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Airline Tech Support Jobs (NOW HIRING)

Sabre

Airline IT Project Manager

Fort Worth, TX · Hybrid

$94K - $111K/yr

Airline IT Project Manager We are seeking an Airline IT Project Manager to join our global Airline ... Guide cross-functional engineering, product and support workstreams to ensure seamless project ...

Sabre Corporation

Airline IT Project Manager

Southlake, TX · On-site

$92K - $109K/yr

Airline IT Project Manager We are seeking an Airline IT Project Manager to join our global Airline ... Guide cross-functional engineering, product and support workstreams to ensure seamless project ...

1001 Sabre GLBL Inc.

Airline IT Project Manager

San Diego, CA · On-site

$104K - $123K/yr

Airline IT Project Manager We are seeking an Airline IT Project Manager to join our global Airline ... Guide cross-functional engineering, product and support workstreams to ensure seamless project ...

Kombo

Commercial Airline Pilot

Stamford, CT · On-site

Mentor and support first officers and junior pilots, demonstrating leadership and commitment to ... Familiarity with modern glass cockpit technology and automated flight systems Additional ...

Kombo

Commercial Airline Pilot

Stamford, CT

Mentor and support first officers and junior pilots, demonstrating leadership and commitment to ... Familiarity with modern glass cockpit technology and automated flight systems Additional ...

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Airline Tech Support information

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$27K

$43.5K

$66K

How much do airline tech support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for airline tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does an airline tech support do?

An Airline Tech Support professional is responsible for assisting both airline staff and sometimes passengers with technical issues related to airline computer systems, reservation software, ticketing systems, and other IT infrastructure. They diagnose and resolve hardware and software problems, provide troubleshooting guidance, and ensure all technology is operating smoothly to support flight operations and customer service. Their work is crucial to minimizing disruptions and maintaining efficient airline operations.

What are the key skills and qualifications needed to thrive as an airline tech support specialist, and why are they important?

To thrive as an Airline Tech Support specialist, you need a solid understanding of computer networks, troubleshooting methods, and airline-specific reservation or management systems, typically supported by an IT-related degree or certification. Familiarity with airline software such as Sabre or Amadeus, ticketing systems, and helpdesk platforms is crucial. Excellent problem-solving, communication, and customer service skills help you efficiently resolve issues and support airline staff. These skills and qualities are vital to ensuring operational continuity and minimizing disruptions in airline services.

What are some common challenges faced by airline tech support professionals, and how are they typically addressed?

Airline Tech Support professionals often encounter challenges such as troubleshooting complex avionics systems, managing urgent technical issues during flight operations, and coordinating with multiple teams under tight time constraints. These challenges are typically addressed through clear communication protocols, well-documented standard operating procedures, and ongoing training on the latest airline technologies. Collaboration with flight crews, maintenance engineers, and IT departments is essential to resolve issues efficiently and minimize downtime, ensuring passenger safety and operational reliability.

What are popular job titles related to Airline Tech Support jobs?

For Airline Tech Support jobs, the most frequently searched job titles are:

Infographic showing various Airline Tech Support job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Airline Support Specialist

Carmel, IN • On-site

Accommodations Plus International
See more jobs at Accommodations Plus Internationalexternal

$22 - $24/hr

Full-time

Re-posted 16 days ago

Key responsibilities

  • Process hotel and ground transportation reservations for airline clients.

  • Serve as an on-site liaison with the airline partner, providing support, guidance, and training.

  • Follow up on client requests and transactions to ensure client satisfaction.

Job description

Who We Are
Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.
Our mission is to make layovers simpler and more efficient for crew members-and we bring that to life through deep industry expertise and a practical, results-driven approach.
Today, API's platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
At API, we're building a culture rooted in succeeding and thriving together. It's a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.
If you're looking to grow your career in a company that values steady progress, real impact, and long-term development, we'd like to meet you!
The Airline Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.
Position Type and Expected Hours of Work
This is a full-time position working a Thursday through Monday, 4:00 PM to 12:00 AM schedule.
A flexible schedule is required, including availability to work evenings, weekends, and holidays based on business needs and operational requirements. Additional schedule adjustments may be required as needed.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Total customer service to include but not limited to the following:
  • Serve as API's on-site liaison with the airline partner, providing support, guidance and training.
  • Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
  • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
  • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
  • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
  • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
  • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.
  • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving "On Call" when needed outside of regular working hours.
  • Learn and maintain knowledge of API's call center work methodology and reservation systems to best serve API's clients in the most efficient and professional manner.
  • Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies
  • Knowledge of airline crew scheduling is a strong plus.
  • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
  • Excellent Interpersonal skills.
  • Able to work in a fast paced environment.
  • Great telephone etiquette.
  • Excellent writing skills.
  • Excellent computer skills.
  • Ability to multi task and prioritize.
  • Detail oriented with great organizational skills.
  • Flexible work schedule including availability to work weekends and holidays.
  • Able to work overtime if needed.
  • Second language, preferrable Spanish is a plus.

Required Experience
  • Ability to positively present API in customer facing situations.
  • Customer service background is a plus.
  • Airline/Hotel/Travel experience is a plus.

Compensation
The good faith hourly pay range for this position is $22.00 - $24.00 per hour, commensurate with experience.
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Privacy Statement
API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice.

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