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Aiops Jobs in Arizona (NOW HIRING)

Redolent, Inc.

AI/ML Engineer

Phoenix, AZ · On-site

Develop and implement deep learning applications and systems for observability data (AIOps). * Integrate with large language models (LLMs) using prompt engineering, fine-tuning, and retrieval ...

Axway

Senior Director, Cloud Operations

Scottsdale, AZ · On-site

$180 - $240/hr

AIOps, Automation & Innovation * Lead COR's adoption of AIOps -- anomaly detection, automated triage, predictive capacity, and intelligent alerting -- identifying and scaling high-ROI use cases.

Hirekeyz Inc

Platform Engineer

Phoenix, AZ · On-site

Strong knowledge of Observability/Monitoring tools & their application (i.e., Glassbox, Dynatrace, AppDynamics, Splunk, BigPanda AIOps, etc.) * Intermediate/expert level ability to use automation and ...

TECHOAUTH SOLUTIONS LLC

Service Now Architect

Phoenix, AZ · On-site

$67.50 - $85/hr

Design ITOM solutions including Discovery, Service Mapping, Event Management, and AIOps. * Integrate ServiceNow with monitoring & observability tools (Datadog, Splunk, CloudWatch, Azure Monitor ...

Bank of America

Infrastructure Engineer II

Chandler, AZ · On-site

$105K - $138K/yr

AI, AIOps, and Automation Technologies * Monitoring and Observability Tools (Dynatrace, Splunk, Grafana, AppDynamics) Skills: * Analytical Thinking * Application Development * Automation * Production ...

Hobbsnews

Infrastructure Engineer II

Chandler, AZ · On-site

$120 - $160/hr

AI, AIOps, and Automation Technologies * Monitoring and Observability Tools (Dynatrace, Splunk, Grafana, AppDynamics) Skills: * Analytical Thinking * Application Development * Automation * Production ...

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Aiops information

What is an AIOps?

An AIOps job involves using artificial intelligence and machine learning to enhance IT operations by automating processes, analyzing vast amounts of data, and identifying patterns to prevent issues. AIOps professionals work with tools that help in real-time monitoring, anomaly detection, and incident response to improve system reliability and efficiency. They collaborate with IT teams to reduce downtime, improve performance, and streamline operations.

What does an AIOps do?

In an AIOps role, your primary responsibilities include monitoring IT infrastructure, analyzing large volumes of system data, and proactively automating responses to incidents using machine learning models and advanced analytics. You will collaborate closely with IT, DevOps, and cybersecurity teams to detect anomalies, optimize system performance, and reduce downtime. Troubleshooting and refining automation scripts are part of the daily workflow, along with participating in incident response and post-mortem analysis. This role requires continual learning, as you will regularly implement new tools and processes to stay ahead of emerging technology trends and operational challenges.

What are the key skills and qualifications needed to thrive in an AIOps?

To thrive in an AIOps role, you need a strong background in IT operations, data analytics, and automation technology, often supported by a degree in computer science or a related field. Familiarity with monitoring tools like Splunk, ELK Stack, and AI/ML platforms, as well as certifications in cloud platforms or DevOps practices, is highly valuable. Excellent problem-solving skills, adaptability, and effective communication are essential for collaborating with cross-functional teams. These competencies enable AIOps professionals to effectively predict, identify, and resolve IT issues rapidly, ensuring seamless and efficient system operations.

How to become an Aiops engineer?

To become an Aiops engineer, you should have a strong background in IT operations, systems administration, or software engineering, along with knowledge of AI and machine learning concepts. Gaining experience with monitoring tools, automation, scripting languages, and cloud platforms is essential. Earning relevant certifications and developing skills in data analysis and incident management can also improve job prospects.

Is Aiops still relevant?

Aiops is a growing field focused on using artificial intelligence to automate and improve IT operations, making it highly relevant as organizations seek to enhance system reliability and efficiency. Professionals in Aiops often work with machine learning tools and monitoring platforms to analyze large data sets and predict issues before they impact services.

What are popular job titles related to Aiops jobs in Arizona?

For Aiops jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Aiops jobs in Arizona look for?

The top searched job categories for Aiops jobs in Arizona are:

What cities in Arizona are hiring for Aiops jobs?

Cities in Arizona with the most Aiops job openings:

Aiops jobs near you
Infographic showing various Aiops job openings in Arizona as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 74% Physical, 11% Hybrid, and 15% Remote job distribution.

