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Airbnb Front Desk Jobs (NOW HIRING)

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Front Desk Operations

Vicksburg, MS · On-site

$10 - $15/hr

... front-of-house operations for two distinct brands: Coldwell Banker All Stars and The Duff Green ... and Airbnb ). * Process bookings, cancellations, changes, and guest notes promptly; maintain ...

Hotel Supervisor

Urbana, IL · On-site

$24 - $26/hr

This role is responsible for overseeing front desk operations, guest interactions, and ... Airbnb etc) to maximize occupancy and revenue. * Ensure accurate integration with PMS and third ...

Hotel Supervisor

Urbana, IL · On-site

$24 - $26/hr

This role is responsible for overseeing front desk operations, guest interactions, and ... Airbnb etc) to maximize occupancy and revenue. * Ensure accurate integration with PMS and third ...

Hotel Supervisor

Urbana, IL · On-site

$24 - $26/hr

This role is responsible for overseeing front desk operations, guest interactions, and ... Airbnb etc) to maximize occupancy and revenue. * Ensure accurate integration with PMS and third ...

Office Specialist

Bend, OR · On-site

$20/hr

While past office and/or front desk experience is a plus, we are willing to take on a newbie ... Keep in mind, this office deals with Airbnb and VRBO travelers, so hours can go as late as 7 p.m ...

... Airbnb, gas, tolls, and a company car. This allows you to focus on creating exceptional client ... Partner with estheticians, nurses, front desk staff, and local sales leadership to align team ...

... Airbnb, gas, tolls, and a company car. This allows you to focus on creating exceptional client ... Partner with estheticians, nurses, front desk staff, and local sales leadership to align team ...

... Airbnb, gas, tolls, and a company car. This allows you to focus on creating exceptional client ... Partner with estheticians, nurses, front desk staff, and local sales leadership to align team ...

... Airbnb, gas, tolls, and a company car. This allows you to focus on creating exceptional client ... Partner with estheticians, nurses, front desk staff, and local sales leadership to align team ...

Night Auditor

Treasure Island, FL · On-site

$14 - $18.75/hr

... com, Airbnb, etc. * Process end-of-day reports and complete financial transactions * Maintain a clean and organized front desk area * Assist with guest services as needed during the night shift

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Airbnb Front Desk information

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$10

$18

$25

How much do airbnb front desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for airbnb front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is an Airbnb front desk?

Airbnb front desk staff are individuals who manage guest check-ins, answer questions, and provide support at properties that offer an in-person reception service. Unlike traditional hotels, most Airbnb rentals are self-service, but some larger properties or boutique Airbnb hosts employ front desk personnel to enhance the guest experience. Their duties can include handling keys, assisting with bookings, resolving guest issues, and offering local recommendations. These staff help ensure a smooth and welcoming stay for guests.

What are the key skills and qualifications needed to thrive as an Airbnb front desk agent, and why are they important?

To thrive as an Airbnb Front Desk agent, you need strong customer service skills, attention to detail, and typically experience or education in hospitality or related fields. Familiarity with property management systems, booking platforms like Airbnb, and communication tools is essential. Outstanding interpersonal skills, problem-solving abilities, and adaptability help you stand out when handling guest concerns and ensuring a positive experience. These skills are crucial for delivering excellent guest service, managing reservations efficiently, and maintaining high occupancy and satisfaction rates.

What are some common challenges faced by Airbnb front desk staff and how can they be managed?

Airbnb Front Desk staff often encounter challenges such as managing guest expectations, handling last-minute booking changes, and resolving issues quickly to ensure guest satisfaction. Effective communication and problem-solving skills are essential, as staff may need to coordinate with cleaning teams, property managers, and guests simultaneously. Staying organized and familiarizing oneself with common questions or problems can help Front Desk staff respond efficiently, creating a smoother experience for both guests and the support team.

What is the difference between Airbnb Front Desk vs Hotel Receptionist?

