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Airline Gate Agent Jobs in Decatur, GA (NOW HIRING)

wearegat

Passenger Assistance Agent

Hapeville, GA · On-site

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Hapeville, GA

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Hapeville, GA · On-site

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Passenger Assistance Agent

Hapeville, GA · On-site

$14.50 - $18.25/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA · On-site

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

wearegat

Airport Ramp Agent

Hapeville, GA

$15 - $18.25/hr

Maintain on-time connections by guiding aircraft to and from gate positions * Protect baggage and ... Pass a physical agility test, depending on the airline * Strong teamwork and collaboration skills ...

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Airline Gate Agent information

How to become an airline gate agent?

To become an airline gate agent, candidates typically need a high school diploma or equivalent, strong customer service skills, and the ability to work flexible hours including nights and weekends. Prior experience in customer service or hospitality can be beneficial, and training is usually provided by the airline after hiring. Knowledge of airline reservation systems and good communication skills are also important for the role.

Do airline gate agents work for the airline?

Yes, airline gate agents are employees of the airline they work for. They are responsible for tasks such as boarding passengers, checking tickets, and coordinating with flight crews, often requiring customer service skills and familiarity with airline systems. Gate agents typically work at airport gates during flight departures and arrivals.

How much do airline gate agents get paid?

Airline gate agents typically earn an average hourly wage between $12 and $20, with annual salaries ranging from approximately $25,000 to $42,000. Compensation can vary based on experience, airline, location, and shift differentials, and the role often requires customer service skills and familiarity with airline systems.

What are some common challenges faced by airline gate agents?

Airline Gate Agents often manage large groups of passengers while coordinating last-minute changes such as flight delays, seat reassignments, or boarding gate updates, which can create high-pressure situations. They are the primary point of contact for travelers facing issues, so conflict resolution and clear communication are regularly tested. Despite these challenges, the role offers the chance to build problem-solving skills and develop resilience, especially when collaborating closely with ground crews, flight staff, and other agents to ensure efficient operations and positive customer experiences.

What skills and qualifications are needed to be an airline gate agent?

To thrive as an Airline Gate Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with airline reservation and check-in systems, boarding software, and adherence to TSA and airline security protocols are typically required. Strong communication, problem-solving, and the ability to remain calm under pressure are standout soft skills. These abilities are critical for managing passenger interactions, ensuring smooth boarding processes, and maintaining on-time flight departures.

What is an airline gate agent?

An Airline Gate Agent is responsible for assisting passengers at the gate before boarding a flight. Their duties include verifying tickets, checking IDs, making announcements, coordinating boarding procedures, and handling last-minute seat changes. They also assist with customer inquiries, manage flight delays, and ensure compliance with airline policies. Gate agents play a key role in providing a smooth and efficient boarding experience.

What are popular job titles related to Airline Gate Agent jobs in Decatur, GA? For Airline Gate Agent jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Airline Gate Agent jobs in Decatur, GA look for? The top searched job categories for Airline Gate Agent jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Airline Gate Agent jobs? Cities near Decatur, GA with the most Airline Gate Agent job openings:
Airline Gate Agent jobs near you
Infographic showing various Airline Gate Agent job openings in Decatur, GA as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Passenger Service Agent

Maximus Global Services

Atlanta, GA • On-site

Part-time

Re-posted 3 days ago

Job description


Summary/Objective
Provide check-in services for passengers, ensuring that all security procedures are met. Exhibiting exceptional customer service and communication skills. Process passenger luggage and claims. Serve as gate agent for the outbound flight, including boarding of passengers,
 Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Working at the front counter assisting passengers with check-in. Using the airline system, issues tickets, create or change reservations and provides flight information. Will solve ticket-related travel problems.
  2. Check-in the passenger baggage using the airline internal baggage system. Will provide assistance and handle baggage claims for inbound and outbound flights.
  3. Review all necessary documentation to travel, following all regulations and security procedures, including company and government agencies regulations.
  4. Greet and provide excellent customer service, ensuring each passenger feels welcome and supported.
  5. Communicate clearly and effectively to address concerns and resolve issues on the spot, strong communication and interpersonal skills.
    Check in guests, verify documents, and ensure all details are accurate.
  6. Multitask efficiently in a fast-paced environment, staying calm and organized under pressure.
  7. Take ownership of your area, always ensuring a safe and professional environment.
  8. Accurately enter passenger data into our systems and uphold a professional appearance.
  9. Stay attentive to our standards and policies.
  10. Taking initiative throughout your duties.
  11. Attention to details
  12. Issue boarding passes & baggage tags


Competencies

  1. Teamwork Orientation
  1. Stress Management
  2. Ethical Conduct
  3. Good Communication
  4. Customer/Client Focus

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates at an airport setting (inside terminal).

Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties. The employee occasionally lift and/or move up to 70 pounds or more.

Position Type and Expected Hours of Work

This is a full-time or part-time position. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).

Travel

No travel is expected for this position.

Required Education and Experience

  1. High school diploma or GED.
  2. Computer and reservation system knowledge in Amadeus & World Tracer required

Additional Eligibility Qualifications

  1. Must exhibit exceptional customer service
  1. As a condition of employment, employee must successfully complete a background investigation.
  2. Must be able to read, write and speak English.
  3. Maintain a relationship with both employees and clients
  4. Long period of standing and interacting with large crowds.
  5. Must be flexible and able to adapt to last-minute schedule changes
  6. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  7. Must be able to read and understand all operating and airport procedures and instructions.
  8. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  9. Follow Grooming standards


Apply