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Afternoon Amazon Customer Service Representative Jobs in Rochester, MN

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Customer Service Coordinator

Lake City, MN · On-site

$18.75 - $24.25/hr

Our Customer Service Representatives are our front-line relationship with our valued customers. The individual needs to have a passion for putting the customer first and thrives in a fast-paced multi ...

HyVee

Customer Service

Rochester, MN · On-site

$13.50 - $16.80/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion ...

Legends Global

Guest Service Representative

Rochester, MN · On-site

$13.75 - $16.75/hr

Guest Services Representative The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include ...

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include ...

AEG

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include ...

AEG Presents

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include ...

New

ASM Global

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Paid Sick Leave Summary The Guest Services Representative serves as a customer service professional dedicated to ensuring guests have a positive and memorable experience. Responsibilities include ...

Circle K

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Team Member

Rochester, MN · On-site

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Team Member

Rochester, MN

$16.25 - $22/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsAfternoon Amazon Customer Service Representative JobsAfternoon Amazon Customer Service Representative Jobs in Rochester, MN

Afternoon Amazon Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do afternoon amazon customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for afternoon amazon customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is an afternoon Amazon customer service representative?

Afternoon Amazon Customer Service Representatives are employees who assist Amazon customers with their inquiries, issues, and orders during afternoon shifts. Their responsibilities include answering questions about products, processing returns or refunds, and resolving delivery problems, primarily via phone, chat, or email. Working the afternoon shift, they help ensure customer support is available beyond typical business hours, contributing to Amazon’s 24/7 customer service. These representatives need strong communication and problem-solving skills to provide a positive shopping experience for customers.

What skills and qualifications are needed to be an afternoon Amazon customer service representative?

To thrive as an Afternoon Amazon Customer Service Representative, you need strong problem-solving abilities, clear communication skills, and typically a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and Amazon's internal support tools is important. Outstanding patience, active listening, and the ability to remain calm under pressure are key soft skills for excelling in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold Amazon’s reputation for exceptional service during peak afternoon hours.

What challenges do afternoon Amazon customer service representatives face and how can they be managed?

Afternoon Amazon Customer Service Representatives often encounter high volumes of inquiries as they cover busy periods when customers expect quick resolutions. Common challenges include handling multiple customer issues simultaneously, resolving concerns efficiently, and maintaining a positive attitude during peak hours. Effective time management, familiarity with Amazon’s support systems, and strong communication skills help representatives stay organized and deliver excellent service. Team leads and supervisors are typically available for guidance, and ongoing training ensures new reps are equipped to handle evolving customer needs.

What is the difference between Afternoon Amazon Customer Service Representative vs Evening Amazon Customer Service Representative?

AspectAfternoon Amazon Customer Service RepresentativeEvening Amazon Customer Service Representative
Work HoursTypically 12 PM to 8 PMTypically 4 PM to 12 AM
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers or remote work with team collaborationCall centers or remote work with team collaboration
Employer UsageAmazon's customer service team during daytime hoursAmazon's customer service team during evening hours

The main difference between an Afternoon Amazon Customer Service Representative and an Evening Amazon Customer Service Representative lies in their work hours. Both roles require similar credentials and work in comparable environments, but they serve different shifts to ensure 24/7 customer support for Amazon. Your choice depends on your preferred working hours and schedule flexibility.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Rochester, MN?

The most popular types of Amazon Customer Service Representative jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Afternoon Amazon Customer Service Representative jobs?

Cities near Rochester, MN with the most Afternoon Amazon Customer Service Representative job openings:

Afternoon Amazon Customer Service Representative jobs near you

Customer Service Coordinator

All Jobs

Lake City, MN • On-site

$18.75 - $24.25/hr

Full-time

Posted 4 days ago

Job description

Description:

COMPANY OVERVIEW

Valley Craft has been manufacturing professional-grade material handling and storage equipment in Lake City, Minnesota since 1953, beginning with our introduction of the first hand truck with a brake. Today, we produce one of the most complete lines of industrial steel cabinets in the world, along with the carts, hand trucks, dump systems, lifts, and drum handling equipment relied on by manufacturers, distributors, and job sites world wide. As part of the Ballymore Safety Products family, serving as their Midwest headquarters, we combine the resources of a national organization with the standards and culture of a company that has built its reputation one product at a time.


We offer steady, year-round work, a clean and well-organized production floor, and a genuine commitment to safety. Team members here develop skills that last a career — and put their name on equipment recognized for its quality wherever it’s used.

If you take pride in precision work and want to build a long-term career with an established American manufacturer, apply today.


CUSTOMER SERVICE COORDINATOR

Valley Craft Industries is looking for a enthusiastic Customer Service Representative to join our Sales/Customer Service Department.  Our Customer Service Representatives are our front-line relationship with our valued customers. The individual needs to have a passion for putting the customer first and thrives in a fast-paced multi-tasking environment.



Requirements:

 • Create a positive experience for all VCI customers and potential customers

• Effective and timely communication via phone and email

• Respond and address customer inquiries such as product specifications, pricing, and availability

• Handle aspects of quotes, order entry, RMA’s, technical support, and other daily tasks

• Perform organized data entry with attention to detail

• Educate customers, review their needs analysis, and provide solutions

• Problem solve and generate practical and sensible solutions with your customers and colleagues

• Multitask and adapt in order to complete various changes requests accurately and in a timely manner

• Work as an extension of the sales department with incoming and outgoing sales needs

• Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email

• Develop and maintain a comprehensive understanding of VCI’s products and processes

• Collaborate and work closely with sales and other departments to provide additional support

• Be an active team player throughout VCI in order to achieve wider customer and company objectives

• Maintain positive attitude and open line of communication with customers, co-workers and management

• Provide feedback and continuous improvement opportunities to management and cross-functional teams

• Input and track metrics within customer management database

• Perform other related duties as assigned

QUALIFICATIONS

• High school diploma or equivalent experience

• 2+ years of successful customer service experience is preferred

• Excellent listening, verbal, written and interpersonal communication skills

• Strong technical aptitude and customer service skills

• Self-motivated, organized, detail-oriented, and strong work ethic

• Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel

• Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment

• A consultative solution-based customer service methodology

• Adaptable and coachable, seeking feedback to incorporate into daily work style

• Experience with ERP/CRM systems; Epicor is a plus but not required

• Sales support experience is a plus but not required