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Aftercare Associate Jobs in Chicago, IL (NOW HIRING)

Bennett Day School Inc

AfterCare Leader

Chicago, IL · On-site

$19 - $23/hr

AfterCare Lead (PreK / JK): Manages daily care, structured play, and safe routines tailored ... Associate or Bachelor's degree or working towards a degree is preferred. * Experience: Prior ...

Bennett Day School, Inc.

AfterCare Leader

Chicago, IL · On-site

$19 - $23/hr

AfterCare Lead (PreK / JK): Manages daily care, structured play, and safe routines tailored ... Associate or Bachelor's degree or working towards a degree is preferred. * Experience: Prior ...

Rowan

Retail Store Associate

Chicago, IL

$16 - $19/hr

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Rowan

Retail Store Associate

Chicago, IL

$16 - $19/hr

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Rowan

Retail Store Associate

Chicago, IL · On-site

$16 - $19/hr

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Rowan

Retail Store Associate

Chicago, IL

$16 - $19/hr

We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in ... Promote and upsell Rowan's products, including non-piercing jewelry, aftercare kits, and other ...

Claire's

Sales Associate

Oak Brook, IL · On-site

$15/hr

Description Sales Associate Opportunity Join the team. Drive Sales. Be the Most You! At Claire ... Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a ...

Sinai Chicago

SUD Counselor

Chicago, IL · On-site

$23 - $31/hr

... aftercare • Facilitates didactic and therapeutic groups and documents all contacts and ... or GED required • Associate or bachelor's degree in counseling or related field preferred ...

Sinai Chicago

SUD Counselor

Chicago, IL

$23 - $31/hr

... aftercare • Facilitates didactic and therapeutic groups and documents all contacts and ... or GED required • Associate or bachelor's degree in counseling or related field preferred ...

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All JobsAftercare Associate JobsAftercare Associate Jobs in Chicago, IL

Aftercare Associate information

See Chicago, IL salary details

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How much do aftercare associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for aftercare associate in Chicago, IL is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $27.74 per hour, depending on experience, location, and employer.

What does an aftercare associate do?

An Aftercare Associate is responsible for providing support and assistance to clients or customers after a service has been completed, such as in funeral homes, educational settings, or customer service departments. Their duties often include following up with clients, addressing concerns, offering resources, and ensuring overall satisfaction with the service received. This role requires strong communication skills, empathy, and the ability to handle sensitive situations. Aftercare Associates play an important part in maintaining positive relationships and supporting clients through transitional periods.

What are the key skills and qualifications needed to thrive as an aftercare associate?

To thrive as an Aftercare Associate, you typically need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office tools is often required. Excellent interpersonal skills, empathy, and effective communication set outstanding associates apart when supporting clients post-service. These capabilities ensure smooth follow-up, client satisfaction, and the effective resolution of issues, contributing to positive client experiences and retention.

What are some common challenges faced by aftercare associates, and how are they typically addressed?

Aftercare Associates often encounter challenges such as managing diverse client needs, addressing urgent issues, and maintaining consistent communication with families or clients. Balancing administrative tasks with direct support can also be demanding. These challenges are usually addressed through thorough training, clear protocols, and strong teamwork, ensuring associates have access to resources and support from supervisors or colleagues. Regular meetings and open communication channels help Aftercare Associates share experiences and strategies for providing high-quality post-service support.

What is the difference between Aftercare Associate vs Customer Service Representative?

AspectAftercare AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or customer supportHigh school diploma or equivalent; often no specialized certification needed
Work EnvironmentHealthcare facilities, clinics, or customer support centersCall centers, retail, or office settings
Industry UsageHealthcare, wellness, or service industriesRetail, telecommunications, finance, and more
Common Search/ComparisonAftercare Associate vs Customer Service Representative

While both roles involve assisting clients and providing support, Aftercare Associates typically work in healthcare or wellness settings focusing on patient follow-up and support, whereas Customer Service Representatives handle general customer inquiries across various industries. The roles share similar skills but differ mainly in industry focus and specific responsibilities.

