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Afternoon Amazon Customer Service Representative Jobs in Rochester, MN

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

ALM

Customer Service Representative

Rochester, MN · On-site

$24 - $29/hr

POSITION SUMMARY As a Customer Service Representative, you will play a critical role in keeping our communities warm and safe. You will manage customer accounts, create delivery and service tickets ...

New

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN · On-site

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

Rochester Collision Center

Body shop CSR

Rochester, MN

$15.50 - $21.25/hr

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and ...

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All JobsAfternoon Amazon Customer Service Representative JobsAfternoon Amazon Customer Service Representative Jobs in Rochester, MN

Afternoon Amazon Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do afternoon amazon customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for afternoon amazon customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is an afternoon Amazon customer service representative?

Afternoon Amazon Customer Service Representatives are employees who assist Amazon customers with their inquiries, issues, and orders during afternoon shifts. Their responsibilities include answering questions about products, processing returns or refunds, and resolving delivery problems, primarily via phone, chat, or email. Working the afternoon shift, they help ensure customer support is available beyond typical business hours, contributing to Amazon’s 24/7 customer service. These representatives need strong communication and problem-solving skills to provide a positive shopping experience for customers.

What skills and qualifications are needed to be an afternoon Amazon customer service representative?

To thrive as an Afternoon Amazon Customer Service Representative, you need strong problem-solving abilities, clear communication skills, and typically a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and Amazon's internal support tools is important. Outstanding patience, active listening, and the ability to remain calm under pressure are key soft skills for excelling in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold Amazon’s reputation for exceptional service during peak afternoon hours.

What challenges do afternoon Amazon customer service representatives face and how can they be managed?

Afternoon Amazon Customer Service Representatives often encounter high volumes of inquiries as they cover busy periods when customers expect quick resolutions. Common challenges include handling multiple customer issues simultaneously, resolving concerns efficiently, and maintaining a positive attitude during peak hours. Effective time management, familiarity with Amazon’s support systems, and strong communication skills help representatives stay organized and deliver excellent service. Team leads and supervisors are typically available for guidance, and ongoing training ensures new reps are equipped to handle evolving customer needs.

What is the difference between Afternoon Amazon Customer Service Representative vs Evening Amazon Customer Service Representative?

AspectAfternoon Amazon Customer Service RepresentativeEvening Amazon Customer Service Representative
Work HoursTypically 12 PM to 8 PMTypically 4 PM to 12 AM
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentCall centers or remote work with team collaborationCall centers or remote work with team collaboration
Employer UsageAmazon's customer service team during daytime hoursAmazon's customer service team during evening hours

The main difference between an Afternoon Amazon Customer Service Representative and an Evening Amazon Customer Service Representative lies in their work hours. Both roles require similar credentials and work in comparable environments, but they serve different shifts to ensure 24/7 customer support for Amazon. Your choice depends on your preferred working hours and schedule flexibility.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Rochester, MN?

The most popular types of Amazon Customer Service Representative jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Afternoon Amazon Customer Service Representative jobs?

Cities near Rochester, MN with the most Afternoon Amazon Customer Service Representative job openings:

Afternoon Amazon Customer Service Representative jobs near you

Customer Service Representative

HOM Furniture

Rochester, MN • On-site

$16 - $18/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

HOM Furniture rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

15th of 63 rated furniture retailers

Job description

Job Type
Part-time
Description
Pay
$16-18 an hour
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
  • Answering phones to either direct callers to the proper department or to answer any questions they may have.
  • Finalizing orders, taking payments, and scheduling deliveries and pickups.
  • Processing returns and processing initial paperwork for warranty claims.
  • Making changes and cancellations to orders when appropriate.
  • Updating customers on changes to their order status.
  • Processing finance applications.
  • The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
  • Processes sales for accessories and other small purchases.
  • Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
  • Other duties as assigned.

Benefits
  • HOM Furniture offers its full-time employees a competitive benefits package.
  • Paid Time Off- 20 Days in 1st year for full-time employees
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution Plan
  • 401(k) Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages

Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

What HOM Furniture employees say

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