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Aerospace Product Support Engineer Jobs (NOW HIRING)

Formic

Product Support Engineer

Joliet, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Formic

Product Support Engineer

Alameda, CA

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Formic

Product Support Engineer

Berkeley, CA

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Byrne Dairy

Product Support Engineer

Syracuse, NY · On-site

Provide extensive support to product engineering, project management engineering, test engineering, quality engineering and final assembly.Provide leadership within the group in support of meeting ...

Rippling

Product Support Engineer

Austin, TX · On-site

The Product Support Engineer leads investigation and resolution of complex production issues across the GT platform, leveraging technical expertise, deep product knowledge, and cross-team ...

Formic

Product Support Engineer

Naperville, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Formic

Product Support Engineer

Chicago, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

EnCore

Product Support Engineer

Huntington Beach, CA · On-site

As a Product Support Engineer on our team, you'll be at the forefront of keeping our aircraft interior products performing at their best in real-world operations. You'll work directly with airline ...

Cartesia

Product Support Engineer

San Francisco, CA · On-site

$100K - $150K/yr

About the Role We're looking for a Product Support Engineer to help our customers succeed with our platform by solving complex, technical issues and providing world-class support. You'll work ...

Cerebras

Product Support Engineer

Springfield, VA · On-site

$60K - $100K/yr

The Role As a Production Support Engineer at OnePay, your mandate will be to help bridge the gap between Engineering and our Customer Experience team. You'll work closely with our Product and ...

Formic

Product Support Engineer

Bolingbrook, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Formic

Product Support Engineer

Chicago, IL · On-site

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Formic

Product Support Engineer

Oakland, CA

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Experlogix

Product Support Engineer

Dallas, TX · Remote

Position Summary As a Product Support Engineer, you will become a technical expert in the Design Center component of Experlogix CPQ. You will work directly with customers, implementation consultants ...

Sierra Nevada Corporation

NY · On-site

Product Support Engineer III (Deploy Only) page is loaded## Product Support Engineer III (Deploy ... In-depth knowledge of Aerospace and Defense industry standards and practices.* Relevant technical ...

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All JobsAerospace Product Support Engineer Jobs

Aerospace Product Support Engineer information

See salary details

$53K

$144.1K

$205K

How much do aerospace product support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for aerospace product support engineer in the United States is $144,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What does an aerospace product support engineer do?

An Aerospace Product Support Engineer is responsible for ensuring the ongoing performance, maintenance, and reliability of aerospace products such as aircraft, satellites, or related systems. They serve as the primary point of contact for technical issues after a product has been delivered to the customer, providing troubleshooting, updates, and support. Their work may involve coordinating repairs, analyzing system failures, developing maintenance procedures, and training clients or maintenance crews. These engineers also collaborate with design and manufacturing teams to recommend product improvements based on field experience.

What are the key skills and qualifications needed to thrive as an aerospace product support engineer?

To thrive as an Aerospace Product Support Engineer, you need a solid background in aerospace engineering, systems troubleshooting, and technical documentation, typically supported by a bachelor's degree in engineering or a related field. Familiarity with industry-specific tools such as CAD software, maintenance management systems, and regulatory compliance certifications like FAA or EASA is often required. Excellent problem-solving, communication, and customer service skills help you effectively address client issues and collaborate with multidisciplinary teams. These capabilities ensure timely resolution of technical problems and sustained customer satisfaction with complex aerospace products.

What are the main challenges aerospace product support engineers face when coordinating with cross-functional teams?

Aerospace Product Support Engineers often work closely with engineering, manufacturing, and customer service teams to resolve product issues and implement solutions. A common challenge is ensuring clear and timely communication across departments with different priorities and technical backgrounds. Balancing urgent customer needs with long-term reliability improvements can also be demanding. Successful engineers develop strong collaboration skills, adapt quickly to shifting project requirements, and maintain a proactive approach to problem-solving.

What is the difference between Aerospace Product Support Engineer vs Aerospace Maintenance Engineer?

AspectAerospace Product Support EngineerAerospace Maintenance Engineer
CredentialsEngineering degree, certifications in support or systemsEngineering or technical degree, certifications in maintenance
Work EnvironmentCustomer support, technical troubleshooting, field and officeAircraft or equipment maintenance, repair facilities, hangars
Employer & Industry UsageManufacturers, airlines, support service providersAirlines, maintenance, repair organizations

While both roles require technical expertise in aerospace systems, the Aerospace Product Support Engineer focuses on providing technical support, troubleshooting, and customer service related to aerospace products. In contrast, the Aerospace Maintenance Engineer is primarily involved in the physical inspection, repair, and maintenance of aircraft or aerospace equipment. The support engineer often works in a support or office setting, whereas the maintenance engineer is hands-on in maintenance facilities.

