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Agent Receptionist Jobs in Nebraska (NOW HIRING)

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS, LightSpeed, ETC * Understanding of how travel planning ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.25 - $16.50/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS,LightSpeed,ETC * Understanding of how travel planning websites ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS,LightSpeed,ETC * Understanding of how travel planning websites ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.25 - $16.50/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS,LightSpeed,ETC * Understanding of how travel planning websites ...

Hampton Inn Ogallala

Front Desk Agent

Ogallala, NE · On-site

$13.50 - $17/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS * Understanding of how travel planning websites operate, like ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.25 - $16.50/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS,LightSpeed,ETC * Understanding of how travel planning websites ...

Hampton Inn Ogallala

Front Desk Agent

Ogallala, NE · On-site

$13.50 - $17/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS * Understanding of how travel planning websites operate, like ...

Hampton Inn Ogallala

Front Desk Agent

Ogallala, NE · On-site

$13.50 - $17/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS * Understanding of how travel planning websites operate, like ...

Hampton Inn Ogallala

Front Desk Agent

Ogallala, NE · On-site

$13.50 - $17/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS * Understanding of how travel planning websites operate, like ...

Hampton Inn Ogallala

Front Desk Agent

Ogallala, NE

$13.50 - $17/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS * Understanding of how travel planning websites operate, like ...

Hilton Worldwide Holdings

Front Desk Agent

Ogallala, NE · On-site

$13.50 - $17/hr

Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Experience with hotel reservations software, like OPERA PMS * Understanding of how travel planning websites operate, like ...

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Agent Receptionist information

What is an agent receptionist?

Agent Receptionists are professionals who serve as the first point of contact for clients, visitors, and callers within an organization. They manage front desk operations, answer phone calls, direct inquiries, and often handle administrative tasks such as scheduling appointments and maintaining records. Agent Receptionists play a crucial role in creating a positive first impression and ensuring smooth communication between clients and the organization. Their responsibilities may vary depending on the industry but typically focus on customer service and office support.

What are the key skills and qualifications needed to thrive as an agent receptionist?

To thrive as an Agent Receptionist, you need strong organizational abilities, multitasking skills, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent verbal communication, professionalism, and a friendly demeanor help you excel in client-facing interactions. These skills ensure efficient operations, positive client experiences, and smooth communication within the organization.

How does an agent receptionist typically collaborate with other departments in a real estate office?

An Agent Receptionist serves as the main point of contact for clients, agents, and visitors, often coordinating closely with the sales, property management, and administrative teams. They facilitate smooth communication by relaying messages, scheduling appointments, and ensuring important documentation is directed to the right department. Collaboration is essential, as Agent Receptionists help maintain workflow efficiency and create a welcoming atmosphere for both colleagues and clients. This role provides valuable exposure to different aspects of the business, which can be beneficial for career growth within the real estate industry.

What is the difference between Agent Receptionist vs Customer Service Representative?

AspectAgent ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; optional certifications
Work EnvironmentFront desk, reception area, office settingsCall centers, retail, office environments
Employer & Industry UsageHotels, corporate offices, medical facilitiesRetail, telecommunications, banking
Primary RoleGreeting visitors, managing front desk, administrative supportAssisting customers, handling inquiries, resolving issues

While both roles involve communication and customer interaction, an Agent Receptionist primarily manages front desk duties and visitor interactions, whereas a Customer Service Representative focuses on assisting customers via phone or online channels. Both positions require strong communication skills but differ in work environment and specific responsibilities.

What cities in Nebraska are hiring for Agent Receptionist jobs?

Cities in Nebraska with the most Agent Receptionist job openings:

Agent Receptionist jobs near you

Front Desk Agent

Omaha, NE • On-site

Aloft Omaha Aksarben Village
See more jobs at Aloft Omaha Aksarben Villageexternal

$13.75 - $17.25/hr

Other

Re-posted 10 days ago

Job description

Hotel Front Desk Agent

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like OPERA PMS, LightSpeed, ETC
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

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