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Aetna Jobs (NOW HIRING)

NY · On-site

$100K - $231K/yr

The EAP Head of Sales is responsible for accelerating the growth and market impact of Aetna's Resources for Living (RFL) solution. This role drives strategy to expand revenue, strengthen client value ...

If you are passionate about helping people, prefer evening shifts and love working from home , this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service ...

If you are passionate about helping people, prefer evening shifts and love working from home , this may be the perfect opportunity for you! Driven by our Passion for People, our Customer Service ...

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How much do aetna jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for aetna in the United States is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by customer service representatives at Aetna, and how can applicants prepare for them?

Customer service representatives at Aetna often handle a high volume of inquiries related to health insurance policies, claims, and benefits. Common challenges include navigating complex healthcare regulations, assisting members with sensitive health-related concerns, and managing time effectively to resolve issues promptly. To prepare, applicants should develop strong communication and problem-solving skills, familiarize themselves with health insurance terminology, and be ready to adapt to evolving customer needs and internal systems. Training and support are provided, but a proactive attitude and willingness to learn are key to success in this role.

What is Aetna and what does the company do?

Aetna is a health care benefits company that offers a range of insurance products and related services. Primarily, Aetna provides medical, dental, pharmacy, disability, and life insurance plans to individuals, employers, and government entities. The company focuses on helping people achieve better health by making healthcare more accessible and affordable. In 2018, Aetna became a part of CVS Health, expanding its capabilities in pharmacy and retail health services.

What are the key skills and qualifications needed to thrive as an Aetna insurance claims analyst, and why are they important?

To thrive as an Aetna insurance claims analyst, you need strong analytical skills, attention to detail, and a background in health insurance or a related field, often supported by a relevant degree. Familiarity with claims management systems, medical coding (such as ICD-10 and CPT), and HIPAA compliance is essential. Excellent communication, problem-solving abilities, and customer service skills help you navigate complex claims and interact with providers and policyholders. These skills are crucial for ensuring accurate claim assessments, regulatory compliance, and high-quality service delivery.

What is the difference between Aetna vs Blue Cross Blue Shield?

AspectAetnaBlue Cross Blue Shield
CredentialsLicensed health insurance agents, certifications vary by stateLicensed health insurance agents, certifications vary by state
Work EnvironmentCorporate offices, remote options, insurance sales and supportCorporate offices, remote options, insurance sales and support
Industry UsageMajor health insurer, employer-sponsored plans, individual coverageMajor health insurer, employer-sponsored plans, individual coverage

Both Aetna and Blue Cross Blue Shield are leading health insurance providers with similar credentials and work environments. They serve similar markets, offering employer-sponsored and individual health plans. The main difference lies in their branding, regional presence, and specific plan options. Understanding these differences can help job seekers and consumers choose the right employer or insurance provider based on their needs.

What cities are hiring for Aetna jobs? Cities with the most Aetna job openings:
What states have the most Aetna jobs? States with the most job openings for Aetna jobs include:
Aetna Mental Wellbeing Head of Sales

Aetna Mental Wellbeing Head of Sales

CVS Health

Manhattan, NY • On-site

$100K - $231K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,248 frontline employees who took The Breakroom Quiz

77th of 99 rated pharmacies


Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

We have a preference for qualified candidates on the east coast for this opportunity.

Position Summary

The EAP Head of Sales is responsible for accelerating the growth and market impact of Aetna’s Resources for Living (RFL) solution. This role drives strategy to expand revenue, strengthen client value delivery, and increase adoption across employer and health plan segments. The leader integrates insights from product, clinical, sales, marketing, and analytics teams to position RFL as a modern, outcomes‑driven, enterprise‑ready wellbeing solution. Serving as both a market ambassador and an enterprise connector, this role represents RFL externally with consultants, clients, and industry stakeholders, while ensuring the RFL value proposition is clearly understood and effectively activated across internal segments and markets.

Key Responsibilities Growth Strategy & Market Positioning
  • Develop and execute RFL’s growth strategy, including target segments, market opportunities, and competitive positioning.
  • Translate market, client, and performance insights into clear strategic priorities and growth initiatives.
Pipelline Leadership & Sales Enablement
  • Partner with sales and consulting teams to accelerate pipeline growth and influence large, complex opportunities.
  • Support finalist presentations and key pursuits with compelling value stories, outcomes data, and differentiation.
  • Equip field teams with clear messaging, tools, and enablement assets.
External Market Representation
  • Serve as a visible representative of RFL to employer consultants, brokers, and strategic partners.
  • Participate in finalist meetings, key client engagements, and industry conferences to elevate RFL’s credibility and market presence.
  • Build trusted relationships that shape perception, influence buying decisions, and surface emerging market needs.
Product & Experience Innovation
  • Inform product, clinical, and experience roadmaps by translating customer needs and market trends into actionable innovation priorities.
  • Partner with internal teams to ensure RFL evolves in alignment with enterprise wellbeing strategies and client expectations.
Enterprise Connectivity & Value Amplification
  • Build strong internal partnerships across employer, health plan, and specialty segments to ensure RFL’s value proposition is consistently understood and embedded.
  • Align RFL positioning with broader Aetna and CVS Health solutions to drive integrated growth.
Cross‑Functional Leadership & Governance
  • Lead and influence across product, clinical, operations, marketing, analytics, and sales through clear governance and accountability.
  • Drive alignment on priorities, investments, and execution progress.
Qualifications Required
  • 10+ years of experience in healthcare, wellbeing, behavioral health, or related enterprise solutions.
  • Demonstrated success driving growth strategy, sales enablement, or general management of complex products or services.
  • Experience working with large employers, consultants, or health plans.
  • Strong executive presence with the ability to influence internal and external stakeholders.
  • Proven ability to lead cross‑functionally in a matrixed environment.
Preferred
  • Experience with EAP, behavioral health, or workforce wellbeing solutions.
  • Background in strategy, product leadership, sales leadership, or P&L‑adjacent roles.
  • Experience representing solutions at finalist meetings or industry conferences.
Education
  • Bachelor’s Degree or equivalent work experience.
Why This Role Matters

This role is critical to shaping the future of Aetna’s Resources for Living offering—ensuring it continues to deliver measurable outcomes, differentiate in a rapidly evolving market, and serve as a cornerstone of enterprise wellbeing for employers and members alike.

Pay Range

The Typical Pay Range For This Role Is

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/21/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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