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Airline Service Delivery Manager Jobs (NOW HIRING)

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

$127K/yr

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

CleanHarbors

Service Delivery Manager

Fargo, ND

Safety-Kleen i is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

San Diego, CA · On-site

Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of ...

Clean Harbors

Service Delivery Manager

Englewood, CO

Safety-Kleen in Englewood, CA is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a ...

Long Finch Technologies

ALL US VISA's ARE ACCEPTED H1 TRANSFERS ARE ACCEPTED W2 ROLE ONLY - · Service Delivery Manager profiles with Retail background experience pref.. · Big plus is with Merch/OMS product background. · ...

Just Solutions

IT Service Delivery Manager

Fairport, NY · Hybrid

$60K - $80K/yr

Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization. You will earn $60,000 - $80,000 per year , along with the ...

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Airline Service Delivery Manager information

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$29K

$93.9K

$160.5K

How much do airline service delivery manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for airline service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What does an airline service delivery manager do?

An Airline Service Delivery Manager oversees and coordinates the delivery of services provided to airline customers, ensuring high standards of quality, safety, and efficiency. They manage teams responsible for ground operations, customer service, baggage handling, and on-board services. Their role involves collaborating with various departments, addressing customer feedback, and implementing process improvements to enhance the passenger experience. Additionally, they ensure compliance with aviation regulations and company policies.

What are the main challenges an airline service delivery manager faces when ensuring consistent service quality across multiple teams and locations?

One of the primary challenges for an Airline Service Delivery Manager is maintaining a consistent level of service quality across various departments and geographically dispersed locations. This requires effective communication, rigorous standard operating procedures, and regular training for staff to ensure everyone meets the airline's service standards. Additionally, managers must quickly address operational disruptions, such as flight delays or staffing shortages, and coordinate with ground services, cabin crew, and external vendors to minimize the impact on customer experience. Successfully navigating these challenges helps foster a positive passenger experience and supports the airline's reputation.

What are the key skills and qualifications needed to thrive as an airline service delivery manager, and why are they important?

To thrive as an Airline Service Delivery Manager, you need a strong background in airline operations, customer service excellence, and project management, often supported by a relevant degree and experience in the aviation industry. Familiarity with airline reservation systems, service-level agreement (SLA) monitoring tools, and quality management systems is typically required. Leadership, problem-solving, and effective communication are vital soft skills for managing teams and ensuring seamless service delivery. These competencies are crucial for maintaining high standards of passenger satisfaction and operational efficiency in a dynamic airline environment.

How can I become an airline service delivery manager?

To become an airline service delivery manager, candidates typically need a bachelor's degree in aviation, hospitality, or a related field, along with several years of experience in airline operations, customer service, or management. Strong leadership, communication skills, and knowledge of airline industry standards are essential, and certifications in project management or customer service can be beneficial.

What are popular job titles related to Airline Service Delivery Manager jobs?

For Airline Service Delivery Manager jobs, the most frequently searched job titles are:

Infographic showing various Airline Service Delivery Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Service Delivery Manager

San Diego, CA • On-site

Clean Harbors
Environmental Consulting Services • 10K+ employees
Learn more about Clean Harborsexternal

$127K/yr

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Clean Harbors rating

7.0

Company rating: 7.0 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

Job description


Safety-Kleen is seeking a Driver Operations Manager (Service Delivery Manager) manage the daily completion of routes by motivating and directing team members; as well as ensuring a high level of customer satisfaction. This role does this while still having a strong operational adherence to all DOT, EPA, State and Local Regulations and Safety-Kleen Policies and Procedures.
Safety-Kleen, a subsidiary of Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
Why work for Clean Harbors?
  • Health and Safety is our #1 priority and we live it 3-6-5!
  • Focus on maintaining sustainability and cleaning the Earth
  • Recruiting Pay range; $75-85K with bonus
  • Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  • Own part of the company with our Employee Stock Purchase Plan
  • Opportunities for growth and development for all the stages of your career
  • Company paid training and tuition reimbursement

Responsibilities
  • Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  • Train, develop, and manage sales and service route drivers
  • Manage flow of service requests to ensure customers are serviced in a timely and efficient manner
  • Conduct End-of-day Check-In / Morning Check-Out process with drivers to ensure daily expectations are met and employees are prepared for the day
  • Fulfill duties of route driver when s/he is absent
  • Provide field coaching and sales training to route drivers
  • Meet with customers periodically to discuss needs
  • Increase sales portfolio by identifying opportunities
  • Schedule services to prevent and resolve route issues and complaints
  • Ensure completion and organization of all mandated paperwork and files.
  • Follow all local, state (provincial) and federal compliance regulations and rules
  • Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  • Safely observe all corporate operating guidelines and procedures
  • Observe all company environmental health and safety operating guidelines
  • Perform other duties as assigned

Qualifications
  • Class B CDL
  • Obtain Hazmat and Tanker endorsements within 90 days of employment
  • Leadership experience
  • Intermediate computer skills
  • Excellent customer service skills
  • Excellent organization and attention to detail
  • Perform physical functions per job requirements
  • Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications:
  • Previous route driver experience
  • Previous dispatch/logistics experience

Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
*SK

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About Clean Harbors

Sourced by ZipRecruiter

Clean Harbors is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Industry

Environmental consulting services

Company size

10,000+ Employees

Headquarters location

Norwell, MA, US

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