Assistant General Manager (AGM)
Hayes, VA · On-site
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
Assistant General Manager (AGM)
Hayes, VA · On-site
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
The AGM helps manage financial controls, operations, people development, Guest service and ... Team Members through training process Developing People * Partners with RGM in completing ...
Agm In Training information
What is an AGM in Training?
An AGM in Training, or Assistant General Manager in Training, is an entry-level management position designed to prepare individuals for the role of Assistant General Manager. This program typically involves hands-on learning in various aspects of business operations, including leadership, customer service, financial management, and team supervision. Trainees work closely with experienced managers to develop the skills necessary to oversee daily operations and staff. Upon successful completion, they may be promoted to an Assistant General Manager role within the organization.
What are the key skills and qualifications needed to thrive as an AGM in Training?
To thrive as an AGM In Training (Assistant General Manager In Training), you need a solid background in management principles, customer service, and business operations, often supported by a bachelor's degree in business or hospitality. Familiarity with point-of-sale (POS) systems, scheduling software, and inventory management tools is typically required. Strong leadership, problem-solving abilities, and effective communication are standout soft skills that contribute to team motivation and operational excellence. These skills and qualities are crucial for ensuring smooth daily operations, driving team performance, and preparing for advancement to higher management roles.
What are some common challenges faced by an AGM in Training, and how can they be overcome?
As an AGM in Training, one common challenge is balancing hands-on learning with the responsibility of supporting day-to-day operations. Trainees often need to quickly adapt to new systems and management styles while building rapport with staff and upper management. Effective communication and a willingness to ask questions are key to overcoming these hurdles. Additionally, proactively seeking feedback and embracing a collaborative attitude can help AGMs in Training successfully transition into leadership roles.
What is the difference between Agm In Training vs Assistant General Manager?
| Aspect | Agm In Training | Assistant General Manager |
|---|---|---|
| Credentials | Relevant management or hospitality certifications, on-the-job training | Similar certifications, more experience required |
| Work Environment | Training period, supervised, entry-level management tasks | Full managerial responsibilities, overseeing staff and operations |
| Employer Usage | Used for developing future managers in hotels/restaurants | Established managerial role with full responsibilities |
The main difference is that an Agm In Training is a developmental role focused on gaining experience and training for future managerial positions, while an Assistant General Manager is a fully responsible managerial role overseeing daily operations. The training position prepares individuals for the responsibilities of an Assistant General Manager.
How do you become an AGM in training?
To become an AGM in training, candidates typically need relevant experience in retail or hospitality management, strong leadership skills, and often complete a company-specific training program. Developing knowledge of operational procedures, customer service, and team management is essential, and some roles may require a relevant qualification or certification.
What cities in Virginia are hiring for Agm In Training jobs?
Cities in Virginia with the most Agm In Training job openings:
Full-time
PTO
Re-posted 28 days ago
Job description
Taco Bell Assistant General Manager (AGM)
Ampler dba Taco Bell is seeking an Assistant General Manager.
SCHEDULE(S):
- 6:00am - 11:00am
- 11:00am - 2:00pm
- 2:00pm - 5:00pm
- 5:00pm - 8:00pm
- 8:00pm - 11:00pm
- 8:00pm - 3:00am
- 11:00pm - 3:00am
JOB DESCRIPTION:
The Assistant General Manager (AGM) is a high level classification in this job series. Incumbent excels at performing managerial duties and prioritizes on building the team, driving customer satisfaction and maintaining processes and discipline around P&L to run Premier Operations. The incumbent is a proven leader and makes advances in shaping the culture of the restaurant, coaching, teaching, problem solving and driving excellence around core operation procedures to run Premier Operations.
The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AGM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The AGM has full accountability for restaurant operations in the absence of the Restaurant General Manager (RGM). An AGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager (RGM) and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.
