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Agency Operations Manager Jobs in Arkansas (NOW HIRING)

... front-line managers. * Monitors and audits operations to ensure that they efficiently and ... regulatory agencies, or members of the business community. Ability to effectively present ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

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Agency Operations Manager information

See Arkansas salary details

$25.6K

$52.5K

$98K

How much do agency operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for agency operations manager in Arkansas is $52,472.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $64,100.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.
What cities in Arkansas are hiring for Agency Operations Manager jobs? Cities in Arkansas with the most Agency Operations Manager job openings:

Insurance - Senior Operations Manager

First Western

Fort Smith, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

This is an excellent career opportunity to work directly with the President of an outstanding independent insurance firm. First Western offers a people first culture that values and supports its employees. The Insurance Operations Manager will be responsible for overseeing the daily operations of the agency to ensure efficiency, accountability, growth, and exceptional client service. This leadership role manages internal staff operations, workflow systems, personnel development, and operational performance while working directly with the President to execute the agencys strategic goals. The ideal candidate is organized, process-oriented, people-focused, and capable of leading a fast-paced independent insurance agency environment. Competitive base salary and full benefits.


Benefits

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Health Insurance

Retirement Plan

Employee Stock Ownership


Responsibilities

Staff Leadership & Management

  • Oversee and manage account managers, customer service representatives, and support staff.
  • Assist in recruiting, interviewing, hiring, and onboarding new employees.
  • Develop and oversee training programs for new and existing staff.
  • Conduct employee performance evaluations and provide coaching and accountability.
  • Foster a positive, professional, and team-oriented workplace culture.

Operations & Workflow Management

  • Audit workflows, task management systems, and daily operations to ensure efficiency and consistency.
  • Monitor employee productivity, task completion, and service standards.
  • Create, document, and improve internal procedures and agency processes.
  • Identify operational bottlenecks and implement solutions for improved performance.
  • Ensure compliance with agency standards, carrier guidelines, and internal procedures.

Human Resources & Administrative Oversight

  • Manage employee timecards, attendance, PTO requests, and vacation scheduling.
  • Maintain staffing schedules and ensure adequate operational coverage.
  • Assist ownership with employee relations and personnel matters.
  • Help develop and enforce agency policies and procedures.

Carrier & Production Oversight

  • Audit Insurance carriers production numbers.
  • Monitor agency production goals, retention metrics, and performance benchmarks.
  • Assist in tracking commissions, incentives, and carrier performance requirements.
  • Maintain strong working relationships with carrier representatives and agency partners.

Strategic & Executive Support

  • Work directly with the President on agency growth initiatives and operational strategy.
  • Help establish agency goals, KPIs, and accountability systems.
  • Provide operational reports and recommendations to agency leadership.
  • Support implementation of new technology, automation, and agency management systems.
  • Participate in budgeting, forecasting, and operational planning initiatives.

Requirements
  • P&C License
  • Experience in insurance agency operations or insurance management preferred.
  • Strong leadership and personnel management experience.
  • Excellent organizational and communication skills.
  • Ability to manage multiple priorities and deadlines.
  • Experience with agency management systems and CRM platforms - Applied Epic.
  • Strong problem-solving and decision-making abilities.
  • Understanding of insurance workflows, carrier relations, and production reporting.