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Agency Rep Jobs in Rochester, NY (NOW HIRING)

Galls

Field Service Representative

Rochester, NY · On-site

WHAT YOU'LL DO Agency & Community Engagement o Serve as a knowledgeable resource to public safety ... as a trusted representative. Customer Service & Relationship Building o Build long-term ...

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See Rochester, NY salary details

$24.2K

$43.6K

$76K

How much do agency rep jobs pay per year?

As of Jun 5, 2026, the average yearly pay for agency rep in Rochester, NY is $43,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agency Representative, and why are they important?

To thrive as an Agency Representative, you need strong interpersonal skills, knowledge of your agency’s products or services, and often a related degree or relevant experience in sales or client relations. Familiarity with CRM software, digital communication tools, and sometimes industry-specific certifications are typically required. Exceptional communication, problem-solving abilities, and adaptability help you build trust and lasting relationships with clients. These skills ensure you can effectively represent your agency, meet client needs, and drive business growth in a competitive environment.

How does an Agency Rep typically collaborate with clients and internal teams to ensure project success?

As an Agency Rep, you serve as the primary liaison between clients and your agency's internal teams, such as creative, marketing, and account management. You'll facilitate clear communication to understand client needs, relay expectations, and coordinate project timelines. Regular meetings, status updates, and feedback sessions are key to ensuring everyone stays aligned and that deliverables meet client standards. This collaborative approach helps manage expectations, resolve issues proactively, and build lasting client relationships.

What is an Agency Rep?

An Agency Rep, or Agency Representative, is a person designated by an agency (such as a government entity, insurance company, or organization) to act on its behalf in specific situations. Their duties typically involve representing the agency’s interests, communicating with stakeholders, and ensuring that the agency’s policies and objectives are followed during meetings, negotiations, or incident responses. Agency Reps often act as liaisons between their agency and other organizations, helping to coordinate activities and resolve issues efficiently.

What is the difference between Agency Rep vs Insurance Agent?

AspectAgency RepInsurance Agent
CredentialsMay require licensing, insurance-specific certificationsLicensed insurance producer, state licensing required
Work EnvironmentTypically works for an agency, may handle multiple carriersWorks independently or for an agency, sells policies directly to clients
Employer & Industry UsageUsed by agencies representing multiple carriersUsed by individual agents or agencies selling insurance products
Search & Comparison IntentUnderstanding agency roles, licensing, and responsibilitiesLooking for insurance sales, licensing, and career info

Agency Reps generally work for insurance agencies, representing multiple carriers and focusing on client service and policy management. Insurance Agents often work independently or for agencies, selling insurance policies directly to clients. Both roles require licensing and industry knowledge, but their work environments and client interactions differ slightly.

Agency Rep jobs near you
Placement Specialist

Placement Specialist

Rochester Rehabilitation Center

Rochester, NY • On-site

Full-time

Posted 5 days ago

Job description

Company Description

Throughout its history, three values - work, wellness, and independence - have remained at the core of Rochester Rehabilitation. Working with a $7 million annual operating budget, the agency serves 2,500 people in the Greater Rochester area living with disabilities, behavioral health issues, and other disadvantages.

Job Description

Purpose: To assist consumers with preparing and seeking successful employment in the community. Provides effective guidance and leadership to placement staff to achieve placement outcomes, that adhere to client overall career goals.

Key Functions:
1.Takes a lead role in developing relationships with employers in the community to foster possible partnerships in placing consumers in competitive employment.
2.To assist consumers with learning the skills (interviewing, job searching and job preparation) necessary to find competitive employment in the community.
3.Provide proper documentation of all recorded visits and work done on behalf of consumer via case notes. Write reports to all funders to update them on consumer's progress. Achieves 100% of yearly established productivity standards in conjunction with applicable program contracts, goals and objectives.
4.Assist consumers in developing an individual vocational rehabilitation plan that includes ongoing assessment of progress and needs.
5.Serves as an agency representative to professional associations and other organizations that offer job networking opportunities.
6.Collaborates with Employment Consultants after placement of consumers to enhance job retention. Models effective team work and contribute to the success of program and management teams. Works with other departments to foster effective working relationships.
7.Assists in the development of appropriate marketing tools to support job development, job placement and job retention activities.
8.Conducts 100% of intake interviews and paperwork associated with initial assessments
9.Maintains contact with consumers on a regular basis to encourage participation and follow through on all job development activities.
10.Adhere to Company policies and procedures to include being aware of the importance of Corporate Compliance Policies and the Code of Conduct. Staff is responsible for maintaining required certifications and licenses.

 VALUES: Demonstrates the organization's values
Customer Service
Communications
Continuous Improvement
Collaboration/Teamwork
Accountability

Qualifications
  • Bachelor's degree in Human Services, Business, Marketing or related field with 2 years' experience in employment and counseling.
  • Valid NYS driver's license, local travel and use of a personal vehicle for business purposes
Additional Information

To be considered for the position, please complete an online application at the link below:

https://www.rochesterrehab.org/jobseekers

Our Agencies do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

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