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Agent Receptionist Jobs in Kansas (NOW HIRING)

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Agent Receptionist information

What is an agent receptionist?

Agent Receptionists are professionals who serve as the first point of contact for clients, visitors, and callers within an organization. They manage front desk operations, answer phone calls, direct inquiries, and often handle administrative tasks such as scheduling appointments and maintaining records. Agent Receptionists play a crucial role in creating a positive first impression and ensuring smooth communication between clients and the organization. Their responsibilities may vary depending on the industry but typically focus on customer service and office support.

What are the key skills and qualifications needed to thrive as an agent receptionist?

To thrive as an Agent Receptionist, you need strong organizational abilities, multitasking skills, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent verbal communication, professionalism, and a friendly demeanor help you excel in client-facing interactions. These skills ensure efficient operations, positive client experiences, and smooth communication within the organization.

How does an agent receptionist typically collaborate with other departments in a real estate office?

An Agent Receptionist serves as the main point of contact for clients, agents, and visitors, often coordinating closely with the sales, property management, and administrative teams. They facilitate smooth communication by relaying messages, scheduling appointments, and ensuring important documentation is directed to the right department. Collaboration is essential, as Agent Receptionists help maintain workflow efficiency and create a welcoming atmosphere for both colleagues and clients. This role provides valuable exposure to different aspects of the business, which can be beneficial for career growth within the real estate industry.

What is the difference between Agent Receptionist vs Customer Service Representative?

AspectAgent ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require additional certificationsHigh school diploma or equivalent; optional certifications
Work EnvironmentFront desk, reception area, office settingsCall centers, retail, office environments
Employer & Industry UsageHotels, corporate offices, medical facilitiesRetail, telecommunications, banking
Primary RoleGreeting visitors, managing front desk, administrative supportAssisting customers, handling inquiries, resolving issues

While both roles involve communication and customer interaction, an Agent Receptionist primarily manages front desk duties and visitor interactions, whereas a Customer Service Representative focuses on assisting customers via phone or online channels. Both positions require strong communication skills but differ in work environment and specific responsibilities.

What cities in Kansas are hiring for Agent Receptionist jobs?

Cities in Kansas with the most Agent Receptionist job openings:

Agent Receptionist jobs near you

Receptionist - State Farm Agent Team Member

Lenexa, KS • On-site

Kelsey Ballard - State Farm Agent
See more jobs at Kelsey Ballard - State Farm Agentexternal

$40K - $60K/yr

Full-time

PTO

Re-posted 29 days ago

Job description

Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
Our agency in Lenexa, Kansas opened in 2023, and we’ve built a welcoming, pet-friendly environment where both customers and team members feel at home. I’ve been with State Farm for over five years and graduated from Kennesaw State University with a degree in Finance.
Outside the office, I enjoy cooking, traveling, and spending time with my wife, our two boys, and our two dogs. That sense of family carries into the workplace — we believe in creating a supportive, flexible environment where everyone can succeed both professionally and personally.
We offer flexibility when needed, and cover licensing costs for our team. If you’re looking for a career in a friendly, growth-minded office where you’ll feel valued and supported, we’d love to have you join our team.
ROLE DESCRIPTION:
Kelsey Ballard - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.