Afternoon Usher Jobs (NOW HIRING)

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Crypto.com Arena has an unrivaled reputation for excellence, having established itself as one of the world's busiest and most successful venues in the world. As the home of three professional sports franchises - the NBA's Los Angeles Lakers, the NHL's LA Kings and the WNBA's Los Angeles Sparks - Crypto.com Arena has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 21 GRAMMY Awards shows. 
For a quarter of a century, Crypto.com Arena has been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts headlined by Taylor Swift, Drake, Beyonce, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Buble, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and other live events. 
Crypto.com Arena is not only a great venue for sports and entertainment, but it also holds a special place in the hearts of the local community. The arena has witnessed many historic moments, unforgettable performances, and become an iconic landmark in the region for the most popular and important events.

Job Summary:

The Security Department's team is responsible for the safety and security of Crypto.com Arena and Peacock Theater guests, team members, and assets at all times.

Essential Functions:

• Conduct patrols of the building on a regular basis.
• Respond to all security and safety related issues in a timely manner.
• Investigate incidents and compile information for official reports.
• Perform a variety of duties, often changing from one task to another of a different nature, without the loss of efficiency or composure.
• Use excellent customer service skills when interacting with guests, clients, and staff.
• Complete all assigned tasks within the guidelines and deadlines set by Security Managers and Supervisors.
• Comply with all legal and ethical instructions given by Event Security Managers and Supervisors.
• Have a basic understanding of the rule of law and the corresponding penal codes.
• Ability to memorize, recollect and quickly relay relevant information when requested. 
• Ability to interact effectively and calmly with angry or emotional guests and staff during intensely aggravated circumstances. 
• Ability to effectively perform in crises situations and work under pressure without the loss of composure.
• Ability to maintain guest, team member, and company confidentiality.
• Other duties as assigned.

Required Qualifications:

• High school diploma or equivalent.
• A minimum of 1-2 years of related work experience.
• Ability to read, write, and communicate effectively in English.
• Applicants must have and maintain a valid California Guard Card, or Proprietary Security Officer Card.
• Candidate must be available to work at least four (4) various event shifts per week, including afternoons, evenings, weekends, and holidays.
  • Must be available Saturday's and Sunday's plus two (2) additional week days.
  • Shift start time by 5pm (weekends and double headers vary).
  • End time is at the end of the event (approximately 11pm).

Preferred Qualifications:

• CPR / AED / First Aid training

Work Conditions:

• Tasks are performed with moderate supervision.
• Walking and standing occurs 90% of the time.
• Speaking, walking, running, lifting, listening and visual observations occur continuously.
• Some tasks may require team members to come in contact with hazardous chemicals.
• Team members should use precautions and follow safety guidelines.

Pay Scale: $22.93 (As of 9/1/26)

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)