Principal Engineer I - AIOps ServiceNow Contractor

Phoenix, AZ • On-site

Western Alliance Bancorporation
See more jobs at Western Alliance Bancorporationexternal

Full-time

Medical, Dental, Retirement

Posted 19 days ago

Job description

Job Title:
Principal Engineer I - AIOps ServiceNow Contractor
Location:
Block 23
What you'll do:
As a Principal Engineer I for ServiceNow AIOPS, you'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant, and reliable. You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks. You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions. As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain. You'll develop effective presentations and narratives for IT audiences. In this role, you'll also develop the technical skills of one more junior engineers.
  • Define the multi-year roadmap for ServiceNow AIOps/ITOM, aligned to business SLAs, SRE objectives, and platform governance.
  • Architect event correlation, noise reduction, anomaly detection and root cause workflows leveraging ServiceNow Event Management, Predictive AIOps, and Health Log Analytics.
  • Establish design patterns for service maps and dependency models using CMDB, Discovery, and Service Graph.
  • Lead build-out and optimization of Event Management, Cloud Observability, Metric Intelligence, and Log Analytics (including parsers, classifiers, deduplication).
  • Implement automation for enrichment and remediation (Flow Designer, Orchestration, IntegrationHub, custom actions) and guide "self-healing" runbooks.
  • Integrate ServiceNow with monitoring/logging tools (e.g., Dynatrace, AppDynamics, Datadog, New Relic, Splunk, Elastic), cloud providers (AWS/GCP/Azure), and messaging/ITSM systems.
  • Build the solution design for ServiceNow AIOPS efforts that can be handed off to lower-level engineers for execution assuring reuse of platforms where possible.
  • Review technical plans developed by lower-level engineers and analysts to assure quality designs prevail which can support the volumetrics of our business partners objectives.
  • Build comprehensive measurement dashboards that give performance insight into key applications of the bank which can feed operational results of our business partners.
  • Work independently or sometimes with architecture team counterparts to lay out the final documentation required for proper ongoing reference of the given solution, including physical and logical layouts with cross reference to use case models while enforcing standards, as well as assisting in the modification or buildout of procedures that support areas of operations across IT.

What you'll need:
  • 8+ years of related experience in enterprise IT Operations/Observability with deep hands-on ServiceNow ITOM/AIOPS experience
  • Proven delivery of Event Management, Predictive AIOps, Health Log Analytics, Metric Intelligence, and Discovery/Service Mapping at scale.
  • Strong architecture skills across CMDB modeling, data pipelines, and large-scale alert/event processing.
  • Hands-on with IntegrationHub, Flow Designer, MID Server, REST/SOAP APIs, and scripting (JavaScript) in ServiceNow.
  • Experience integrating with modern observability stacks (Dynatrace, Datadog, AppDynamics/New Relic, Splunk/Elastic) and cloud-native telemetry (CloudWatch, Azure Monitor, Stackdriver).
  • Solid understanding of SRE/ITIL practices (incident/problem/change), reliability engineering, and automation-first operations.
  • Certified System Administrator (CSA)
  • Certified Implementation Specialist - ITOM (Event Mgmt, Discovery, Service Mapping)
  • ServiceNow Micro-Certs for AIOps/Health Log Analytics/Cloud Observability
  • Certified Application Developer (CAD) (nice-to-have)
  • Bachelor's degree in related field required; Masters or MBA in related field preferred.
  • Previous leadership experience preferred.
  • Advanced to expert knowledge of general Financial Services or Banking is preferred.
  • Advanced to expert knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
  • Advanced to expert experience in leading cross-functional teams and managing multiple projects simultaneously with an established expertise in one or more key domains of the bank (Deposits, Loans, Operations or Reporting)with the ability to walk-through top-level process design. Capable of working with regulatory partners like the CFPB, OCC and FRB through audits and collaboration efforts as situations arise.
  • Advanced to expert familiarity with the capability model across IT and the applications and infrastructures available for engagement in solutioning across the bank to develop results that leverage existing capabilities in addition to implementing new solutions when required. Experience in the design, enhancement, and compliance to all governance frameworks across the IT organization to ensure proper compliance to published procedures and standards.
  • Advanced speaking and writing communication skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
About the company:
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
© Western Alliance Bancorporation

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