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Airline Gds Jobs (NOW HIRING)

Sabre Air Reservation System Sabre GDS Airline Fulfillment Processes Airline Servicing Workflows PNR Management Ticketing & Exchanges Refund Processes Familiarity with: NDC (New Distribution ...

Working knowledge of GDS Systems Apollo / Travelport * Make travel reservations; including airline, hotel, ground transportation * Process tickets, exchanges and refunds * Maintain industry & account ...

... to airline deadlines. Additionally, smaller groups will require experience with published and private fares bookable via the GDS. Specific expertise on group blocks is required for this role. You ...

Various GDS system experience is required. Strong knowledge of international fare construction and airline routing principles including tax rates Additional Information To know more about this ...

The Air Specialist assists travel advisors and guests with all airline and flight related matters ... the GDS and issuing tickets. * Leverage Galileo air booking system to complete more complex air ...

The Air Specialist assists travel advisors and guests with all airline and flight related matters ... the GDS and issuing tickets. * Leverage Galileo air booking system to complete more complex air ...

... airline agreements. * Performance Management: Facilitate monthly Air Branch strategy sessions ... Contractual Oversight: Assist in GDS relationships on behalf of Internova , auditing compliance ...

Showing results 41-60

Airline Gds information

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$46K

$90.7K

$100K

How much do airline gds jobs pay per year?

As of Aug 12, 2026, the average yearly pay for airline gds in the United States is $90,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $97,000.00 per year, depending on experience, location, and employer.

What is an airline GDS?

Airline GDS, or Global Distribution Systems, are computerized networks that facilitate transactions between travel service providers—like airlines, hotels, and car rental companies—and travel agents. These systems allow travel agents to access real-time information about flight schedules, seat availability, pricing, and reservations. Major GDS providers include Amadeus, Sabre, and Travelport (Galileo, Worldspan). GDS play a critical role in the travel industry by streamlining bookings and increasing efficiency for both agents and airlines.

What are some common challenges faced by airline GDS professionals, and how can they be addressed?

Airline GDS (Global Distribution System) professionals often encounter challenges such as keeping up with frequent system updates, managing complex fare rules, and troubleshooting booking errors under time pressure. Success in this role requires strong attention to detail, quick problem-solving skills, and continuous learning to stay current with evolving technologies. Collaborating closely with airlines, travel agencies, and IT teams also helps in resolving issues efficiently and ensuring seamless travel experiences for customers.

What is the difference between Airline Gds vs Airline Reservation Agent?

AspectAirline GdsAirline Reservation Agent
CredentialsKnowledge of GDS systems, customer service skillsCustomer service skills, airline-specific training
Work EnvironmentWork with multiple airlines' systems, often in offices or remotelyAssist customers directly at airline counters or call centers
Employer & Industry UsageUsed by travel agencies, airlines, and booking platformsEmployed directly by airlines or travel agencies
Search & Comparison IntentUnderstanding GDS functions vs reservation rolesCustomer booking and support roles

Airline Gds professionals focus on managing and operating global distribution systems used to book and manage airline tickets across multiple carriers. Airline Reservation Agents handle direct customer interactions, assisting with bookings, changes, and inquiries. While both roles involve airline ticketing, GDS specialists work behind the scenes with technology, whereas reservation agents provide frontline customer service.

What are the key skills and qualifications needed to thrive as an airline GDS specialist, and why are they important?

To thrive as an Airline GDS Specialist, you need in-depth knowledge of airline reservation processes, fare rules, and ticketing, typically supported by experience in the travel industry or formal GDS training. Proficiency with major GDS platforms such as Amadeus, Sabre, or Galileo, along with certifications from these systems, is highly valued. Excellent attention to detail, problem-solving abilities, and strong customer service skills distinguish top professionals in this role. These skills ensure accurate bookings, efficient issue resolution, and high customer satisfaction in a fast-paced travel environment.
More about Airline Gds jobs
What cities are hiring for Airline Gds jobs? Cities with the most Airline Gds job openings:
What states have the most Airline Gds jobs? States with the most job openings for Airline Gds jobs include:
Infographic showing various Airline Gds job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $90,734 per year, or $43.6 per hour.

$73K - $174K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines


Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

About the Job You're Considering

A Business Analyst with strong airline reservation domain expertise, deep understanding of Sabre systems, experience managing Agile backlogs, and the ability to convert complex business requirements into deliverable solutions while coordinating effectively across business and technology teams. The Business Analyst - One Air & Air Systems serves as the bridge between business stakeholders and technology teams, supporting the One Air middleware platform, which connects airline reservation systems with airline services for shopping, booking, ticketing, fulfillment, and PNR management. The role combines business analysis, backlog management, stakeholder engagement, and Product Owner support within an Agile environment.

Your Role

Key Responsibilities
Business Analysis & Requirements Management
Gather, analyze, document, and validate business requirements.
Translate high-level requirements into:
User Stories
Acceptance Criteria
Functional Requirements
Ensure stories meet the team's Definition of Ready.
Facilitate workshops, discovery sessions, and stakeholder discussions.
Airline Domain Analysis
Analyze and improve airline processes including:
Booking
Ticketing
Exchanges
Refunds
Schedule Changes
Queue Management
PNR Management
Assess impacts of airline system enhancements and process changes.
Backlog & Product Support
Manage and groom the One Air product backlog under guidance from the Senior Product Manager.
Recommend prioritization of:
Enhancements
Defects
Technical Debt
New Features
Participate in sprint planning, estimation, reviews, and retrospectives.
Stakeholder & Team Collaboration
Act as liaison between:
Business Stakeholders
Air Operations
Reservations Teams
Revenue Management
Contact Centers
Technology Teams
Educate delivery teams on airline business processes and operational requirements.
Collaborate with Product Managers, UX teams, and SMEs.
Testing & Release Support
Develop business-focused test scenarios.
Coordinate User Acceptance Testing (UAT).
Support defect triage and solution validation.
Validate production readiness and support release adoption.
Documentation & Reporting
Create and maintain:
Process Documentation
Workflow Diagrams
Training Materials
Business Impact Reports
Track operational performance and adoption metrics after releases.

Your Skills and Experience

Required Skills & Experience
Business Analysis
5+ years of Business Analyst experience.
Product Owner or backlog management experience.
Agile/Scrum experience.
Requirements gathering and process modeling expertise.
Airline & Reservation Systems
Strong knowledge of:
Sabre Air Reservation System
Sabre GDS
Airline Fulfillment Processes
Airline Servicing Workflows
PNR Management
Ticketing & Exchanges
Refund Processes
Familiarity with:
NDC (New Distribution Capability)
Airline Retailing
Offer & Order Management
Technical Skills
APIs & System Integrations
XML / JSON
Jira
Confluence
Xray for Jira (preferred)
Python (preferred for analysis and automation)
Preferred Qualifications
Experience in:
Airline
Travel
Hospitality
Reservation Systems
Certifications:
CSPO / PSPO
CBAP / PMI-PBA
Sabre Certifications
Ideal Candidate

The base compensation range for this role in the posted location is: $73,150-$174,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

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