ZipRecruiter

Log In

1

Agent Assurance Jobs in Utah (NOW HIRING)

Verify

Supplier Quality Agent

Salt Lake City, UT · On-site

Supplier Quality Agent Location: Salt Lake City, Utah Duration: Min. 6 months Frequency: 40 hours ... Support QA activities, including projects, monthly reports, and required reporting. Role ...

Verify

Supplier Quality Agent

Salt Lake City, UT · On-site

Supplier Quality Agent Location: Salt Lake City, Utah Duration: Min. 6 months Frequency: 40 hours ... Support QA activities, including projects, monthly reports, and required reporting. Role ...

Verify

Supplier Quality Agent

Salt Lake City, UT · On-site

Supplier Quality Agent Location: Salt Lake City, Utah Duration: Min. 6 months Frequency: 40 hours ... Support QA activities, including projects, monthly reports, and required reporting. Role ...

Verify Inc.

Supplier Quality Agent

Salt Lake City, UT · On-site

Supplier Quality Agent Location: Salt Lake City, Utah Duration: Min. 6 months Frequency: 40 hours ... Support QA activities, including projects, monthly reports, and required reporting. Role ...

SmithRx

Member Support Quality Analyst

Lehi, UT

$54K - $64K/yr

Participate in regular QA calibration sessions with QA team members, Member Services supervisors and managers. * Track acute and systemic trends at both the agent and team level. * Conduct routine ...

SmithRx

Member Support Quality Analyst

Lehi, UT · On-site

$54K - $64K/yr

Participate in regular QA calibration sessions with QA team members, Member Services supervisors and managers. * Track acute and systemic trends at both the agent and team level. * Conduct routine ...

ZAGG

Director, Customer Care

Midvale, UT · On-site

$120 - $165/hr

Define and protect mophie/ZAGG's brand voice across chat, voice, and email, including how the AI agent is trained and audited to stay on-brand. * Build a quality assurance program (QA scoring ...

ZAGG, Inc.

Director, Customer Care

Midvale, UT · On-site

Define and protect mophie/ZAGG's brand voice across chat, voice, and email, including how the AI agent is trained and audited to stay on-brand. * Build a quality assurance program (QA scoring ...

Brex

Manager, CX AI Strategy

Salt Lake City, UT · On-site

You'll also own the internal side of the equation: building and deploying AI-powered tools that give Brex's CX team a measurable productivity edge - from agent-assist and real-time guidance to QA ...

next page

Showing results 1-20

All JobsAgent Assurance JobsAgent Assurance Jobs in Utah

Agent Assurance information

What is an Agent Assurance professional?

Agent Assurance professionals are responsible for ensuring that agents within an organization adhere to company policies, regulatory requirements, and quality standards. They monitor, evaluate, and provide feedback on agent performance through audits, reviews, and coaching sessions. The goal is to maintain high service quality, reduce compliance risks, and support continuous improvement within the team. Agent Assurance roles are common in customer service, insurance, and financial industries.

What are some common challenges faced by an Agent Assurance professional, and how can they be successfully managed?

Agent Assurance professionals often encounter challenges such as ensuring consistent compliance with internal policies, monitoring agent performance, and adapting to frequent regulatory changes. To successfully manage these, it's important to stay updated on industry standards, maintain clear communication with agents, and utilize robust monitoring tools. Developing strong analytical skills and fostering a collaborative culture with operations and quality assurance teams can also help address issues proactively and maintain high standards across all agent interactions.

What are the key skills and qualifications needed to thrive as an Agent Assurance professional, and why are they important?

To thrive as an Agent Assurance professional, you need a solid understanding of quality assurance processes, auditing techniques, and industry regulations, often supported by a degree in business, finance, or a related field. Familiarity with quality monitoring software, CRM systems, and data analysis tools is typically required. Strong attention to detail, effective communication, and problem-solving abilities help individuals excel in evaluating agent performance and ensuring compliance. These skills are crucial for maintaining service standards, identifying areas for improvement, and supporting overall business integrity.

