Client Care Specialist
$17.50 - $23/hr
The Client Care Specialist spends most of their time listening to customer concerns and troubleshooting to solve problems to ensure agent satisfaction while keeping the goals of the company in mind.
$17.50 - $23/hr
The Client Care Specialist spends most of their time listening to customer concerns and troubleshooting to solve problems to ensure agent satisfaction while keeping the goals of the company in mind.
$17.50 - $23/hr
The Client Care Specialist spends most of their time listening to customer concerns and troubleshooting to solve problems to ensure agent satisfaction while keeping the goals of the company in mind.
$90K - $100K/yr
Partner with Director of Operations and senior Compass leadership to monitor agent satisfaction and ... A. or B.S. degree * 3-5 years in client success or relationship management * 1-2 years of team ...
$90K - $100K/yr
Partner with Director of Operations and senior Compass leadership to monitor agent satisfaction and ... A. or B.S. degree * 3-5 years in client success or relationship management * 1-2 years of team ...
Los Angeles, CA · On-site
$90K - $100K/yr
Partner with Director of Operations and senior Compass leadership to monitor agent satisfaction and ... A. or B.S. degree * 3-5 years in client success or relationship management * 1-2 years of team ...
Los Angeles, CA · On-site
$90K - $100K/yr
Partner with Director of Operations and senior Compass leadership to monitor agent satisfaction and ... A. or B.S. degree * 3-5 years in client success or relationship management * 1-2 years of team ...
... agent satisfaction and long-term engagement • Support agents with marketing collateral and help ... team's contact and client database • Expand and scale your team's presence within the ...
... agent satisfaction and long-term engagement • Support agents with marketing collateral and help ... team's contact and client database • Expand and scale your team's presence within the ...
Harrisburg, PA · On-site
$75K - $95K/yr
Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build ... Experience in a client relationship, account management, or internal business partner-facing role
Harrisburg, PA · On-site
$75K - $95K/yr
Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build ... Experience in a client relationship, account management, or internal business partner-facing role
Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build ... Experience in a client relationship, account management, or internal business partner-facing role
Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build ... Experience in a client relationship, account management, or internal business partner-facing role
Wooster, OH · On-site
$15 - $20/hr
Identify and assess client needs to achieve satisfaction. * Build sustainable relationships and ... Licensed Insurance agent - maintaining license and CE as required by state * Minimum 2 years ...
Quick apply
Wooster, OH · On-site
$15 - $20/hr
Identify and assess client needs to achieve satisfaction. * Build sustainable relationships and ... Licensed Insurance agent - maintaining license and CE as required by state * Minimum 2 years ...
Wooster, OH · On-site
$15 - $20/hr
Identify and assess client needs to achieve satisfaction. * Build sustainable relationships and ... Licensed Insurance agent - maintaining license and CE as required by state * Minimum 2 years ...
Quick apply
Wooster, OH · On-site
$15 - $20/hr
Identify and assess client needs to achieve satisfaction. * Build sustainable relationships and ... Licensed Insurance agent - maintaining license and CE as required by state * Minimum 2 years ...
$160K/yr (+ commission)
Collaborate with leadership on strategies to improve agent satisfaction and long-term engagement ... Maintain and organize your team's contact and client database * Expand and scale your team ...
Quick apply
$160K/yr (+ commission)
Collaborate with leadership on strategies to improve agent satisfaction and long-term engagement ... Maintain and organize your team's contact and client database * Expand and scale your team ...
Continual focus on quality of agent engagement, agent satisfaction, call mechanics, quality interactions with voice and digital interactions, all to influence top performance for client contracts. To ...
New
Continual focus on quality of agent engagement, agent satisfaction, call mechanics, quality interactions with voice and digital interactions, all to influence top performance for client contracts. To ...
New
$120K - $159K/yr
This work directly drives agent efficiency and deeper client loyalty, ultimately leading to ... agent satisfaction. * Develop Robust Integrations: Partner closely with backend engineers to ...
