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Afternoon Remote Call Center Jobs in Puerto Rico

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Afternoon Remote Call Center information

What is the difference between Afternoon Remote Call Center vs Evening Remote Call Center?

AspectAfternoon Remote Call CenterEvening Remote Call Center
Work HoursTypically 12 PM - 5 PM or 1 PM - 6 PMUsually 5 PM - 10 PM or 6 PM - 11 PM
Work EnvironmentRemote, home-based, flexibleRemote, home-based, flexible
Required SkillsCustomer service, communication, basic tech skillsCustomer service, communication, basic tech skills
Industry UsageCommon in customer support, sales, tech supportCommon in customer support, sales, tech support

The main difference between an Afternoon Remote Call Center and an Evening Remote Call Center lies in their working hours. Both roles typically require similar skills and work environments, but they serve different customer needs based on the time of day. Choosing between them depends on your preferred schedule and availability.

What are the most commonly searched types of Remote Call Center jobs in Puerto Rico? The most popular types of Remote Call Center jobs in Puerto Rico are:

Premium 2-3hr Remote Call Center Agents - Puerto Rico

notifyMD

San Juan, PR • Remote

$20/hr

Part-time

Posted 17 days ago


Job description

Part-Time Remote Call Center Agents (Puerto Rico Residents Only)
Company: notifyMD I Pay: $20/hour

notifyMD is seeking Part-Time Remote Call Center Agents to serve as the friendly, professional voice our clients depend on. This role is ideal for individuals who thrive in fast-paced environments and can skillfully manage a high volume of incoming calls. You will be responsible for delivering an exceptional experience for callers while maintaining high service quality and meeting performance metrics.

Because we support our clients 24/7/365, this role requires availability to work holidays and one weekend day per week.

Please note: This position is strictly open to candidates who currently reside in Puerto Rico.

What We Are Looking For

While previous customer service experience is a bonus, it is not required! We are looking for self-motivated, accountable individuals who possess:

  • A warm, empathetic demeanor and the ability to remain composed with update callers.
  • Strong written communication skills and a high attention to detail.
  • A consistent dedication to reliable attendance and strict scheduled adherence.
  • A typing speed of 35WPM and proficient computer skills.

Remote Technical Requirements

To be considered for this role, you must have a dedicated, distraction-free workspace and meet the following remote requirements:

  • PC or Laptop (No Apple products, tablets, or Chromebooks) with Windows 10 or higher and at least 1GB of available storage.
  • Screen resolution of 1600 X 900.
  • A wired USB headset with a built-in microphone.
  • High-speed internet that can pass our speed test (No satellite).
  • The ability to have a direct, wired Ethernet connection (Wi-Fi is not permitted).

Scheduling and Training

  • Hours: Various Part-Time Shifts, up to 19.5 hours/week
    • Shifts are Monday-Friday, with one mandatory weekend shift (Saturday or Sunday)
  • Training: Paid training lasts approximately 1-2 weeks. Once completed, you will transition to your permanent set scheduled.

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.