What is the difference between Agent Assurance vs Insurance Agent?

AspectAgent AssuranceInsurance Agent
Required CredentialsLicenses, certifications in insurance productsLicenses, certifications in insurance sales
Work EnvironmentCustomer service, policy management, claims supportSales, client consultations, policy selling
Employer & Industry UsageInsurance companies, brokeragesInsurance companies, agencies, brokerages
Search & Comparison IntentUnderstanding roles, career paths, certificationsFinding insurance policies, agents, career info

Agent Assurance primarily focuses on supporting clients with policy management and claims, often requiring specialized certifications. Insurance Agents mainly engage in selling policies and client consultations. While both roles operate within the insurance industry and require similar credentials, their core functions differ, with Agent Assurance emphasizing service and support, and Insurance Agents focusing on sales and client acquisition.

What does an agent assurance do?

An agent assurance role involves ensuring that agents comply with company policies, standards, and regulations. They often review agent performance, provide training, and support quality assurance processes to maintain service quality. Strong communication skills and familiarity with quality management tools are typically required.

What job categories do people searching Agent Assurance jobs in Utah look for?

The top searched job categories for Agent Assurance jobs in Utah are:

What cities in Utah are hiring for Agent Assurance jobs?

Cities in Utah with the most Agent Assurance job openings:

Agent Assurance jobs near you
Infographic showing various Agent Assurance job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

SUCCESS STARTS HERE! Outside Sales Rep, No Cold Calling, Quality Leads & Training Provided

The Assurance Group

West Jordan, UT • On-site

Full-time

Medical, Retirement

Re-posted 6 days ago

Job description


The Assurance Group (www.assuregrp.com) is looking for the right person to fill a consultative health and life insurance rep position. The ideal candidate is one who can bring to the table the right mix of work ethic and integrity, and who enjoys the idea of a career that centers around helping people.
Although experienced insurance agents are welcome to apply, no experience is necessary. In fact, in many cases we prefer to work with people coming from other industries.
It might seem strange that a company specializing in various financial services would be looking outside of "experienced" reps, but we've found so much success taking people from other industries like bartenders, servers, teachers, healthcare workers, and even former military, and training them to represent our products (life, health, and fixed index annuities) that we've decided to lean hard in that direction.
Job Offers:
  • Fresh leads available at *no cost* to the agent
  • In house appointment setters
  • Large carrier line-up through our NMO
  • Freedom to set and manage your own hours
  • Extremely thorough free training and ongoing real-time support
  • Friendly & helpful sales community

*Please note that while all leads and training are provided at no cost, this is a 100% commission 1099 role that has a pathway to W2. We invest heavily in new agents, but there is no base salary. Also, although we operate from a home office, we do ultimately meet clients in person for our appointments. This is not a 100% remote role.
About The Assurance Group (TAG):
Since 1988, TAG has been at the very forefront of the insurance industry. As a family-owned organization with a continued annual growth rate of 30-40%, TAG has representatives nationwide and in more than 20 regional offices. We proudly promote a creative and dynamic vision of collaborative growth and development which, in a rapidly changing market, is career driven and "agent-centric." Unique benefits to partnership include free leads, company paid office space, 1099 and W-2 pay, advanced commissions, bonus/incentive trips and weekly pay! With impeccable and ongoing training and support from some of the most successful agents in the industry and a platform designed to empower agents along a trajectory of exponential achievement, we look forward to the continued expansion of our team of talented and diverse agents.
Requirements
Job Requirements:
  • Must be teachable
  • Must be self-motivated (This is a commission sales role!)
  • Must have or be willing to obtain a Heath & Life Insurance License (fairly simple process)
  • Must have reliable transportation (We meet with clients in person)
  • Must be good with people

Benefits
With production: Theassurance group offers health insurance, 401k, and equity ownership sharesin the company .

Apply