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Agency Operations Manager Jobs in Maine (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Bath, ME

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

New

Walgreens

Pharmacy Operations Manager

Bath, ME

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

New

Walgreens

Pharmacy Operations Manager

Auburn, ME · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Walgreens

Pharmacy Operations Manager

Topsham, ME · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Walgreens

Pharmacy Operations Manager

Auburn, ME · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Walgreens

Pharmacy Operations Manager

Topsham, ME · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

MaineTouch LLC

Program Manager

Portland, ME · On-site

$21 - $25/hr

... agency operations expand.Compensation$21.00 - $25.00 per hour, depending on experience and ... OverviewThe Program Manager plays a key role in ensuring smooth client onboarding, organized ...

MaineTouch LLC

Program Manager

Portland, ME · On-site

$21 - $25/hr

... agency operations expand. Compensation $21.00 - $25.00 per hour, depending on experience and ... Manage incoming referrals and intake calls * Gather required client documentation * Coordinate ...

MaineTouch LLC

Program Manager

Portland, ME

$21 - $25/hr

... agency operations expand. Compensation $21.00 - $25.00 per hour, depending on experience and ... Manage incoming referrals and intake calls * Gather required client documentation * Coordinate ...

Compass Group

OPERATIONS SUPERVISOR

Bangor, ME · On-site

$26/hr

Previous food service management and supervisory experience required. * Perks: Paid time off! * Pay ... agency standards and regulations. Key Responsibilities: * Ensures optimal customer service and ...

Cross Insurance

Staff Accountant

Bangor, ME · On-site

$55K - $73K/yr

... accounting operations for the insurance agency. Reporting directly to the Accounting Manager, this entry-level role is responsible for carrier commission reconciliations, agency/direct bill ...

Crossagency

Staff Accountant

Bangor, ME

$53K - $59K/yr

... accounting operations for the insurance agency. Reporting directly to the Accounting Manager, this entry-level role is responsible for carrier commission reconciliations, agency/direct bill ...

Northern Light Health

Supv- BHRC Operations

Bangor, ME · On-site

$51K - $78K/yr

Directly Supervises associates operating the 24/7 Resource Center and its CRM technology for ... agency communication. * Demonstrated ability to work well with diverse people and be able to ...

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All JobsAgency Operations JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Maine

Agency Operations Manager information

See Maine salary details

$30K

$61.4K

$114.7K

How much do agency operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for agency operations manager in Maine is $61,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,000.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
What cities in Maine are hiring for Agency Operations Manager jobs? Cities in Maine with the most Agency Operations Manager job openings:
Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Maine as of June 2026, with employment types broken down into 66% Full Time, 10% Part Time, and 24% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $61,438 per year, or $29.5 per hour.

Pharmacy Operations Manager

Walgreens

Bath, ME

Full-time

Posted 3 days ago

New

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,188 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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