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Agency Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Hirebridge

Operations Manager

Atlanta, GA · On-site

$94 - $127/hr

The Operations Manager will represent AATC as a point of contact for all various agencies within the airport community including the Department of Aviation, Airport Regulatory Agencies, Airlines, as ...

Sbmmanagement

Operations Manager

Atlanta, GA · On-site

$75 - $80/hr

Operations Manager# ** ****Compensation: $75,000-$80,000 per year** **Job Overview**Assist with ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...

Next Step Systems

CEO/Operations Manager

Alpharetta, GA · On-site

Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire CEO/Operations Managers for jobs in Alpharetta, Georgia and in other cities too. Please contact ...

PowerPlan, Inc

Marketing Operations Manager

Atlanta, GA · Hybrid

Overview PowerPlan is seeking a Marketing Operations Manager to own the operational backbone of our ... Manage SEO and paid search agency performance, tracking spend and pipeline contribution against ...

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Agency Operations Manager information

See Atlanta, GA salary details

$29.8K

$61K

$114K

How much do agency operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for agency operations manager in Atlanta, GA is $61,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,500.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities near Atlanta, GA are hiring for Agency Operations Manager jobs?

Cities near Atlanta, GA with the most Agency Operations Manager job openings:

Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,233 per year, or $29 per hour.

Agency Operations Assistant

State Farm Agent

Cumming, GA • On-site

Other

Medical, Life, Retirement

Posted 3 days ago

New

Key responsibilities

  • Provide day-to-day administrative support to the Agent and team

  • Coordinate client follow-up and prepare for policy review meetings

  • Make outbound calls and assist with billing and account follow-up

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

State Farm Agency | Cumming, GA


Evan Profeta State Farm is seeking an organized, proactive, and personable Agency Operations Assistant to support the Agent and team with daily operations, client communication, and follow-up.


This is a great opportunity for someone who enjoys working with people, staying organized, and helping a busy office run efficiently. Insurance experience is not required, but the individual will be expected to obtain insurance licenses after hire as they grow into the role.


Primary Responsibilities

  • Provide day-to-day administrative support to the Agent and team
  • Coordinate client follow-up and prepare for policy review meetings
  • Make outbound calls and assist with billing and account follow-up
  • Answer incoming calls and connect clients with the appropriate team member
  • Maintain accurate client records and document follow-up needs
  • Help track outstanding tasks and ensure important items are completed
  • Once licensed, assist with policy changes and additional client service needs
  • Support other administrative and operational needs as they arise


Skills & Qualifications

  • Highly organized and detail-oriented
  • Strong communication and interpersonal skills
  • Professional and comfortable interacting with clients
  • Able to manage multiple priorities and a high volume of client interactions
  • Proactive, dependable, and willing to take ownership of follow-up
  • Comfortable learning new systems and processes
  • Insurance experience is not required
  • Willingness to obtain Property & Casualty and Life & Health licenses after hire


What This Role Can Grow Into

This role is designed to grow beyond traditional administrative support. As the individual becomes familiar with the agency and obtains their insurance licenses, they can take on greater responsibility in client service, sales, account management, and office operations. We are looking for someone who wants to become a trusted, long-term member of the team and grow alongside the agency.


About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


We help customers with their insurance and financial service needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.


Our office is located in South Forsyth. Evan Profeta has been a State Farm agent since 2005 and currently has 6 team members at his agency. His agency has received awards including Ambassador Travel, Chairman’s Circle, Legion of Honor, Silver Scroll, and Bronze Tablet.


State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.


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