What cities are hiring for Aerospace Product Support Engineer jobs?

Cities with the most Aerospace Product Support Engineer job openings:

    What states have the most Aerospace Product Support Engineer jobs?

    States with the most job openings for Aerospace Product Support Engineer jobs include:

    What are popular job titles related to Aerospace Product Support Engineer jobs?

    For Aerospace Product Support Engineer jobs, the most frequently searched job titles are:

    Infographic showing various Aerospace Product Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $144,072 per year, or $69.3 per hour.

    Product Support Engineer

    Beaver Dam, WI • On-site

    Generac Power Systems, Inc.
    Electrical Equipment, Appliance, and Component Manufacturing • 5 - 10K employees
    Learn more about Generac Power Systems, Inc.external

    Full-time

    Posted 9 days ago

    Job description

    We believe power is a promise - a shared commitment to be there for others when it matters most.
    For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.
    Ready to Power a Smarter World with us?
    The Product Support Engineer is responsible for activities within the Product Support Engineering function, including support of existing product designs through root cause analysis, problem resolutions, cost reductions, product improvements, and lifecycle product support which is accomplished through process improvement, design modifications, or specification changes. This position is responsible for the engineering aspects related to the escalation process within Generac. This position works cross-functionally (Service, Operations, Supply Chain, and Product Development Engineering) in the company. This role develops and effectively implements the escalation process across all Generac businesses that ensure rapid response, accurate root cause evaluation, and implementation of engineering solutions to escalated issues.
    Responsibilities:
    • Provide daily technical support to Operations (line builds, start-up, test, PPAP/first articles, build issues), triaging and burning down shop-floor defects and barriers. Coordinate fast-turn fixes and interim containments, then drive permanent corrective actions.
    • Partner with plant leadership (manufacturing, quality, supply chain) to meet SQDRC targets; ensure bills of material, routings, and drawings reflect the current build standard for C&I products.
    • Material life cycle management including E&O, product cannibalization impacts.
    • Support Sustaining org: Contribute in 8D, root cause analysis (5 Why, Fishbone), interim (ICA) and permanent corrective actions (PCA), and reliability analyses to improve field performance and reduce rework/warranty.
    • Support configuration management for assigned products (ETO/CTO, SEQ) and ensure BOM accuracy across planning/production/service variants. Chair/drive the supplier-driven change. Change Review Board inputs for your scope; manage ECNs from identification through validation and release.
    • Cross-functional collaboration.
    • Work hand in glove with Product Management, NPD/Systems Engineering, Compliance/Test, and Supply Chain to prevent recurrence, standardize parts/options, and mature design-for-reliability/DFM/AQPs across platforms.
    • People leadership & ways of working.
    • Collaborate well across plants and functions while maintaining urgency and calm under pressure. Use visual management, daily standups, and tiered escalation to speed decision-making.
    • Foster collaboration between engineering departments to identify and harvest new engineering concepts, technologies, techniques, standards and procedures.

    Minimum Qualifications:
    • Bachelor's Degree in Engineering or related field.
    • 5 years of engineering experience.

    Knowledge, Skills, and Abilities:
    • Strong configuration/BOM management on ETO/CTO/SEQ products; SAP/Windchill or equivalent PLM/ERP proficiency.
    • Track record improving factory throughput/FPY and reducing warranty via structured corrective action and design-for-reliability.
    • Strong ability to improve first-pass yield (FPY) and reduce start-up issue rates through proactive line support and continuous process improvement initiatives.
    • Skilled in managing Engineering Change Notices (ECNs) with a focus on minimizing lead time and maximizing first-time accuracy. Ensures traceability from issue identification through resolution and verification.
    • Applies structured problem-solving methodologies (e.g., 8D) to address top field quality issues. Capable of driving warranty cost reduction, improving Mean Time Between Failures (MTBF), and preventing repeat issues.
    • Proficient in maintaining Bill of Materials (BOM) accuracy and ensuring specification conformance during gate reviews and production audits.

    Preferred Qualifications:
    • Demonstrated ownership of cross-functional problem solving (8D, FMEA linkages, verification/validation), ECN execution, and manufacturing support.
    • Experience with diesel/natural gas gensets, power systems, controls, or related C&I equipment; understanding of UL/NEC and applicable compliance standards.
    • Previous experience using SAP or equivalent ERP.

    Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.
    "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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