$120K - $159K/yr
This work directly drives agent efficiency and deeper client loyalty, ultimately leading to ... agent satisfaction. * Develop Robust Integrations: Partner closely with backend engineers to ...
Apex, NC · On-site
$75K - $105K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Apex, NC · On-site
$75K - $105K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Tampa, FL · On-site
$21/hr
... satisfaction. * Manages the life cycle of a client work order, including: Creating the work order ... Client Success Agent Qualifications and Requirements: * High school diploma or GED. * At least one ...
Quick apply
Tampa, FL · On-site
$21/hr
... satisfaction. * Manages the life cycle of a client work order, including: Creating the work order ... Client Success Agent Qualifications and Requirements: * High school diploma or GED. * At least one ...
Austell, GA · On-site
$303K/yr
Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of ... Alfa ® is known for its superior customer service and boasts 94% claims satisfaction. Since its ...
Austell, GA · On-site
$303K/yr
Build and maintain long-term client relationships. * Promote Alfa's comprehensive range of ... Alfa ® is known for its superior customer service and boasts 94% claims satisfaction. Since its ...
Asheboro, NC · On-site
$75K - $105K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Asheboro, NC · On-site
$75K - $105K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Aberdeen, NC · On-site
$75K - $90K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Aberdeen, NC · On-site
$75K - $90K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Glen Allen, VA · On-site
$75K - $105K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Glen Allen, VA · On-site
$75K - $105K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Cameron, NC · On-site
$75K - $90K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Cameron, NC · On-site
$75K - $90K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Salisbury, NC · On-site
$75K - $95K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Salisbury, NC · On-site
$75K - $95K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Raleigh, NC · On-site
$75K - $95K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Raleigh, NC · On-site
$75K - $95K/yr
Maintain all client records * Provide continual service by processing insurance renewals and ... Track insurance claims to ensure the satisfaction of all parties * Distribute policy funds after a ...
Cities with the most Agent Satisfaction Client job openings:
States with the most job openings for Agent Satisfaction Client jobs include:
For Agent Satisfaction Client jobs, the most frequently searched job titles are:

Remote
$17.50 - $23/hr
Full-time
Re-posted 20 days ago
Client Care Specialist
The Client Care Specialist provides excellent service to agents primarily via phone, SMS, chats, and Zendesk. The Client Care Specialist spends most of their time listening to customer concerns and troubleshooting to solve problems to ensure agent satisfaction while keeping the goals of the company in mind.
Performance:
Handle customer service inbound or outbound telephone calls, SMS, chats, and Zendesk tickets.
Use fact-finding sales methods to customize services to meet agent needs and strive to sustain the business.
Provide first call solutions for all customer inquiries.
Meeting empowerment monthly goal and quarterly KPIs.
Support phone queues during peak times, or as needed, to ensure service levels are achieved.
People:
Works with agents daily to sustain and improve business relationships.
Manage written communication between stakeholders, internal business units, and agents.
Ability to connect and understand different points of view and problem-solve to find a resolution to the problem.
Drive:
Challenge the presumptions of business units on how they can execute strategies and goals successfully; offer alternative ideas and fixes that increase effectiveness.
Successfully engage in multiple initiatives simultaneously.
Target business improvements by measuring and monitoring continuous improvement initiatives.
Anticipate the needs of stakeholders and proactively identify the pros/cons of various solutions.
Innovate:
Research market and industry trends and how it can apply to business processes and client retention.
Ability to identify opportunities for efficiency and platform transformation.
Trust and execute innovative stakeholder directives with limited insight.
Understand and communicate the impact of changes to product features and the effects of financial and operational goals.
Required Skills/Abilities:
1 year of customer service experience
Familiarity with Google Docs
Working knowledge of BL MSG App
Sourced by ZipRecruiter
Real estate
51 - 200 Employees
Chandler, AZ, US
2014