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Agency Receptionist Jobs in Washington (NOW HIRING)

Palmer Legal Staffing

Receptionist

Washington, DC · On-site

$25/hr

Receptionist - Contract (On-Site) Location: In-Person | 5 Days per Week - Chinatown Metro Stop Pay ... Palmer is an award-winning staffing agency offering direct hire, temp-to-hire, and temporary ...

Banner Witcoff

Receptionist

Washington, DC · On-site

$22 - $25/hr

Receptionist - Washington, D.C. Description : Banner Witcoff is a leader in intellectual property ... Instructions to Recruiting Agencies and Search Firms Banner Witcoff will not accept unsolicited ...

SemperServe

Administrative Receptionist

Arlington, VA · On-site

$19.50 - $24/hr

Trade and Development Agency. The Specialist will perform critical clerical and administrative tasks, including receptionist responsibilities. These duties include staffing and operating two (2) ...

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Agency Receptionist information

What is an agency receptionist?

Agency receptionists are professionals who manage the front desk and serve as the first point of contact for visitors, clients, and employees at an agency. Their main responsibilities include greeting guests, answering phone calls, directing inquiries, managing appointments, and handling administrative tasks such as mail distribution and data entry. They play a key role in creating a positive first impression and ensuring the smooth operation of the agency's daily activities.

What skills and qualifications are needed to be an agency receptionist?

To thrive as an Agency Receptionist, you need strong organizational skills, attention to detail, and a professional demeanor, typically supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and basic office applications like Microsoft Office is commonly required. Exceptional interpersonal, multitasking, and communication skills help you provide excellent client service and support a positive office environment. These abilities ensure smooth daily operations, create a welcoming atmosphere, and facilitate efficient communication within the agency.

What challenges do agency receptionists face and how can they be managed?

Agency receptionists often handle a high volume of calls and visitors, requiring strong multitasking and organizational skills. Managing competing priorities—such as greeting guests, answering phones, and coordinating meeting schedules—can be challenging, especially during busy periods. Effective communication, maintaining a calm demeanor under pressure, and utilizing digital scheduling tools can help manage these demands. Building strong relationships with colleagues also aids in resolving issues quickly and ensures smooth workflow throughout the office.

What is the difference between Agency Receptionist vs Office Receptionist?

AspectAgency ReceptionistOffice Receptionist
CredentialsHigh school diploma; some roles may require basic certificationsHigh school diploma; similar credential requirements
Work EnvironmentTemporary or contract settings, staffing agencies, client sitesCorporate offices, small businesses, organizations
Employer & Industry UsageStaffing agencies, recruitment firms, temporary staffingBusinesses across various industries, corporate sectors
Common Search & ComparisonOften compared for temp vs permanent roles, client interactionCompared for organizational roles, daily administrative tasks

The main difference between an Agency Receptionist and an Office Receptionist lies in their work setting and employment type. Agency Receptionists typically work through staffing agencies, handling temporary assignments at various client sites, while Office Receptionists are employed directly by a company to manage daily front-desk duties. Both roles require similar credentials but differ in work environment and employer context.

How much do agency receptionists make?

In North Carolina, agency receptionists typically earn an average hourly wage of around $12 to $15, which equates to approximately $25,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the specific agency, with some roles offering additional benefits or opportunities for advancement.

What are the most commonly searched types of Agency Receptionist jobs in Washington?

The most popular types of Agency Receptionist jobs in Washington are:

Agency Receptionist jobs near you
Infographic showing various Agency Receptionist job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 7% Part Time, 2% Temporary, and 18% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Receptionist - State Farm Agent Team Member

Germantown, MD • On-site

Jay Jarvis - State Farm Agency
See more jobs at Jay Jarvis - State Farm Agencyexternal

$50K - $60K/yr

Full-time

Life, Retirement, PTO

Posted 4 days ago

Job description

Receptionist - State Farm Agent Team Member

Jay Jarvis - State Farm Agency | Germantown, MD

$50,000 - $60,000 per year | Full-time | In-office


Jay Jarvis - State Farm Agency in Germantown, MD is looking for a friendly, professional and organized Receptionist to be the first point of contact for our customers and visitors.


If you enjoy helping people, communicating with customers and creating a welcoming office environment, this could be an excellent opportunity to join an established local State Farm agency.


ABOUT THE ROLE
As the Receptionist, you will play an important role in the day-to-day operation of our office. You will welcome customers, answer incoming calls, assist with scheduling, respond to general questions and help make sure each customer receives a friendly and professional experience.


You will work closely with the agency team and help connect customers with the appropriate team member when they need assistance with their insurance.


WHAT YOU'LL DO
  • Welcome customers and visitors to the office in a friendly and professional manner
  • Answer incoming phone calls and direct calls to the appropriate team member
  • Assist customers who visit or contact the office
  • Schedule and confirm customer appointments
  • Respond to general questions and determine the appropriate person to assist the customer
  • Take accurate messages and follow up when needed
  • Assist with customer communications by phone, email and other office channels
  • Maintain an organized and professional reception area
  • Assist with basic administrative and clerical duties
  • Help maintain accurate customer information and office records
  • Receive and organize incoming mail and office correspondence
  • Support the agency team with day-to-day office activities
  • Provide a positive and professional experience for every customer who contacts the agency


WHAT WE'RE LOOKING FOR
  • Previous receptionist, front desk, administrative or customer service experience preferred
  • Friendly and professional communication style
  • Strong interpersonal and listening skills
  • Excellent organization and attention to detail
  • Ability to answer phones and assist multiple customers in a professional manner
  • Comfortable using computers, email and standard office technology
  • Dependable, punctual and professional
  • Ability to learn new systems and processes
  • A positive attitude and willingness to help others


INSURANCE EXPERIENCE
Insurance experience is helpful but is not required.

You do not need to hold an insurance license to apply for this Receptionist position. Training will be provided on agency procedures and systems.


WHY JOIN JAY JARVIS STATE FARM?
  • $50,000 - $60,000 annual salary
  • Full-time position
  • Paid time off
  • 401(k)
  • Life insurance
  • Training and professional development
  • Opportunity for advancement
  • Established local State Farm agency
  • Professional, customer-focused work environment


ABOUT JAY JARVIS STATE FARM
Jay Jarvis - State Farm Insurance Agent is a local Germantown agency serving individuals, families and small businesses with their insurance and financial protection needs.

The agency provides a wide range of insurance products, including auto, homeowners, renters, condo, life and business insurance, along with additional coverage options.

The team takes pride in providing personal, responsive service and helping customers understand their coverage and insurance options.

If you are friendly, organized and enjoy being the person customers can count on when they contact an office, we would love to hear from you.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.