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Agentic Jobs in Oregon (NOW HIRING)

PointClickCare

(Canada) AI Solutions Specialist

OR · On-site +1

This role exists to bring together the strategic mindset of an Agentic Customer Success Manager with a practical ability to configure, connect, and optimize AI solutions - without requiring deep ...

NICE

Forward Deployed Engineer

OR · On-site +1

These are live, scalable agentic AI systems, not experiments or proof-of-concepts, operating across sectors like financial services, healthcare, and commerce. * You'll have full ownership of the ...

G-P

Sr. Principal Technical Program Manager

OR · On-site +1

$176K - $221K/yr

Crucially, as we scale our AI initiatives, this role demands a forward-thinking leader who actively leverages AI and Agentic workflows in their daily program architecture and successfully navigates ...

Cresta

Staff Machine Learning Engineer

OR · On-site +1

Agentic Assist: Lead and build next-generation agentic AI systems that augment contact center agents in real time. This track requires strong pre-LLM ML foundations, deep expertise in LLMs and modern ...

Honor

Staff Data Scientist

Portland, OR · Remote

Agentic AI: Deep technical depth in building, orchestrating, and establishing best practices for agentic systems (e.g., utilizing LLMs for autonomous decision-making and tool-use). You have concrete ...

Pacvue

VP, AI Strategy & Delivery

OR · On-site +1

Accelerate Pacvue Agent and Agentic AI * Accelerate Pacvue Agent as a core AI experience across the platform, directing the team, helping customers move from insight to action through trusted ...

Smarsh

Senior Software Engineer, Python + AI Platform

OR · On-site +1

$121K - $163K/yr

The focus is building and designing agentic systems, shipping working software, and solving hard platform problems in a fast-moving AI-native environment. You will join a small, high-velocity cross ...

Upgrade

Senior QA Automation Engineer (Platform)

OR · On-site +1

We are seeking a Senior QA Automation Engineer on the team to architect and build test automation infrastructure, tooling, and agentic solutions to increase engineering productivity. This is not a ...

phData

Director, AI Adoption & Change Management

OR · On-site +1

We're seeking a Director of Advisory with a focus on AI Adoption & Change Management to drive enterprise-wide adoption of agentic AI, LLM-powered solutions, foundational data platforms, and modern ...

phData

Forward Deployed Strategist, Agentic AI

OR · On-site +1

$121K - $156K/yr

phData is seeking a Forward Deployed Strategist to join our Advisory team. The Forward Deployed Strategist is a business-first consultant who helps clients rapidly identify, shape, and accelerate ...

NetBrain

Director, Product Marketing

OR · On-site +1

Agentic NetOps Narrative. Lead the product-side narrative for how NetBrain shows up in the emerging Agentic NetOps category, how we apply AI, how customers interact with our agents, and what the ...

New

Biamp

Software Engineering Manager

Beaverton, OR

The ideal candidate champions modern, AI-assisted development practices- including agentic coding tools such as Claude Code-and supports engineers in solving complex problems across distributed ...

Robots and Pencils

Senior Solutions Architect

OR · On-site +1

Design advanced RAG, Agentic RAG, and multi-agent orchestration architectures leveraging AWS-native services such as Lambda, Step Functions, API Gateway, DynamoDB, Aurora (pgvector), and OpenSearch.

Instacart

Senior Product Manager, AI

OR · On-site +1

$126K - $166K/yr

Overview Instacart's AI team is building B2B agentic AI products that help retailers and CPGs recover margin by tackling out-of-stock, shrink and waste, and fulfillment utilization. We aim to ...

Robots and Pencils

VP, Solutions Architect - AWS

OR · On-site +1

$64.75 - $85/hr

Design advanced RAG, Agentic RAG, and multi-agent orchestration architectures leveraging AWS-native services such as Lambda, Step Functions, API Gateway, DynamoDB, Aurora (pgvector), and OpenSearch.

Cresta

Senior Machine Learning Engineer

OR · On-site +1

$205K - $270K/yr

Agentic Assist: Lead and build next-generation agentic AI systems that augment contact center agents in real time. This track requires strong pre-LLM ML foundations, deep expertise in LLMs and modern ...

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Showing results 41-60

All JobsAgentic JobsAgentic Jobs in Oregon

Agentic information

What is the difference between Agentic vs Customer Service Representative?

AspectAgenticCustomer Service Representative
Required CredentialsTypically no formal credentials required, but strong communication skills preferredHigh school diploma or equivalent; sometimes additional training or certifications
Work EnvironmentCall centers, online platforms, or in-person settingsCall centers, retail stores, or corporate offices
Industry UsageCustomer support, sales, technical assistanceCustomer support, sales, client relations
Common Search/ComparisonAgentic vs Customer Service Representative

Agentic roles focus on proactive customer engagement and problem-solving, often requiring strong communication skills. Customer Service Representatives handle customer inquiries and support, usually with similar communication requirements but may involve more routine tasks. Both roles are vital in customer-facing industries, but Agentic positions often emphasize initiative and problem resolution.

What are popular job titles related to Agentic jobs in Oregon?

For Agentic jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Agentic jobs in Oregon look for?

The top searched job categories for Agentic jobs in Oregon are:

What cities in Oregon are hiring for Agentic jobs?

Cities in Oregon with the most Agentic job openings:

Agentic jobs near you
Infographic showing various Agentic job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 44% In-person, and 56% Remote job distribution.

