Ai User Researcher Jobs in Rochester, NY (NOW HIRING)

• Business Unit Commercial & Investment Bank
• Posting Date 09/04/2026, 03:54 PM
• Locations 277 Park Ave, New York, NY, 10172, US
• Job Schedule Full time

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank.

As a Product Manager in Corporate and Investment Bank operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.

The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs.This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Identifies how AI can impact top-line business metrics.
• Translates user and business needs into strategy and actionable requirements,
• Writes and owns Roadmaps and Product Requirements Documents (PRDs),
• Leads a project team of engineers, designers, analysts, and front-office business leads through technical and non-technical decisions all the way to launch.
• Presents, drive alignment, and get buy-in from the company leads.

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• 2+ years of experience in a company with strong product management culture
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience leading tech teams from Idea to alignment and through executionn
• Familiarity with AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine-tuning, RAG, MCPs, and agentic frameworks
• Bachelor’s degree or equivalent practical experience

• Demonstrated prior experience working in a highly matrixed, complex organization
• Advanced degree in Computer Science, engineering, or related field.
• Experience defining robust evaluation sets and leading teams through quantitative and qualitative evaluations and iterations to achieve reliable, high-quality delivery.
• Proven track record of delivering and launching successful products at scale.
• Experience leading tech transformation for large digital operations.
• Experience leading product development in highly complex, large-scale back-end environments

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.