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Aerospace Customer Service Account Manager Jobs

Liberty National Jason Neal Agency

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Customer Service Account Manager

Cullman, AL · On-site

$30K - $70K/yr (+ commission)

We are seeking a Customer Service Account Manager to join our team! Responsibilities: * Prospect and contact potential customers * Reach agreed upon sales targets by the deadline * Set follow-up ...

TUUCI

Customer Service Account Manager

Hialeah, FL · On-site

We are looking for a Customer Service Account Manager with the drive and capability to grow into a supervisory role as our team scales. You'll start as a hands-on product expert owning customer ...

Atkore

Customer Service Account Manager I

Hobart, IN · On-site

$42K - $58K/yr

Customer Service Account Manager I Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the ...

5B's

Customer Service Account Manager

Zanesville, OH · On-site

$17/hr

Champion our quality standards and support a best-in-class customer experience What You Bring to the Hive * 2+ years of B2B customer service or order management experience * Strong written and verbal ...

Atkore

Customer Service Account Manager II

Fort Worth, TX · On-site

$46K - $63K/yr

Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Crete United

Service Account Manager

Denver, CO · On-site

$90K - $110K/yr

The Service Account Manager will be responsible for managing and expanding an established portfolio of commercial customers, serving as the primary point of contact for service needs, identifying ...

The Jamar Company

Service Account Manager

Duluth, MN · On-site

$63K - $94K/yr

Service Account Manager Build What's Next with Jamar For more than a century, Jamar has built its ... Work hours may occasionally vary to support customer needs, travel, service requirements, and ...

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Aerospace Customer Service Account Manager information

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$26K

$47.3K

$75K

How much do aerospace customer service account manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for aerospace customer service account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What does an aerospace customer service account manager do?

An Aerospace Customer Service Account Manager serves as the primary point of contact between aerospace clients and the company, handling customer inquiries, managing contracts, and ensuring client satisfaction. They coordinate with internal teams to address technical issues, track orders, and resolve any concerns related to products or services. Their goal is to build strong relationships with clients, support them throughout the product lifecycle, and help drive business growth through excellent service.

What are the key skills and qualifications needed to thrive as an aerospace customer service account manager?

To thrive as an Aerospace Customer Service Account Manager, you need strong knowledge of aerospace products and services, account management experience, and typically a bachelor's degree in business or engineering. Familiarity with CRM software, ERP systems, and industry-specific tools like SAP is often required. Exceptional communication, problem-solving, and relationship-building skills are crucial for managing client expectations and resolving issues. These skills ensure customer satisfaction, foster long-term partnerships, and support the success of both the client and the aerospace company in a highly technical and regulated industry.

What are some common challenges faced by aerospace customer service account managers when handling client accounts?

Aerospace Customer Service Account Managers often navigate complex client requirements, tight deadlines, and highly technical product specifications. Balancing the needs of multiple clients while ensuring clear communication between engineering, production, and logistics teams can be demanding. Additionally, they must stay updated on regulatory changes and industry standards to provide accurate information and maintain compliance. Building strong relationships with clients and internal stakeholders is key to overcoming these challenges and ensuring client satisfaction.

What is the difference between Aerospace Customer Service Account Manager vs Aerospace Sales Representative?

AspectAerospace Customer Service Account ManagerAerospace Sales Representative
Primary FocusManaging customer relationships and supportGenerating sales and new client acquisition
Required SkillsCustomer service, communication, industry knowledgeSales techniques, negotiation, product knowledge
Work EnvironmentCustomer support centers, client sitesSales meetings, trade shows, client offices
CertificationsIndustry-specific certifications often preferredSales certifications beneficial but not mandatory

The Aerospace Customer Service Account Manager primarily focuses on maintaining and enhancing existing customer relationships through support and service. In contrast, the Aerospace Sales Representative concentrates on acquiring new clients and increasing sales. Both roles require industry knowledge, but their daily tasks and objectives differ significantly, making each essential for different aspects of aerospace business growth.

What are popular job titles related to Aerospace Customer Service Account Manager jobs?

For Aerospace Customer Service Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Aerospace Customer Service Account Manager job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.

Customer Service Account Manager

Commack, NY • On-site

Resource Label Group LLC
Printing and Printing Services • 501 - 1,000 employees
Learn more about Resource Label Group LLCexternal

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Re-posted 9 days ago

Resource Label Group rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Customer Service Account Manager

As a Customer Service Account Manager, you are responsible for managing complex customer accounts and ensuring consistent execution across customer service, production, scheduling, prepress, quality, and sales functions. This is a critical Customer Service role designed for experienced, highly capable team members who manage high-touch accounts requiring elevated operational coordination and customer support. You serve as the primary point of contact for assigned customers, ensuring orders, timelines, specifications, and customer expectations are executed accurately and efficiently. This role plays a key part in protecting customer satisfaction, supporting operational execution, and driving consistency across the customer experience. The Account Manager supports a broad range of print and packaging solutions including flexographic, digital, RFID, offset, and lithographic technologies.

Key Responsibilities

Customer Account Management • Build and maintain strong relationships with assigned customer accounts • Serve as the primary customer contact for order execution, issue resolution, and day-to-day communication • Maintain a strong understanding of customer requirements, timelines, and expectations Complex Execution & Coordination • Coordinate activities across Customer Service, Production, Scheduling, Prepress, Quality, Finance, and Sales • Manage complex customer requirements, revisions, priorities, and escalations • Ensure accurate and timely execution from order placement through delivery Operational Performance • Support key performance metrics including on-time delivery, responsiveness, order accuracy, and service consistency • Identify and escalate risks that could impact delivery, quality, or customer satisfaction • Ensure accurate order management, documentation, pricing, and invoicing Customer Support & Retention • Support customer satisfaction and long-term account retention • Partner with Sales and internal teams to support onboarding, expansions, and customer initiatives • Help resolve customer concerns quickly and professionally Cross-Functional Collaboration • Work closely with internal teams to improve communication, alignment, and execution • Participate in customer meetings, business reviews, and operational discussions as needed • Support continuous improvement and standardization initiatives

What We're Looking For

Customer Focus • Builds trust with customers through responsiveness, accountability, and strong execution Operational Mindset • Understands manufacturing workflows, timelines, and the importance of execution accuracy Communication & Collaboration • Communicates effectively across customers, plants, and cross-functional teams Adaptability & Initiative • Thrives in a fast-paced environment, embraces change, and takes ownership of issues and outcomes Problem Solving • Identifies issues proactively and drives solutions with urgency and professionalism Organization & Multitasking • Effectively manages multiple priorities, timelines, customer requests, and operational activities

Qualifications & Experience

  • 3–5+ years of Customer Service, Account Management, or Sales Support experience in manufacturing, print, packaging, labels, or related industries • Experience supporting complex customer accounts and operational coordination • Exposure to flexographic, digital, RFID, offset, lithographic, or related print technologies preferred • Strong organizational and ERP/system skills • Excellent written and verbal communication skills • Ability to work independently in a fast-paced manufacturing environment

Success Measures

  • Customer satisfaction and retention
  • On-time delivery support
  • Responsiveness and SLA adherence
  • Order accuracy and execution quality
  • Escalation resolution effectiveness
  • Cross-functional collaboration and execution consistency

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