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Ai Communication Jobs in Utah (NOW HIRING)

Broccoli AI

AI Tech Support

Lehi, UT · On-site

$70K - $100K/yr

Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue ... Communicate clearly with customers and internal teams about issues, expectations, and resolutions

Doist

AI Solution Engineer

Lehi, UT · On-site

$90 - $120/hr

Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue -- fully ... Communicate clearly with customers and internal teams about issues, expectations, and resolutions

micro1 AI

AI Trainer - Microbiology Expert

Provo, UT · Remote

$70 - $90/hr

Strong written and verbal communication skills for technical and interdisciplinary collaboration. * Ability to document processes and findings clearly for integration into AI systems. * Comfort ...

micro1 AI

Computational Biologist - AI Reviewer

Provo, UT · On-site +1

$90 - $120/hr

Excellent written communication skills to clearly explain complex scientific concepts to diverse audiences. * Previous participation in cross-disciplinary or AI-driven scientific projects is a plus.

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All JobsAi Communication JobsAi Communication Jobs in Utah

Ai Communication information

What is AI communication?

AI communication refers to the ways artificial intelligence systems interact with humans or other systems, using natural language, text, speech, or other methods. This can include chatbots, voice assistants, automated email responses, and more. The goal of AI communication is to create seamless, effective, and human-like interactions that assist with customer service, information retrieval, or other tasks. Professionals in AI communication work on designing, developing, and improving these interactions to ensure clarity, accuracy, and user satisfaction.

How do professionals in AI communication typically collaborate with technical and non-technical teams?

Professionals in AI Communication frequently serve as a bridge between data scientists, engineers, and business or marketing teams. They are responsible for translating complex AI concepts into clear, accessible language for non-technical stakeholders, while also ensuring that feedback from users and clients is accurately relayed to the technical team. This role often involves regular meetings, the creation of presentations or reports, and close collaboration during project planning and product launches. Successful AI communicators are proactive in fostering understanding and alignment across diverse groups to support the organization's AI initiatives.

What are the key skills and qualifications needed to thrive as an AI communications specialist, and why are they important?

To thrive as an AI Communications Specialist, you need a solid background in communications, linguistics, or marketing, often supported by experience in technology or AI-focused industries. Familiarity with AI platforms, natural language processing tools, and analytics software is typically required, along with knowledge of content management systems. Exceptional written and verbal communication, creativity, and the ability to translate complex technical concepts into accessible language are vital soft skills. These skills ensure the clear, effective dissemination of AI-related information to diverse audiences, supporting organizational goals and user understanding.

What is the difference between Ai Communication vs Data Analyst?

AspectAi CommunicationData Analyst
Required CredentialsBachelor's in Communications, AI, or related fields; certifications in AI toolsBachelor's in Statistics, Data Science, or related fields; certifications in data analysis tools
Work EnvironmentTech companies, AI firms, communication agenciesBusiness, finance, healthcare, and tech industries
Employer & Industry UsageUsed for developing AI-driven communication systems and chatbotsUsed for interpreting data, generating reports, and supporting decision-making

Ai Communication focuses on designing and implementing AI-powered communication tools, while Data Analysts interpret data to inform business decisions. Both roles require analytical skills but differ in their core functions and industry applications.

What job categories do people searching Ai Communication jobs in Utah look for?

The top searched job categories for Ai Communication jobs in Utah are:

What cities in Utah are hiring for Ai Communication jobs?

Cities in Utah with the most Ai Communication job openings:

Ai Communication jobs near you

AI Tech Support

Broccoli AI

Lehi, UT • On-site

$70K - $100K/yr

Full-time

Posted 23 days ago

Job description

About Broccoli
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
  • Hundreds of contractors rely on Broccoli every day.
  • We've grown to $15M+ ARR in under two years.
  • We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
  • We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.
The Role
We're hiring an AI Tech Support to help our customers successfully adopt and operate Broccoli in their day-to-day business.
This is a highly technical, customer-facing role for someone who enjoys troubleshooting complex issues, working directly with users, and partnering cross-functionally to improve product quality and customer outcomes. You'll be on the front lines helping contractors and internal teams resolve issues, surface patterns, and make our AI systems more reliable over time.
You'll work closely with Engineering and Customer Success to solve problems quickly, improve internal processes, and help shape how support operates as we scale.
What You'll Do
  • Resolve customer issues across product, workflow, and technical support queues
  • Troubleshoot deeply using logs, internal tools, SQL, and other debugging workflows
  • Investigate issues related to AI agents, call flows, messaging, booking workflows, and platform integrations
  • Partner with Engineering and Product to escalate bugs, document patterns, and close feedback loops
  • Communicate clearly with customers and internal teams about issues, expectations, and resolutions
  • Help define and improve support processes, documentation, and quality standards as the team grows
  • Support a wide range of customers, from SMB operators to larger enterprise accounts
  • Contribute to a strong customer experience while balancing speed, quality, and technical rigor
What You'll Bring
  • 3+ years of experience in technical support, product support, solutions engineering, or a similar customer-facing technical role
  • Strong troubleshooting instincts and the ability to work through ambiguous technical issues
  • Experience reading logs, investigating system behavior, and using ticketing/support tools like Zendesk or similar
  • Comfort working directly with customers and managing communication throughout issue resolution
  • Interest in AI products and enthusiasm for working in a fast-moving environment where AI is central to the product and day-to-day work
  • Strong judgment, ownership, and willingness to learn quickly
  • Education is not a major factor; we care more about relevant experience and capability
Nice to Have
  • Experience supporting SaaS products in a ticket-based environment
  • Experience with SQL, JavaScript, APIs, or light scripting
  • Experience in AI, communications, VoIP, or workflow automation products
  • Experience supporting mid-market or enterprise customers
  • Experience working closely with Product and Engineering on escalations and bug reporting
Role Details
  • Location: Lehi, Utah
  • In-office: Hybrid
  • Team fit: We're looking for someone excited about AI, comfortable in a startup environment, and eager to help build the future of support at Broccoli

Apply