Coordinate closely with airline customers, airport authorities, and internal stakeholders. Safety ... Frequent exposure to airport terminal, ramp, and aircraft cabin environments. * Must be able to ...
Coordinate closely with airline customers, airport authorities, and internal stakeholders. Safety ... Frequent exposure to airport terminal, ramp, and aircraft cabin environments. * Must be able to ...
Customer Service Duty Manager FLL
Fort Lauderdale, FL ยท On-site
$65K/yr
Airline pricing experience. College degree or equivalent experience. Ability to read, write ... Ramp operations include, security screening; baggage transfers to and from aircraft, aircraft ...
Customer Service Duty Manager FLL
Fort Lauderdale, FL ยท On-site
$65K/yr
Airline pricing experience. College degree or equivalent experience. Ability to read, write ... Ramp operations include, security screening; baggage transfers to and from aircraft, aircraft ...
Account Manager - Aviation
Miami, FL ยท On-site
The manager acts as the key liaison between the company, airline partners, and airport stakeholders ... Ramp, PAX, PRM, Security, Cargo, among others. * Recruit, schedule, and manage frontline staff ...
Account Manager - Aviation
Miami, FL ยท On-site
The manager acts as the key liaison between the company, airline partners, and airport stakeholders ... Ramp, PAX, PRM, Security, Cargo, among others. * Recruit, schedule, and manage frontline staff ...
Account Manager - Aviation
Miami, FL ยท On-site
The manager acts as the key liaison between the company, airline partners, and airport stakeholders ... Ramp, PAX, PRM, Security, Cargo, among others. * Recruit, schedule, and manage frontline staff ...
Account Manager - Aviation
Miami, FL ยท On-site
The manager acts as the key liaison between the company, airline partners, and airport stakeholders ... Ramp, PAX, PRM, Security, Cargo, among others. * Recruit, schedule, and manage frontline staff ...
... airline expectations. * Verify stations have adequate resources to operate safely and efficiently. * Inspect and observe under-wing and ramp operations to ensure best safety practices are followed.
... airline expectations. * Verify stations have adequate resources to operate safely and efficiently. * Inspect and observe under-wing and ramp operations to ensure best safety practices are followed.
Senior Safety Supervisor
Miami, FL ยท On-site
Knowledge of airport operations, airline procedures, and customer service standards is preferred ... Conduct routine operational safety inspections and audits of ramp, passenger service, cabin ...
Senior Safety Supervisor
Miami, FL ยท On-site
Knowledge of airport operations, airline procedures, and customer service standards is preferred ... Conduct routine operational safety inspections and audits of ramp, passenger service, cabin ...
Customer Service Agent
Miami, FL ยท On-site
$21.91/hr
Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter. 4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger ...
Customer Service Agent
Miami, FL ยท On-site
$21.91/hr
Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter. 4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger ...
... airline expectations. * Verify stations have adequate resources to operate safely and efficiently. * Inspect and observe under-wing and ramp operations to ensure best safety practices are followed.
... airline expectations. * Verify stations have adequate resources to operate safely and efficiently. * Inspect and observe under-wing and ramp operations to ensure best safety practices are followed.
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
This role requires operating company vehicles on the airport ramp, handling baggage with care and ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
This role requires operating company vehicles on the airport ramp, handling baggage with care and ... airline representatives * Comply with all company policies, airport regulations, and security ...
Customer Service Agent (Overnight Shift)
Miami, FL ยท On-site
$21.91/hr
Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter. 4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger ...
Customer Service Agent (Overnight Shift)
Miami, FL ยท On-site
$21.91/hr
Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter. 4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
This role requires operating company vehicles on the airport ramp, handling baggage with care and ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
This role requires operating company vehicles on the airport ramp, handling baggage with care and ... airline representatives * Comply with all company policies, airport regulations, and security ...
MIA - Ramp Agent
Miami, FL ยท On-site
$14.75 - $18.25/hr
At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers, and above all fliers. Our rich legacy and pioneering ...
Quick apply
MIA - Ramp Agent
Miami, FL ยท On-site
$14.75 - $18.25/hr
At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern Air Express was launched by seekers, adventurers, and above all fliers. Our rich legacy and pioneering ...
