Ai Marketing Operations Jobs (NOW HIRING)

Job Description:

The AI Marketing Coordinator supports Onni's hospitality brands in Chicago by using AI-enabled tools to accelerate and scale marketing execution - from content creation and digital campaigns to guest communications and brand collateral. The role is responsible for the full coordination and execution of several marketing projects, blending AI-assisted workflows with hands-on digital marketing, social media, brand/creative, and administrative support to reach targeted sales and marketing goals for the Chicago market.

Perks & Benefits:

• Competitive payand a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What You Will Do:

The essential functions include, but are not limited to the following:

AI-Enabled Digital & Website

• Maintain and update websites and evergreen listings for Chicago hospitality properties, including routine site maintenance and page layout
• Use AI tools to help draft, personalize, and QA automated and one-time email campaigns and guest lifecycle communications
• Oversee digital concierge tools, ensuring a seamless, AI-supported guest experience
• Use AI platforms to help create and package digital ad content; support media planning, buying, and administration
• Set up and manage AI-driven media monitoring alerts across Chicago hospitality brands and properties

Social Media & Content

• Plan, schedule, and publish content across hospitality brand social channels, using AI tools to speed up ideation, copy, and content variations
• Create content concepts, film, and edit original content (with AI-assisted editing where useful) for organic and paid social use
• Handle community engagement - responding to guest inquiries, comments, and messages in a timely, on-brand voice
• Support influencer and ambassador campaigns, including outreach, vetting, and content coordination (within a provided framework)
• Manage a centralized content library, keeping approved assets and visuals organized and refreshed across Chicago properties

Brand & Creative

• Coordinate updates to brand collateral and guidelines (brochures, signage, uniforms, floorplans, etc.), using AI design tools to speed up first drafts
• Design small marketing pieces, meeting and event signage, email blasts, and professional-looking sales pitches and revenue packages
• Support creative development of new hospitality projects, including branding, brochure design, direct mail, advertising, and leasing/guest-facing collateral
• Coordinate digital renderings, floorplans, and other property assets
• Work with designers, marketers, and property teams to align brand storytelling and manage guest communications with a seamless, brand-aligned tone

Project & Administrative Support

• Support execution of events, project launches, and brand partnerships to drive awareness and guest engagement at Chicago properties
• Take and distribute meeting notes, manage project timelines in Asana, and coordinate with cross-functional teams
• Meet vendors and suppliers at site meetings, approve proofs, collect samples, and support competitive estimating
• Handle marketing expenses, purchase orders, and gift certificate distribution
• Maintain organized file systems, enforce naming conventions, and keep asset libraries current
• Update and maintain the Marketing Hub so content stays accurate, accessible, and current
• Coordinate with operations teams at Chicago properties to ensure marketing needs are communicated and addressed
• Assist the Digital Marketing Manager with marketing reports, ad creation, campaign management, and general team/administrative tasks

What You Bring:

• A post-secondary diploma/degree (Marketing or Business concentrations an asset)

• Superior writing, editing, and copywriting skills, with the judgment to review and refine AI-generated content before it goes out

• Hands-on comfort with generative AI tools for copy, image, and content workflows (e.g., ChatGPT/Copilot-style tools, AI design or editing assistants)

• Ability to provide insight and strategic recommendations to achieve hospitality marketing objectives

• Strong computer skills: high proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is essential; basic knowledge of Adobe Creative Suite (Illustrator, InDesign, Photoshop) is an asset

• Understanding of digital initiatives, including web application processes, SEO, and Google products (Analytics, AdWords, Webmaster Tools) is an asset

• Experience with CRM software, particularly Yardi, is an asset

• Working knowledge of social media platforms and content scheduling/monitoring tools for hospitality or consumer brands

• A valid driver's license and vehicle to facilitate visits to Onni's hospitality properties across the Chicago area

Salary Range:

$55,000 - $65,000

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.