RESPONSIBILITIES:
Ensuring Consistent Customer Satisfaction
- Personally demonstrates positive interaction with customers
- Ensures that customer issues are resolved immediately
- Assists RGM by coaching the management team on the proper execution of CHAMPS
- Assists the RGM with scheduling toensure the right number of people, at the right time and in the right place to take care of customer needs
- Has knowledge of area competitors and can be BEST ON THE BLOCK
- Assists RGM to teach management team how to effectively train Team Members through training process
Developing People
- Partners with RGM in completing andexecuting the bench plan process effectively
- Uses Learning Zone and other Training Resources to help the RGM build and retain strong teams
- Follows up toensure Team Member training is completed and current
- Supports the RGM to recruit and select Great Team Members
- Collaborates with RGM to evaluate and develop Team Members
- Develops other AGM2 and AGM3 candidates
- Builds capability and flexibility through cross training
Leadership and Culture
- Demonstrates positive energy to drive and motivate the team
- Champions and role models How We Win Together (HWWT) and Achieving Breakthrough Results (ABR) culture within the store
- Coaches the team to resolve problems rather than reacting to them
- Mentors other AGM levels as well as team members
- Partners with RGM to determine ways to make the restaurant a great place to work
- Partners with RGM to find ways to improve restaurant performance
Decision Making
- Possesses strong analytical/decision making skills
- Quick to see core issues in complex situations
- Addresses broader restaurant problems beyond shift issues
- Able to solve problems and make decisions in the RGM's absence
- Identifies problems using reports, generates ideas to resolve and executes the solution
Communication
- Communicates effectively with Customers, Team Members, RGM, AGM and AC
- Displays strong oral/written communication skills
- Displays strong interpersonal/conflict resolution skills
- Provides clear direction
- Leads manager meetings at times to support RGM
Recognition
- Utilizes and encourage recognition tools to show appreciation to the team
- Encourages Team Members and Managers to recognize and appreciate others
- Creates incentives to challenge team to reach shift goals
- Plans and executes store level recognition program
Time Management
- Plans and organizes so that all Brand processes and routines are completed during the shift
- Delegates work and follows up ensuring completion
- Completes additional work as assigned by RGM
Act Like an Owner
- Assists Profit & Loss management by following Brand procedures
- Partners with RGM to ensure staffing levels are in place to grow top line sales
- Oversees proper product preparation, rotation, portioning, cooking and holding times
- Partners with RGM to analyze the financial performance of the restaurant to understand trends and how the restaurant compares with competitors
- Assists RGM with facility maintenance and ensures health and safety standards are followed at all times
- Assists RGM to manage restaurant budget
WORK PERKS & BENEFITS PACKAGE INCLUDES:
- Competitive pay
- Up to 4 week of PTO
- Free meals
- Unlimited drinks
- Same day instant-pay options
- Recognition awards
- Flexible schedules
- Growth opportunities
- Annual performance reviews
- Paid GED programs
- Incentive contests
- Community volunteer events
- Medical and dental for qualifying Team Members
- Live Mas Scholarship
- Discounts - cell phone bills, clothes, restaurants, prescriptions
- Shoes for Crews employee payroll deduction plan
- Monthly bonus plan
- Audit bonus
QUALIFICATIONS:
- Previous management or 2+ years of customer service / fast food experience (highly preferred)
- High School Diploma or GED (highly preferred)
- Reliable transportation
- Good communication skills
- Must pass background check criteria
- Safety-focused, punctual, team oriented, respectful, and motivated
- Must be open to work weekends and holidays as needed
- Arrive to work on time
- Flexible scheduling
- Follow procedures regarding operation of restaurants equipment
- Regular access to personal vehicle
- Able to lift up to 25 lbs and carry up to 30 feet
- Able to push/pull up to 90 lbs up to 30 feet
- Able to stand and walk for the majority of shift
- Follow cash handling safety and security procedures
- Adhere to Company and City/State/US Safety requirements
- Knowledge of and compliance with Company and Brand HR policies and practices
- Ability to read, count, and write to accurately complete all documentation
More about Ampler dba Taco Bell:
Ampler Tacos, established in 2019, is more than a restaurant group. Our employees are family. We are committed to being World Class Operators by delivering best in class cleanliness, speed, and customer service cross all our Taco Bell locations. Ampler Tacos operates Taco Bell restaurants in the Cincinnati and Chicago areas. We are a growing organization always looking to hire talented team members.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.