AspectAirbnb Front DeskHotel Receptionist
CredentialsMinimal; customer service skills often sufficientHigh school diploma; hospitality certifications sometimes preferred
Work EnvironmentPrivate residences or small properties, flexible hoursLarge hotel lobby, fixed shifts, team environment
Employer & IndustryIndividual hosts or property managers, short-term rental industryHotels, hospitality industry
Common Search & ComparisonYesYes

Both roles involve guest interaction and customer service, but Airbnb Front Desk staff typically work in private rental settings with flexible hours, while hotel receptionists operate in larger hotel environments with structured shifts. The credentials for Airbnb Front Desk roles are generally less formal, focusing on customer service skills, whereas hotel receptionists often require hospitality certifications. Understanding these differences helps job seekers find the right position in the hospitality industry.

More about Airbnb Front Desk jobs
Infographic showing various Airbnb Front Desk job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,904 per year, or $18.2 per hour.

Front Desk Operations

Duff Green Mansion

Vicksburg, MS • On-site

$10 - $15/hr

Part-time

Posted 21 days ago

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Job description

Are you a master multitasker who thrives in a fast-paced environment? We are looking for a sharp, tech-savvy, and adaptable Dual-Office Executive Assistant & Hospitality Coordinator to manage front-of-house operations for two distinct brands: Coldwell Banker All Stars and The Duff Green Mansion Family of Luxury Guest Homes.


In this role, you will be the central hub of our daily operations—handling high-volume phone calls across multiple lines, managing property reservations, assisting real estate prospects, and keeping executive schedules on track. If you are a self-starter who loves variety, excels at customer service, and stays calm under pressure, we want to hear from you!


Key Responsibilities

Administrative & Phone Management

  • Answer, screen, and route incoming calls accurately for multiple business entities (Coldwell Banker All Stars, luxury guest homes, and executive lines) with a polished, professional greeting.
  • Maintain a comprehensive, permanent call log and actively manage callback schedules for both office leadership and yourself.
  • Greet office walk-ins, manage incoming mail/documents, scan and route time-sensitive paperwork to real estate agents via text/email.
  • Maintain office flow and minimize non-essential distractions to keep daily operations running smoothly.


Hospitality & Reservation Management

  • Master and manage property reservation platforms (ThinkReservations, Booking.com, Expedia Partner Central, and Airbnb).
  • Process bookings, cancellations, changes, and guest notes promptly; maintain frequent message checks on OTA platforms throughout the day.
  • Process guest payments within a 3-day window, address declined charges directly with guests, and reconcile payout statements with our bookkeeping system.
  • Quickly respond to event inquiries for historic/luxury guest properties by sending datasheets and tracking follow-ups.


Real Estate & Financial Support

  • Utilize the Navica MLS system to answer public inquiries and pull property information.
  • Engage prospects conversationally to qualify and "scrub" leads for both businesses, routing data accurately via Google Drive.
  • Handle basic financial transactions for the real estate office, including accepting payments, preparing bank deposit slips, making physical deposits, and transmitting receipts to the bookkeeper.


Executive & Event Assistance

  • Provide direct support to executive leadership on special projects, daily task prioritization, and event planning as needed.


Qualifications & Requirements

  • Proven Multitasker: Ability to seamlessly switch gears between real estate administration and hospitality management.
  • Exceptional Communication: Outstanding phone etiquette, conversational sales skills, and strong written communication.
  • Tech-Savvy: Comfortable navigating Google Drive, property management software, MLS databases, and online travel agency (OTA) portals.
  • Financial Aptitude: Detail-oriented with basic math and record-keeping skills for payment processing and deposit reconciliation.
  • Resourceful Problem-Solver: Self-motivated learner who asks smart questions, prioritizes effectively, and takes initiative during downtime.
  • Reliability: High attention to detail regarding phone forwarding protocols, call logs, and document routing.


Schedule & Daily Flow

  • Opening/closing duties including setting up phone routing, verifying equipment charges, checking emails/messages across platforms, reconciling daily payouts, and completing scheduled callbacks.

Company Description

Two companies: physical location at Coldwell Banker All Stars- premier Vicksburg Real Estate Agency. We will also work with three local bed and breakfasts.