Customer Service Agent
Fort Lauderdale, FL ยท On-site
$20.13/hr
Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter. 4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger ...
Customer Service Agent
Fort Lauderdale, FL ยท On-site
$20.13/hr
Agents must also ensure that no person (besides ramp workers) are allowed past the airplane perimeter. 4. Porters will stand behind the airline counter awaiting baggage. They will aid the passenger ...
Baggage Service Driver
Miami, FL ยท On-site
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE ... airline representatives * Comply with all company policies, airport regulations, and security ...
Baggage Service Driver
Miami, FL ยท On-site
$22.91/hr
Follow all ramp safety procedures, including aircraft approach/departure protocols and PPE ... airline representatives * Comply with all company policies, airport regulations, and security ...
Airport Services BHS or Conveyor Systems Maintenance Manager - Fort Lauderdale Int'l Airport - FLL
$82K - $134K/yr
JOB SUMMARY Oshkosh Aerotech, LLC. is a leading provider of Maintenance Services to Airlines ... Agility to work in various environments, including outdoors on an airport ramp and in confined ...
Airport Services BHS or Conveyor Systems Maintenance Manager - Fort Lauderdale Int'l Airport - FLL
$82K - $134K/yr
JOB SUMMARY Oshkosh Aerotech, LLC. is a leading provider of Maintenance Services to Airlines ... Agility to work in various environments, including outdoors on an airport ramp and in confined ...
Airport Services - Maintenance Repair Technician II - Fort Lauderdale Int'l Airport - FLL
Fort Lauderdale, FL ยท On-site
... commercial airlines, airports, air-freight carriers, ground handling and military customers ... Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined ...
Airport Services - Maintenance Repair Technician II - Fort Lauderdale Int'l Airport - FLL
Fort Lauderdale, FL ยท On-site
... commercial airlines, airports, air-freight carriers, ground handling and military customers ... Ability to work in outside weather conditions on an airport ramp around aircrafts and the confined ...
Airport Services - Maintenance Repair Technician I - Fort Lauderdale Int'l Airport - FLL
Fort Lauderdale, FL ยท On-site
... commercial airlines, airports, air-freight carriers, ground handling and military customers ... Employees will work on an airport ramp around aircrafts and around heavy equipment. MINIMUM ...
Airport Services - Maintenance Repair Technician I - Fort Lauderdale Int'l Airport - FLL
Fort Lauderdale, FL ยท On-site
... commercial airlines, airports, air-freight carriers, ground handling and military customers ... Employees will work on an airport ramp around aircrafts and around heavy equipment. MINIMUM ...
... commercial airlines, airports, air-freight carriers, ground handling and military customers ... Employees will work on an airport ramp around aircrafts and around heavy equipment. MINIMUM ...
... commercial airlines, airports, air-freight carriers, ground handling and military customers ... Employees will work on an airport ramp around aircrafts and around heavy equipment. MINIMUM ...
Airline Ramp information
See Miami, FL salary details
$9.66 - $10.62
0% of jobs
$10.62 - $11.58
1% of jobs
$11.58 - $12.54
2% of jobs
$12.54 - $13.50
6% of jobs
$14.36 is the 25th percentile. Wages below this are outliers.
$13.50 - $14.46
17% of jobs
$14.46 - $15.43
18% of jobs
The median wage is $15.71 / hr.
$15.43 - $16.39
16% of jobs
$17.15 is the 75th percentile. Wages above this are outliers.
$16.39 - $17.35
17% of jobs
$17.35 - $18.31
12% of jobs
$18.31 - $19.27
6% of jobs
$19.27 - $20.23
3% of jobs
$9
$15
$20
How much do airline ramp jobs pay per hour?
Do airline ramp agents get paid a lot?
How to become an airline ramp agent?
Is it hard to get hired as an airline ramp?
What are the key skills and qualifications needed to thrive as an airline ramp agent, and why are they important?