(Canada) AI Solutions Specialist

PointClickCare

OR • On-site, Remote

Full-time

Re-posted 24 days ago

Job description

As an AI Solutions Specialist, you will be a hands-on contributor on PointClickCare's Customer Experience team, bridging the worlds of AI-powered customer success and intelligent workflow automation to drive measurable outcomes across the customer lifecycle. This role exists to bring together the strategic mindset of an Agentic Customer Success Manager with a practical ability to configure, connect, and optimize AI solutions - without requiring deep software engineering expertise.
You will work across enterprise platforms (Salesforce, Gainsight, Gong, and others), identifying high-value use cases, building and maintaining agentic workflows and automations, and partnering cross-functionally to embed AI into core customer engagement processes. You will use tools like prompt engineering, workflow orchestration platforms (n8n, Make, Zapier), and LLM APIs to build practical solutions - translating business needs into working automations rather than production-grade software.
This role is critical to PointClickCare's strategy of scaling customer success and support through AI: it provides the hands-on capacity to identify use cases, stand up intelligent workflows, and continuously optimize them based on real performance data - freeing senior technical resources to focus on the most complex engineering challenges.
Key Responsibilities
Identify & Execute AI Use Cases Across the Customer Lifecycle:
-Identify high-impact opportunities where AI agents and automations can improve customer adoption, retention, and operational efficiency.
-Design and execute AI-driven customer success programs including digital journeys, automated interventions, and agent-led workflows.
-Translate business requirements into working prototypes and production-ready solutions using no-code and low-code tools, LLM APIs, and prompt engineering.
-Drive continuous optimization of AI programs based on performance data and customer feedback.
 
Build & Maintain Workflow Automations and Platform Integrations:
-Design and implement workflow orchestration pipelines using tools such as n8n, Make, Zapier, or custom-built logic layers.
-Integrate AI solutions across enterprise platforms (Salesforce, Gainsight, Gong, Pendo) via APIs, webhooks, and middleware.
-Manage data flows between systems, ensuring reliability and scalability of AI-driven processes without requiring engineering support for routine changes.
 

Prompt Engineering & AI Solution Optimization:
-Develop, test, and iterate on prompt engineering strategies to maximize model accuracy, consistency, and performance.
-Apply RAG (Retrieval-Augmented Generation) patterns and evaluation frameworks to improve solution quality.
-Build feedback loops to continuously refine deployed AI models and agents based on real-world usage data.

Data-Driven Insights & Performance Monitoring:
-Monitor AI program performance (engagement, success rates, efficiency metrics) and translate data into actionable improvements.
-Instrument AI solutions with performance tracking (latency, success rates, engagement metrics, cost efficiency).
-Help maintain dashboards and reports that show how AI solutions are performing; surface trends and recommendations to leadership

Cross-Functional Collaboration & AI Enablement:
-Partner with Customer Success, Product, Engineering, Operations, and Enablement to embed AI into core workflows and customer engagement strategies.
-Act as a subject matter expert on AI capabilities within the team - translating technical "agentic" concepts into business value for stakeholders.
-Stay current on emerging AI capabilities, model releases, and agentic frameworks to drive continuous innovation across the team.

Other Duties as Assigned: Perform additional responsibilities as required to support the success of the Customer Experience organization, including contributing to AI governance practices, evaluating new tools and platforms, training and enablement on AI soluitons and supporting strategic initiatives that advance PCC's AI Solutions capabilities.

Minimum Qualifications
  • AI Fluency: A solid understanding of AI/LLM concepts and the ability to translate "agentic" capabilities into practical business outcomes without requiring deep software engineering skills (AI Aptitude)
  • Practical experience with workflow automation and orchestration tools (n8n, Make, Zapier, or equivalent) to connect systems and automate processes without writing production code (Workflow Automation)
  • Analytical Fluency: Ability to interpret platform telemetry, usage data, and performance dashboards to derive actionable insights and recommendations (Analytics)
  • Strategic Communication: Ability to present AI outcomes and program results to internal stakeholders, framing technical capabilities in terms of business value (Communication)
  • Judgment about responsible AI deployment - understanding where AI adds value and where human judgment is required, especially in a regulated, customer-trust-sensitive environment (Judgment / Risk)
  • Ownership mindset: bias toward execution, comfort with ambiguity, and a track record of following through on initiatives end-to-end (Ownership)
  • Experience with CRM or Customer Success platforms (Salesforce, Gainsight, or similar) (Systems Knowledge)
  • Ability to work collaboratively across teams and influence without authority (Collaboration)
  • Bachelor's degree, or equivalent combination of education and relevant experience (Education)
Preferred Qualifications
  • 2-4 years in Customer Success, Professional Services, support operations, or a similar customer-facing role at a SaaS or technology company (Experience)
  • Direct experience in a healthcare, regulated, or enterprise B2B SaaS environment with comparable scale and complexity
  • Hands-on experience with prompt engineering, building automations, or configuring an AI agent in a work or personal context
  • Experience integrating enterprise platforms (Salesforce, Gainsight, Gong, Pendo) via APIs or webhooks
  • Familiarity with reporting tools such as Salesforce reports, Power BI, Tableau, or Gainsight dashboards
  • Prior experience writing process documentation, runbooks, or playbooks for cross-functional teams
  • Experience navigating compliance, privacy, or regulatory constraints (HIPAA, SOC 2, or similar)
  • Industry domain expertise in healthcare; familiarity with EHR ecosystems, HL7/FHIR, or clinical data workflows
  • Experience contributing to cross-functional projects spanning Customer Success, Product, Engineering, and Operations teams
  • Coursework, certification, or self-directed learning in AI, data analytics, prompt engineering, or related technical fields
$81,000 - $90,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $81,000-$90,000 (Overtime Non Eligible)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $81,000-$90,000 (Overtime Non Eligible)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
 
#LI-SG1 #LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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