Ai Program Manager Jobs in Hamilton, ON (NOW HIRING)

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We are seeking an AI Platform Administrator to lead the governance, enablement, integration, and scaling of enterprise AI platforms across the organization. This role is centered on ChatGPT Enterprise while supporting a broader ecosystem including Claude, Replit, n8n, and other emerging technologies. Responsibilities include platform administration, service and workflow integrations, and the identification and scaling of high-value AI use cases.

• Administer and manage ChatGPT Enterprise workspaces, including users, roles, configuration, apps, and analytics
• Oversee additional AI platforms such as Claude, Replit, and n8n
• Manage platform access in partnership with identity teams, including SSO, SCIM lifecycle automation, security groups, and role-based access controls
• Maintain a controlled configuration baseline by documenting, tracking, and aligning workspace changes to approved operating standards
• Lead operational monitoring, troubleshooting, and incident support, including vendor escalation where required
• Produce operational reporting on usage, adoption, performance, and value realization to support continuous improvement
• Support AI governance partnering with Risk, Legal, and InfoSec to ensure responsible use within enterprise guardrails
• Design, implement, and support platform and service integrations using APIs and workflow automation tools such as n8n
• Identify and scale high-value AI use cases with internal stakeholders, moving from experimentation to repeatable, well-governed adoption
• Evaluate emerging AI capabilities and provide practical recommendations on enablement readiness and operational supportability

• Strong understanding of AI governance, data privacy, security, risk, and compliance in an enterprise environment
• Experience measuring platform usage, adoption, performance, and business value to drive continuous improvement
• Strong communication, facilitation, documentation, stakeholder management, and vendor management skills, with curiosity and adaptability in a fast-evolving environment
• Strong organizational skills, with the ability to manage multiple priorities and deliver high-quality outcomes in a service-oriented role
• Experience working with vendors and internal teams to evaluate tools, resolve issues, and support roadmap planning
• Experience contributing to governance standards, best practices, and usage guidance for responsible adoption
• Experience administering enterprise AI and SaaS platforms, including user management, access controls, configuration, and governance
• Hands-on experience with generative AI platforms and tools such as ChatGPT, Claude, Replit, and n8n
• Familiarity with APIs, webhooks, automation tools, and scripting to support integrations, reporting, and operational efficiency
• Ability to monitor usage and performance metrics and produce operational reporting for adoption, value, and risk oversight
• Understanding of secure enterprise operations, including data handling, access controls, and audit and support readiness
• Industry certifications such as AI-102, AZ-104, AZ-500, and privacy or responsible AI credentials such as IAPP AIGP, CIPM, CIPT, or ISACA CDPSE are an asset

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $87,500 to $130,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• Strong understanding of AI governance, data privacy, security, risk, and compliance in an enterprise environment
• Experience measuring platform usage, adoption, performance, and business value to drive continuous improvement
• Strong communication, facilitation, documentation, stakeholder management, and vendor management skills, with curiosity and adaptability in a fast-evolving environment
• Strong organizational skills, with the ability to manage multiple priorities and deliver high-quality outcomes in a service-oriented role
• Experience working with vendors and internal teams to evaluate tools, resolve issues, and support roadmap planning
• Experience contributing to governance standards, best practices, and usage guidance for responsible adoption
• Experience administering enterprise AI and SaaS platforms, including user management, access controls, configuration, and governance
• Hands-on experience with generative AI platforms and tools such as ChatGPT, Claude, Replit, and n8n
• Familiarity with APIs, webhooks, automation tools, and scripting to support integrations, reporting, and operational efficiency
• Ability to monitor usage and performance metrics and produce operational reporting for adoption, value, and risk oversight
• Understanding of secure enterprise operations, including data handling, access controls, and audit and support readiness
• Industry certifications such as AI-102, AZ-104, AZ-500, and privacy or responsible AI credentials such as IAPP AIGP, CIPM, CIPT, or ISACA CDPSE are an asset

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $87,500 to $130,500 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best