What are the most commonly searched types of Aftercare jobs in Chicago, IL?

The most popular types of Aftercare jobs in Chicago, IL are:

Aftercare Associate jobs near you

AfterCare Leader

Bennett Day School Inc

Chicago, IL • On-site

$19 - $23/hr

Full-time

Re-posted 20 days ago

Job description

Description

The Auxiliary Program Team Member plays a critical role in providing dynamic, engaging, and enriching experiences for students outside of the traditional school day. Bennett Day School is seeking energetic, flexible, and student-centered individuals who are deeply invested in a collaborative work environment. Auxiliary team members bring enthusiasm and creativity to their daily work, ensuring that participants have a fun, age-appropriate, and joyful experience in a safe and nurturing environment.


This position is ideal for individuals passionate about youth development who prioritize student well-being and are excited to learn and implement positive classroom management techniques.


Key Specialized Roles

Candidates will be considered for one of the following specialized pathways based on their expertise and interest:

  • STEM Expert: Leads and teaches hands-on, inquiry-based science, technology, engineering, and math programming across multiple grade levels (PreK-4th) to spark curiosity and problem-solving.
  • Art Expert: Coordinates and supports creative expression, visual arts, design, and multi-grade creative projects (PreK-4th), encouraging self-expression and managing art materials.
  • AfterCare Lead (PreK / JK): Manages daily care, structured play, and safe routines tailored specifically for our youngest early childhood learners.
  • AfterCare Lead (SK / 1st Grade): Manages classroom behavior, oversees transition routines, organizes active group games, and recreational activities for kindergarten and first-grade students. 
  • AfterCare Lead (2nd - 4th Grade): Manages classroom behavior, oversees transition routines, guides older elementary students in balancing independent choice time, collaborative activities, and positive peer engagement.
The Essential Job Functions
  • Supervision & Engagement: Supervise, engage with, and motivate a diverse group of students spanning PreK through 4th grade throughout the afternoon.
  • Program Implementation: Lead age-appropriate games, enrichment projects, and activities aligned with your specific path (STEM, Art, or age-group AfterCare).
  • Classroom Management: Establish routines, enforce safety procedures, and provide positive guidance for a respectful environment using school-approved classroom management techniques.
  • Daily Transitions: Organize and conduct timely and smooth student arrival, transition, and dismissal/check-out procedures.
  • Communication & Community: Cultivate welcoming, first-class relationships with families, students, and staff through positive, professional daily interactions.
  • Team Participation: Participate actively in staff training sessions and team planning meetings. Communicate daily regarding relevant information about students, staff, and early dismissal procedures. 
  • Ad Hoc Support: Maintain safe, organized, and clean programming spaces; other duties as assigned.

Requirements

Qualifications

  • Education: Associate or Bachelor's degree or working towards a degree is preferred.
  • Experience: Prior experience working with children in group settings (such as camp, after-school programs, childcare, or education).
  • Student Focus & Energy: High energy, patience, enthusiasm, and a natural ability to prioritize the needs and safety of students.
  • Adaptability: Exceptional flexibility and a positive attitude when navigating changes across different grade levels and environments.
  • Growth Mindset: Willingness to receive feedback and actively learn new classroom management and student engagement techniques from teachers, directors, and other Bennett faculty.
  • Communication Skills: Strong interpersonal and communication skills with a proven ability to collaborate in a team atmosphere.
  • Cultural Competence: Commitment to the continual development of one's cultural competence.
  • Physical Requirements: Physical strength to independently lift light equipment or materials (15-20 lbs) and move around active environments.
Hours & Schedule
  • Primary Schedule: Monday through Friday, typically 2:00 PM - 6:00 PM during the school year.
  • Additional Opportunities: Regular opportunities for extended shifts from 6:00 PM - 10:00 PM may be available for scheduled special events, family nights, or late-night programming.

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