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Agent In Charge Jobs in Wisconsin (NOW HIRING)

Guest Service Agent

Lake Geneva, WI · On-site

$14.50 - $18.25/hr

About the job Guest Service Agent Do you love crafting experiences and memorable moments for every ... At Maxwell, we charge a 6% service charge on our nightly room rates in place of a resort fee. In ...

Pharmacist - Waukesha WI

Waukesha, WI · On-site

$58.25 - $70/hr

Effective communication skills and agent of change. * Excellent organization skills with the ... In the absence of the pharmacist in charge, will be responsible for the pharmacy operations.

Pharmacist - Waukesha WI

Waukesha, WI · On-site

$58.25 - $70/hr

Effective communication skills and agent of change. * Excellent organization skills with the ... In the absence of the pharmacist in charge, will be responsible for the pharmacy operations.

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Agent In Charge information

What are the responsibilities of an Agent in Charge?

An Agent In Charge is typically responsible for overseeing the operations and personnel within a specific office or division, often within law enforcement or federal agencies. They manage staff, coordinate investigations, ensure compliance with policies, and serve as the point of contact between upper management and field agents. Their role includes administrative duties, training oversight, and ensuring the effective execution of the agency's mission. The Agent In Charge plays a critical leadership role in maintaining discipline, efficiency, and operational success.

How does an Agent in Charge balance supervisory duties with fieldwork responsibilities?

As an Agent In Charge, you will often need to juggle managerial tasks—such as overseeing agents, coordinating investigations, and ensuring compliance with protocols—alongside participating in active field operations. This balance requires strong delegation skills, effective time management, and the ability to shift focus between administrative oversight and hands-on investigative work. Successful Agents In Charge typically establish clear communication channels and prioritize regular briefings to stay informed on both team progress and case developments. Emphasizing teamwork and empowering agents helps ensure that both leadership and operational goals are met efficiently.

What are the key skills and qualifications needed to thrive as an Agent in Charge, and why are they important?

To thrive as an Agent In Charge, you need strong leadership abilities, investigative experience, and typically a bachelor's degree in criminal justice or a related field. Familiarity with law enforcement databases, case management systems, and possibly specialized certifications (such as those from the FBI or DEA) is often required. Exceptional decision-making, communication, and team management skills help you excel in coordinating operations and guiding agents. These skills ensure effective oversight, operational efficiency, and the successful completion of complex investigations.

What is the difference between Agent In Charge vs Security Supervisor?

AspectAgent In ChargeSecurity Supervisor
Required CredentialsSecurity license, training certificationsSecurity license, supervisory training
Work EnvironmentSecurity agencies, law enforcement supportPrivate security teams, corporate security
Employer & Industry UsageSecurity firms, law enforcement agenciesPrivate companies, security firms
Common Search & ComparisonYesNo

In summary, an Agent In Charge typically holds specific licensing and works within security agencies or law enforcement support roles, focusing on operational responsibilities. A Security Supervisor oversees security staff and manages security protocols within private or corporate settings. While both roles require security credentials, their scope and work environment differ significantly.

SECRETARY-MANAGEMENT ASSISTANT, GS-9, MILWAUKEE FIELD OFFICE, (FBI ONLY)

Milwaukee, WI • On-site

$64K - $83K/yr

Other

This job post has expired today. Applications are no longer accepted.


Federal Bureau of Investigation rating

7.5

Company rating: 7.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Job Opening: 67169
Opening Date: August, 20, 2026
Closing Date: September, 03, 2026 at 11:59 p.m. (ET)
Job Title Secretary - Management Assistant Full Performance Level GS-9 Division Milwaukee Field Office Location Milwaukee, WI Working Hours Monday - Friday, 8:15 a.m. - 5:00 p.m. (hours may vary based on operational needs). Job Type Full Time/Permanent Who May Apply Current, permanent FBI employees Number of Positions Available 1, This position is contingent upon the incumbent vacating the position Questions Email: HR Specialist Bolle at celockwood@fbi.gov Salary GS-9: $64,548.00 - $83,918.00 Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
KEY REQUIREMENTS
  • Must be a current, permanent FBI employee
  • Must be able to obtain an SCI clearance
  • Some travel may be required
  • Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)
PHYSICAL DEMANDS
The work is sedentary. It occasionally requires carrying of light items such as papers and files.
WORK ENVIRONMENT
The work is performed in an office setting.
MAJOR DUTIES
  • Controls the manager's appointments, answers telephones, and screens all calls and visitors.
  • Schedules and coordinates meetings, appointments, and travel arrangements; prepares agendas and information for trips.
  • Reviews incoming correspondence and determines whether it should be brought to the manager's attention or handled personally.
  • Conducts research projects and prepares reports; proofreads and edits correspondence/documents.
  • Screens publications, regulations, and directives which may be important to the office or members of the staff.
  • Serves as principal administrative support position in the office of an ASAC.
  • Substitutes in the absence of the secretary to the Special Agent in Charge (SAC).
QUALIFICATIONS & EVALUATIONS
Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement. Applicants must meet the qualification requirements by the closing date of this announcement.
If you are found minimally qualified, your application will move forward to additional phases of the review process.
The competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.
Competencies:
  • Administrative/Organizational Policies and Procedures
  • Clerical
  • Collaboration
  • Customer Service
  • Information Management
Specialized Experience (SE)
GS-09: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-08 grade level. SE is defined as follows:
  • Reviewed correspondence to ensure conformance with format, grammar, and current policies and regulations.
  • Researched policies to provide advice on administrative procedures and requirements.
  • Gathered, organized, and maintained information on a variety of automated and/or manual systems.
  • Acted as a point-of-contact for internal and external personnel; assessing and addressing questions or conflicts and providing appropriate direction.
Education
Education may not be substituted for specialized experience.
HOW TO APPLY
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply. If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
REQUIRED DOCUMENTS
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:
  1. Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
  2. Other supporting documents (if applicable):
    • College transcripts, if qualifying based on education or if there is a positive education requirement
    • Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
      • Percent of time worked in the particular position (cannot conflict with main duties)
      • The month/year work began
        Frequency worked (i.e., daily, monthly, etc.)
      • Specific duties performed
Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.
Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.
WHAT TO EXPECT NEXT
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
ADDITIONAL INFORMATION
  • Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
  • Limited Movement: Policy has been implemented wherein support employees entering a position may be precluded from moving to another position within the Bureau through reassignment or change to a lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated due to an organizational restructuring initiative, so those employees can compete for a position elsewhere. Voluntarily leaving a position with a relocation incentive may result in loss of that incentive. Please notate that you have received an official notification letter within your application.
  • Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
  • Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.
a) Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable."
b) A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.
  • Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
  • Current tax law may impact your transfer by making some of your moving expense reimbursements taxable. Please contact 304-625-9337 (304-625-XFER) for information regarding taxable expenses.
  • Employees selected for promotions at the GS 12 level or higher, selected for a supervisory position at any grade level, or selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
Nepotism
Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you require a reasonable accommodation during the application and/or hiring process, please contact the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by email at REASONABLE_ACCOMMODA@fbi.gov, phone at 202-324-2158, or fax at 202-324-3976. This email address is for reasonable accommodation requests only. Do not send applications or unrelated inquiries to this address, as they will not be considered.
Equal Employment Opportunity
The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other non-merit factors.
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