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How much do advocate aurora call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for advocate aurora call center in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is an Advocate Aurora Call Center representative?

An Advocate Aurora Call Center job involves assisting patients, caregivers, and healthcare providers by answering inquiries, scheduling appointments, and providing support regarding medical services. Employees handle inbound and outbound calls, ensuring a positive patient experience through clear communication and problem-solving. The role requires strong customer service skills, knowledge of healthcare procedures, and the ability to use call center software efficiently.

What does an Advocate Aurora Call Center representative do?

A typical day involves handling a high volume of inbound and outbound calls from patients, scheduling appointments, providing information on services, and addressing patient inquiries or concerns. You’ll use digital tools like call management systems and electronic health records to log communications and update patient information accurately. The environment is fast-paced, and representatives often collaborate with clinical and administrative teams to resolve complex issues. Consistent communication, efficiency, and genuine empathy are crucial to delivering excellent service and maintaining patient satisfaction.

What are the key skills and qualifications needed to thrive in the Advocate Aurora Call Center position?

To thrive as an Advocate Aurora Call Center representative, you need strong customer service abilities, excellent verbal communication skills, and high attention to detail, typically with a high school diploma or equivalent. Familiarity with call center software, electronic health record (EHR) systems, and multi-line phone systems is often required. Patience, problem-solving capabilities, and the ability to remain composed under pressure help set top performers apart. These skills ensure efficient, compassionate support for patients and staff while maintaining high standards of service in a healthcare environment.

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Advocate Aurora Call Center jobs near you
Infographic showing various Advocate Aurora Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $45,058 per year, or $21.7 per hour.

Remote Licensed Mental Health Counselor at Advocate Aurora Medical Center

Advocate Aurora Medical Center

Santa Clarita, CA • On-site

Full-time

Posted yesterday

New

Job description

Position Overview

Advocate Aurora Medical Center is seeking a dedicated and compassionate Licensed Mental Health Counselor for a full-time remote position in Santa Clarita, California. In this vital role, you will provide personalized therapeutic services to individuals navigating mental health challenges, empowering them to achieve their fullest potential.

About the Organization

At Advocate Aurora Medical Center, we are committed to delivering high-quality mental health care in a supportive environment. Our community health clinic serves a diverse population, emphasizing a holistic approach to wellness. Our team of licensed therapists practices evidence-based methodologies to ensure that clients receive the most effective and empathetic treatment possible.

Work Environment

You will work in a fully remote setting that promotes flexibility and work-life balance, allowing you to manage your schedule and client load effectively. Advocate Aurora Medical Center fosters a collaborative workplace culture where mental health professionals can thrive. Our team is passionate about mental wellness, and we encourage ongoing professional development and open communication among our staff.

Key Responsibilities
  • Conduct thorough assessments and evaluations of clients' mental health to identify their needs accurately and develop effective, individualized treatment plans.
  • Provide one-on-one therapy sessions utilizing various therapeutic modalities, including cognitive behavioral therapy, psychodynamic therapy, and others tailored to the clients’ unique situations.
  • Collaborate with clients to set realistic therapeutic goals, continually monitoring their progress and adjusting treatment plans as necessary for optimal outcomes.
  • Facilitate teletherapy sessions for clients who prefer virtual meetings or experience disabilities that limit in-person visits, ensuring continuous access to care.
  • Maintain meticulous and timely clinical documentation following ethical and regulatory standards, contributing to the organization's commitment to high-quality services.
  • Engage thoroughly in professional development opportunities, including workshops, seminars, and trainings, to remain abreast of emerging practices and enhance clinical competencies.
Patient Population / Client Focus

As a Licensed Mental Health Counselor, you will work with a diverse clientele, including adults and youth facing a range of mental health issues such as anxiety, depression, trauma, and relationship challenges. Your role is pivotal in helping individuals find coping strategies and healing in a safe and supportive environment.

Qualifications
  • A Master’s or Doctorate degree in a relevant field is a requirement.
  • Must possess active and unrestricted licensure as either a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Clinical Social Worker (LCSW) in California.
  • A minimum of two years of relevant counseling experience, preferably in a clinical setting.
  • A solid foundation in legal and ethical standards in mental health practice is essential.
  • Demonstrated ability to work collaboratively within a multidisciplinary team.
Preferred Experience
  • Specialization in areas such as family therapy, couples therapy, trauma-informed care, or substance misuse treatment is highly preferred and would be an asset in this role.
Compensation and Benefits
  • The annual salary range for this role is USD 80,000 – 104,000, commensurate with experience and the number of clients served.
  • Flexible work schedules tailored to your needs to promote a healthy work-life balance.
  • Comprehensive malpractice and life insurance coverage for peace of mind while you focus on client care.
  • Access to a myriad of professional development resources to foster career growth.
  • The ability to work with various populations, enriching your professional experience and expertise.
Career Growth Opportunities

This position offers significant opportunities for advancement within Advocate Aurora Medical Center. You can take on leadership roles or specialize further in particular therapeutic approaches, expanding both your professional scope and impact in the mental health field.

Why Join Our Team

Joining Advocate Aurora Medical Center means being part of a dedicated team that values mental health and strives to make a difference in the lives of individuals and families. You will be supported in your professional journey with ongoing training opportunities, peer collaboration, and a dynamic work environment that emphasizes patient-focused care.

Application Information

If you are ready to take the next step in your mental health counseling career, please submit your CV and cover letter today. We are looking forward to welcoming you to our compassionate team at Advocate Aurora Medical Center.

Apply