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail Ready to take your travel and sales skills to the next level. Apply now and let's connect!

Apply