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Airline Gate Agent Jobs in Decatur, GA (NOW HIRING)

wearegat

Passenger Assistance Agent

Hapeville, GA

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Hapeville, GA

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Hapeville, GA · On-site

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Hapeville, GA · On-site

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

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All JobsAirline Gate Agent JobsAirline Gate Agent Jobs in Decatur, GA

Airline Gate Agent information

What is an airline gate agent?

An Airline Gate Agent is responsible for assisting passengers at the gate before boarding a flight. Their duties include verifying tickets, checking IDs, making announcements, coordinating boarding procedures, and handling last-minute seat changes. They also assist with customer inquiries, manage flight delays, and ensure compliance with airline policies. Gate agents play a key role in providing a smooth and efficient boarding experience.

What skills and qualifications are needed to be an airline gate agent?

To thrive as an Airline Gate Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation and check-in systems, boarding software, and adherence to TSA and airline security protocols are typically required. Strong communication, problem-solving, and the ability to remain calm under pressure are standout soft skills. These abilities are critical for managing passenger interactions, ensuring smooth boarding processes, and maintaining on-time flight departures.

What are some common challenges faced by airline gate agents?

Airline Gate Agents often manage large groups of passengers while coordinating last-minute changes such as flight delays, seat reassignments, or boarding gate updates, which can create high-pressure situations. They are the primary point of contact for travelers facing issues, so conflict resolution and clear communication are regularly tested. Despite these challenges, the role offers the chance to build problem-solving skills and develop resilience, especially when collaborating closely with ground crews, flight staff, and other agents to ensure efficient operations and positive customer experiences.

Do airline gate agents get paid well?

Airline gate agents typically earn an hourly wage that is around the national average for customer service roles, with salaries often ranging from $12 to $20 per hour. Compensation can vary based on airline, location, experience, and union agreements, but generally, the pay is considered modest compared to other airline or customer service positions.

Do airline gate agents work for the airline?

Yes, airline gate agents are employees of the airline they work for. They are responsible for tasks such as boarding passengers, checking tickets, and coordinating with flight crews, often requiring customer service skills and knowledge of airline policies. Gate agents typically work at airport terminals and may need to pass specific training or certification programs.

How to become an airline gate agent?

To become an airline gate agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and the ability to work flexible hours including nights and weekends. Prior experience in customer service or hospitality can be beneficial, and some airlines provide on-the-job training. Basic computer skills and the ability to handle stressful situations are also important for this role.

What are popular job titles related to Airline Gate Agent jobs in Decatur, GA?

For Airline Gate Agent jobs in Decatur, GA, the most frequently searched job titles are:

What cities near Decatur, GA are hiring for Airline Gate Agent jobs?

Cities near Decatur, GA with the most Airline Gate Agent job openings:

Airline Gate Agent jobs near you
Infographic showing various Airline Gate Agent job openings in Decatur, GA as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Passenger Assistance Agent

Hapeville, GA • On-site

GAT Airline Ground Support

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

65th of 67 rated aviation services

People enjoy working here

Respectful managers

Learn more about GAT Airline Ground Supportexternal

$12.50/hr

Full-time

Re-posted 10 days ago

Job description

Job Summary
Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also push wheelchairs and carry personal items of passengers. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
  • Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
  • Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software
  • Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas
  • Assist with their personal needs and lifting bags at least 50 lbs.
  • Inspect and verify passenger documentation
  • Direct passengers through Customs, Immigration, and Quarantine

Requirements
  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner.
  • Perform any reasonable customer service related job duty requested by Company supervision and/or airline customer.
  • Must possess good communication skills and a friendly, outgoing personality.
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

What GAT Airline Ground Support employees say

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