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Agent Assurance Jobs in Decatur, TX (NOW HIRING)

Provide QA/QC oversight of controls scope, review proposals and review programming through ... Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration ...

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Agent Assurance information

What is an Agent Assurance professional?

Agent Assurance professionals are responsible for ensuring that agents within an organization adhere to company policies, regulatory requirements, and quality standards. They monitor, evaluate, and provide feedback on agent performance through audits, reviews, and coaching sessions. The goal is to maintain high service quality, reduce compliance risks, and support continuous improvement within the team. Agent Assurance roles are common in customer service, insurance, and financial industries.

What are some common challenges faced by an Agent Assurance professional, and how can they be successfully managed?

Agent Assurance professionals often encounter challenges such as ensuring consistent compliance with internal policies, monitoring agent performance, and adapting to frequent regulatory changes. To successfully manage these, it's important to stay updated on industry standards, maintain clear communication with agents, and utilize robust monitoring tools. Developing strong analytical skills and fostering a collaborative culture with operations and quality assurance teams can also help address issues proactively and maintain high standards across all agent interactions.

What are the key skills and qualifications needed to thrive as an Agent Assurance professional, and why are they important?

To thrive as an Agent Assurance professional, you need a solid understanding of quality assurance processes, auditing techniques, and industry regulations, often supported by a degree in business, finance, or a related field. Familiarity with quality monitoring software, CRM systems, and data analysis tools is typically required. Strong attention to detail, effective communication, and problem-solving abilities help individuals excel in evaluating agent performance and ensuring compliance. These skills are crucial for maintaining service standards, identifying areas for improvement, and supporting overall business integrity.

What is the difference between Agent Assurance vs Insurance Agent?

AspectAgent AssuranceInsurance Agent
Required CredentialsLicenses, certifications in insurance productsLicenses, certifications in insurance sales
Work EnvironmentCustomer service, policy management, claims supportSales, client consultations, policy selling
Employer & Industry UsageInsurance companies, brokeragesInsurance companies, agencies, brokerages
Search & Comparison IntentUnderstanding roles, career paths, certificationsFinding insurance policies, agents, career info

Agent Assurance primarily focuses on supporting clients with policy management and claims, often requiring specialized certifications. Insurance Agents mainly engage in selling policies and client consultations. While both roles operate within the insurance industry and require similar credentials, their core functions differ, with Agent Assurance emphasizing service and support, and Insurance Agents focusing on sales and client acquisition.

What does an agent assurance do?

An agent assurance role involves ensuring that agents comply with company policies, standards, and regulations. They often review agent performance, provide training, and support quality assurance processes to maintain service quality. Strong communication skills and familiarity with quality management tools are typically required.

What cities near Decatur, TX are hiring for Agent Assurance jobs?

Cities near Decatur, TX with the most Agent Assurance job openings:

Infographic showing various Agent Assurance job openings in Decatur, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Construction Inspector III- Water/Wastewater

AECOM

Fort Worth, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


AECOM rating

7.8

Company rating: 7.8 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

21st of 80 rated construction


Job description

Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is actively seeking a Construction Inspector III for immediate employment in Fort Worth or Dallas,Texas. Our Construction Inspector position provides you an opportunity to work on exciting and large-scale water, wastewater, utility infrastructure, stormwater, and similar Public Right-of-Way projects. Each day you will provide construction inspection in an Owner's Agent or 3rd Party construction inspection role. Your primary purpose will be to inspect and enforce the contract requirements for pipeline, pumping facility, storage, and treatment plant projects.
The responsibilities of this position include, but are not limited to:
  • Observe, inspect, and document the construction of underground utility and process treatment plant related structures as an Owner's Representative.
  • Ensure compliance with design plans and specifications and permit requirements.
  • Document contractor progress, maintain accurate quantity records, process payment requests, generate punch lists, and certify completion status.
  • Document site activities accurately by maintaining accurate and current field books, construction reports, and as-built record drawings.
  • Coordinate with City personnel, client, contractor, and project stakeholders during course of the projects.
  • Coordinate with third party materials testing firms for concrete, soil, and weld testing.
  • Advocate for site safety and coordinate with public for safety awareness.
  • Monitor and track additional work, change order work, or force account work.

Qualifications
Minimum Requirements:
  • Bachelor's degree and 4+ years of progressively challenging experience on major construction projects performing Construction Inspection and Quality Assurance/Control or demonstrated equivalency of experience and/or education.
  • US citizens or permanent residents only (no sponsorship available).

Preferred Qualifications:
  • Construction inspection experience working on Utility Infrastructure, Water Distribution, Wastewater Collection, Water and Wastewater Treatment Plants, Stormwater, Paving, and similar Public Right-of-Way Improvements projects.
  • Experience working in/for municipal agencies or utility infrastructure organizations.
  • Experience in reviewing technical specifications, drawings, and project documentation in a construction environment.
  • Experience with simultaneously inspecting multiple projects.
  • Ability to respond proactively in a high-paced environment and willingness to adjust and respond effectively to changes.
  • Must have demonstrated proficiency in the use of computers to prepare reports using Microsoft Office programs.
  • Accreditations and certifications through ICC, ACI, and AWS other Special Inspection areas preferred.

Additional Information
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

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