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Aircraft Customer Support Engineer Jobs (NOW HIRING)

Customer Support EngineerAs an aircraft manufacturer, industrialist, industrial service provider ... Customer Support Engineer** to support the lifecycle of Daher aircraft. This role focuses on ...

POSITION SUMMARY Ensures engineering technical support to company clients and operators. JOB ... Qualifies aircraft maintenance/repair shops, visiting their facilities, verifying, analyzing, and ...

$100 - $125/hr

POSITION SUMMARY Ensures engineering technical support to company clients and operators. JOB ... Qualifies aircraft maintenance/repair shops, visiting their facilities, verifying, analyzing, and ...

Customer Support Engineering: Customer Support Engineering is an integral part of the Customer Success organization and a key foundation for the long-term success and satisfaction of our growing ...

T he Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. This position bridges the gap between customers, dealers, and ...

Customer Support Engineering: Customer Support Engineering is an integral part of the Customer Success organization and a key foundation for the long-term success and satisfaction of our growing ...

$150 - $200/hr

Customer Support Engineering: Customer Support Engineering is an integral part of the Customer Success organization and a key foundation for the long-term success and satisfaction of our growing ...

New

Description Highly skilled and motivated Customer Support Engineer to play a crucial role in ensuring the optimal functioning of our cutting-edge systems. You will be responsible for the installation ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

Customer Support Engineer The Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the lifecycle. The ideal candidate combines ...

The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing ...

Customer Support Engineer Location: New Albany, Ohio Work model: On-site, Monday through Friday About the Position Wärtsilä is looking for a Customer Support Engineer (CSE) to serve as our on-site ...

Customer Support Engineer Location: Cedar Rapids, Iowa Work model: On-site, Monday through Friday About the Position Wärtsilä is looking for a Customer Support Engineer (CSE) to serve as our on ...

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Aircraft Customer Support Engineer information

See salary details

$48.5K

$80.8K

$119K

How much do aircraft customer support engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for aircraft customer support engineer in the United States is $80,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What does an aircraft customer support engineer do?

An Aircraft Customer Support Engineer provides technical assistance to airlines, aircraft operators, and maintenance teams to ensure the safe and efficient operation of aircraft. They are responsible for troubleshooting issues, interpreting technical documentation, and coordinating solutions between manufacturers and customers. These engineers may also conduct training, manage warranty claims, and support ongoing maintenance and repair activities. Their role is crucial in minimizing aircraft downtime and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as an aircraft customer support engineer?

To thrive as an Aircraft Customer Support Engineer, you need a solid background in aerospace engineering, troubleshooting skills, and a relevant engineering degree. Familiarity with aircraft maintenance software, technical manuals, and regulatory compliance systems like FAA or EASA certifications is often required. Strong communication, problem-solving, and customer service skills help you effectively address client concerns and coordinate with cross-functional teams. These abilities ensure timely and accurate technical support, fostering customer satisfaction and safety in aviation operations.

What are the main challenges faced by aircraft customer support engineers in handling client issues post-delivery?

Aircraft Customer Support Engineers often encounter challenges such as diagnosing complex technical issues remotely, coordinating with multiple teams, and managing time-sensitive requests from clients who rely on minimal downtime. They must balance technical troubleshooting with clear communication, ensuring clients understand both the problem and the solution. Building strong, trust-based relationships with clients and internal engineering teams is key, and adaptability is essential as each support case can be unique and urgent.

What is the difference between Aircraft Customer Support Engineer vs Aircraft Maintenance Technician?

AspectAircraft Customer Support EngineerAircraft Maintenance Technician
Required CredentialsEngineering degree, certifications like FAA A&P, customer support trainingFAA A&P certification, technical training
Work EnvironmentOffice settings, customer sites, airline or OEM support centersHangars, repair stations, on-site aircraft maintenance
Employer & Industry UsageOEMs, airlines, maintenance providersMaintenance facilities, airlines, repair stations
Common Search & ComparisonCustomer support, technical support, troubleshootingAircraft repair, maintenance, inspections

The Aircraft Customer Support Engineer primarily focuses on providing technical support and troubleshooting for clients, often working in office or customer site environments. In contrast, Aircraft Maintenance Technicians perform hands-on repairs and inspections on aircraft. While both roles require technical certifications, the Customer Support Engineer emphasizes communication and support skills, whereas Maintenance Technicians focus on physical maintenance tasks.

What are popular job titles related to Aircraft Customer Support Engineer jobs?

For Aircraft Customer Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Aircraft Customer Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $80,789 per year, or $38.8 per hour.

Customer Support Engineer

Sandpoint, ID • On-site

Daher LLC
10K+ employees

$80 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Daher rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

53rd of 72 rated aerospace companies


Job description

Customer Support Engineer page is loaded## Customer Support Engineerlocations: Sandpointtime type: Full timeposted on: Posted Todayjob requisition id: R1550-2026**Job Title**Customer Support EngineerAs an aircraft manufacturer, industrialist, industrial service provider and logistician, Daher currently has approximately 14,500 employees and achieved a revenue of 1.9 billion euros in 2025. With its family ownership, Daher has been focused on innovation since its creation in 1863. With locations in 15 countries across Europe, North America and Asia, Daher designs and develops value-added solutions for its aeronautical and industrial customers and partners### **Now Hiring: Customer Support Engineer**We are currently hiring a **Customer Support Engineer** to support the lifecycle of Daher aircraft. This role focuses on resolving technical issues, developing repair solutions, and driving continuous improvements across systems and processes. The ideal candidate will collaborate cross‐functionally, participate in design reviews, and prepare technical documentation to support regulatory compliance.### ### **Key Responsibilities*** Develop and implement repairs, system improvements, and product enhancements* Review designs using **DFM** and **Lean Manufacturing** principles* Support aircraft maintenance procedures and manuals* Analyze data, identify trends, and troubleshoot technical issues* Collaborate across departments on engineering and product improvement initiatives* Prepare and present technical documentation to the **FAA (ACO/MIDO)*** Create engineering documentation using Microsoft Office tools* Utilize CAD software, preferably **Siemens NX**### **Qualifications*** Bachelor’s degree in **Mechanical, Electrical, or Aerospace Engineering** (or equivalent experience)* **A&P certification** is a plus (not required)* Proficiency with **Microsoft Office** and CAD tools* Strong communication and problem‐solving skills* Self‐motivated, able to work independently, and eager to take on new challenges### Why Join Kodiak AircraftAt Kodiak Aircraft, quality and safety are foundational to everything we do. You’ll work alongside dedicated professionals who are passionate about aviation excellence, innovation, and continuous improvement. We offer an opportunity to make a direct impact on the safety, reliability, and performance of our aircraft.**Information related to the position:**The compensation range is $75,000 to $90,000 base salary plus an annual target bonus. Any prospective offer will take into account the overall experience the successful candidate brings to the role. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Daher, your total rewards package is more than just your base salary as we offer a full benefit package including Medical, Dental, Vision, 401(k), Life insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays and more.All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing an application with Daher, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact an HR representative.Daher complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.[](blob:https://wd3.myworkdaysite.com/df726de5-07e3-4aae-8a2a-88e6f3e1d2ca)0:00 / 2:04locations: Sandpointtime type: Full timeposted on: Posted 30+ Days Ago #J-18808-Ljbffr

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