What is the difference between Airline Ramp vs Airline Baggage Handler?
| Aspect | Airline Ramp | Airline Baggage Handler |
|---|---|---|
| Certifications | Typically requires safety and equipment operation training | Often requires similar safety training, sometimes specific to baggage handling |
| Work Environment | Includes aircraft marshalling, cargo loading, and ground support | Primarily focused on loading, unloading, and sorting baggage |
| Employer & Industry Usage | Used across airlines for ground operations | Commonly employed by airlines and baggage handling companies |
Both roles are essential for airline ground operations and share similar safety training requirements. However, Airline Ramp personnel handle a broader range of ground support tasks, including aircraft marshalling and cargo management, while Airline Baggage Handlers focus specifically on baggage processing. Understanding these differences helps clarify career paths and job expectations within airline ground services.
What does an airline ramp agent do?
What are some common challenges faced by an airline ramp agent, and how can they be managed effectively?

Full-time
Re-posted 16 days ago
Job description
The General Manager, Cabin Services is responsible for the overall leadership, operational performance, safety, compliance, staffing, financial management, and customer satisfaction of airline cabin service operations. This role ensures all cabin cleaning, security search, aircraft appearance, and related support services are delivered safely, efficiently, and in compliance with airline, airport, regulatory, and company standards. The General Manager leads multiple managers, supervisors, and frontline employees while driving operational excellence, employee engagement, and continuous improvement.
Key Responsibilities include the following, but are not limited to:
Operational Leadership
- Direct all day-to-day cabin service operations across assigned airport locations.
- Ensure aircraft cleaning, cabin appearance, security search, and related services are completed on schedule and according to airline standards.
- Monitor operational performance and implement corrective actions to achieve service level agreements (SLAs) and key performance indicators (KPIs).
- Develop and execute operational strategies to improve productivity, quality, and customer satisfaction.
- Coordinate closely with airline customers, airport authorities, and internal stakeholders.
Safety and Compliance
- Promote a strong safety culture and ensure compliance with all company, airline, airport, FAA, TSA, and regulatory requirements.
- Conduct regular operational audits, inspections, and compliance reviews.
- Investigate safety incidents, security events, customer complaints, and operational disruptions.
- Develop and implement corrective and preventive action plans.
Financial Management
- Manage operational budgets, labor costs, equipment utilization, and expense controls.
- Analyze financial performance and identify opportunities for cost savings and operational efficiencies.
- Ensure accurate payroll, staffing forecasts, and labor planning.
- Support contract negotiations, pricing reviews, and business growth initiatives.
Leadership and Employee Development
- Lead, coach, and develop managers, supervisors, and frontline employees.
- Drive employee engagement, accountability, and performance management.
- Oversee recruiting, onboarding, training, succession planning, and retention efforts.
- Foster a culture of teamwork, professionalism, and continuous improvement.
Customer Relations
- Serve as the primary operational contact for airline customers.
- Maintain strong customer relationships through regular business reviews and operational meetings.
- Respond to customer concerns and implement solutions to improve service delivery.
- Ensure contract requirements and customer expectations are consistently met or exceeded.
Performance Management
- Monitor operational metrics including on-time performance, quality scores, safety performance, staffing levels, and customer satisfaction.
- Develop action plans to address performance gaps.
- Prepare and present operational and financial reports to senior leadership and customers.
Key Qualifications
- Bachelor's degree in Aviation, Business Administration, or related field preferred (or equivalent experience).
- Fluent in English; Spanish proficiency is a plus.
- Minimum of 5+ years of progressive leadership experience in airport, airline, or ground handling operations.
- Demonstrated leadership, problem-solving, and decision-making capabilities in fast-paced, time-sensitive environments.
- Strong communication, leadership, and client-facing skills
- Working knowledge of airport operations, passenger services, ramp operations, and safety/security regulations.
- Ability to work flexible schedules, including nights, weekends, holidays, and irregular operations.
- Must be able to obtain an airport badge
Working Condition
- Requires working in a 24/7 airport environment, including weekends, holidays, and on-call availability.
- Frequent exposure to airport terminal, ramp, and aircraft cabin environments.
- Must be able to meet the physical demands of airport operations, including standing, walking, and lifting as required.
Physical Demands
The physical demands described are representative of those required to perform the essential functions of this role successfully. Reasonable accommodations may be made in accordance with applicable laws.
- Ability to stand, walk, bend, and move throughout airport facilities for extended periods.
- Ability to lift up to approximately 70 pounds.
- Ability to communicate clearly in English, including speaking, hearing, and comprehension.
- Maintain a professional appearance consistent with client and company standards.
EEOC
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.