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Advocacy Jobs in Springfield, IL (NOW HIRING)

Carrington

Customer Advocate Specialist

Springfield, IL · On-site

$22 - $26/hr

Create, maintain, file, and retrieve Customer Advocacy Department files. * Maintain and update customer complaint file tracking system. * Retrieve scanned documents from the department's document ...

Horace Mann

Life & Retirement Advocate I

Springfield, IL · Hybrid

$18.80 - $25.43/hr

Horace Mann is seeking a motivated and detail-oriented Life & Retirement Advocate I to join our Life & Retirement Operations team. This is an excellent opportunity for someone interested in building ...

Horace Mann

Life & Retirement Advocate I

Springfield, IL · On-site

$18.80 - $25.43/hr

Horace Mann is seeking a motivated and detail-oriented Life & Retirement Advocate I to join our Life & Retirement Operations team. This is an excellent opportunity for someone interested in building ...

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All JobsAdvocacy JobsAdvocacy Jobs in Springfield, IL

Advocacy information

See Springfield, IL salary details

$32.2K

$60.1K

$84.7K

How much do advocacy jobs pay per year?

As of Aug 22, 2026, the average yearly pay for advocacy in Springfield, IL is $60,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $68,400.00 per year, depending on experience, location, and employer.

What is advocacy?

Advocacy jobs involve representing and supporting individuals, groups, or causes to influence public policy, raise awareness, and promote change. Professionals in advocacy roles work for non-profits, government agencies, or private organizations and may focus on issues such as human rights, environmental protection, healthcare, or education. Their responsibilities can include lobbying lawmakers, organizing campaigns, engaging with the community, and providing direct support to those in need. Advocacy jobs require excellent communication, research, and organizational skills, as well as a passion for the cause they represent.

What are the key skills and qualifications needed to thrive as an advocate?

To thrive as an Advocate, you need a solid understanding of relevant laws, strong research abilities, and at least a bachelor's degree in law, political science, or a related field. Familiarity with legal research databases, case management systems, and sometimes bar certification is often required. Exceptional communication, negotiation, and empathy are critical soft skills that enable effective representation and relationship building. These competencies ensure advocates can effectively champion their clients’ interests, achieve positive outcomes, and uphold ethical standards.

How does an advocate typically collaborate with other departments or external partners to achieve organizational goals?

Advocacy professionals often work closely with departments such as communications, policy, and legal teams to align messaging and strategies. They may also coordinate with external stakeholders like community organizations, government agencies, and coalitions to amplify their initiatives and ensure a unified approach. Regular meetings, joint campaigns, and shared resources are common practices, making strong interpersonal and project management skills essential for success in this collaborative environment.

What is the difference between Advocacy vs Community Organizer?

AspectAdvocacyCommunity Organizer
CredentialsOften requires knowledge of policy, communication skills, and sometimes a degree in social sciences or related fieldsTypically requires strong interpersonal skills, community engagement experience, and sometimes relevant certifications
Work EnvironmentOffice-based, policy-focused, often involves research and lobbyingField-based, community-focused, involves direct outreach and organizing events
Employer & IndustryNonprofits, government agencies, advocacy groupsNonprofits, grassroots organizations, social justice groups

While both roles aim to promote social change, Advocacy professionals focus on influencing policy and decision-makers through research and lobbying, whereas Community Organizers work directly within communities to mobilize residents and facilitate grassroots efforts. Both roles are vital in social advocacy but differ in their methods and work settings.

Do you get paid for being an advocate?

Advocacy jobs can be paid or volunteer positions depending on the organization and role. Paid advocacy roles typically offer a salary or stipend, especially in government, non-profit, or legal settings, while volunteer advocacy involves unpaid work. Compensation often depends on experience, qualifications, and the specific advocacy environment.

How to become an advocate as a job?

To become an advocate, individuals typically need a strong understanding of the cause they support, relevant communication and persuasion skills, and often a background in law, social work, or public policy. Gaining experience through volunteering, internships, or entry-level positions can help build credibility, and some roles may require certifications or specialized training depending on the advocacy area.

What are the most commonly searched types of Advocacy jobs in Springfield, IL?

The most popular types of Advocacy jobs in Springfield, IL are:

What are popular job titles related to Advocacy jobs in Springfield, IL?

For Advocacy jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Advocacy jobs in Springfield, IL look for?

The top searched job categories for Advocacy jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Advocacy jobs?

Cities near Springfield, IL with the most Advocacy job openings:

Advocacy jobs near you
Infographic showing various Advocacy job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 77% Physical, 3% Hybrid, and 20% Remote job distribution, with an average salary of $60,088 per year, or $28.9 per hour.

Call Center Advocate

Dick Van Dyke Appliance World

Springfield, IL • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Savings bank
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts

Now Hiring: Call Center Advocate (On‑Site Position)
This is NOT a remote position
Call Center Advocate Schedule
·         Monday–Friday: 8:00 AM – 5:00 PM (Meal Break 1hr)
·         Every other Saturday: 8:00 AM – 4:00 PM (Meal Break 30 min)
·         Closed Sundays
Call Center Advocate Job Type: Full-Time
 Call Center Advocate Pay Structure: $18.00–$19.00 per hour (based on experience)
Call Center Advocate Position Overview
We are seeking a customer-oriented Call Center Advocate to join our team. This on-site role serves as a key liaison between our company and our customers by providing product and service information, resolving issues efficiently, and delivering exceptional customer experience.
The ideal candidate is patient, empathetic, and an excellent communicator who enjoys talking with people. Call Center Advocates are confident problem-solvers who can think critically without taking issues personally, investigate concerns thoroughly, and advocate for customers when needed.
Even with limited experience, we will train the right person!
Call Center Advocate Key Responsibilities
·         Manage a high volume of incoming calls
·         Build strong trusting relationships with customer accounts through open and interactive communication
·         Provide accurate and complete information using appropriate tools and resources
·         Handle customer complaints, identify solutions, and follow up to ensure resolution
·         Accurately document customer interactions, update accounts, and maintain records
·         Follow all communication procedures, guidelines, and company policies
Call Center Advocate Required Skills & Qualifications
·         Strong phone etiquette and active listening skills
·         Customer-focused mindset with the ability to adapt to different personalities
·         Excellent verbal and written communication skills
·         Ability to multi-task, prioritize, and manage time effectively
·         Basic computer skills
·         Accurate data entry skills
·         High school diploma or equivalent
·         Valid driver’s license
 
Call Center Advocate Benefits Available At 90 Days
·         401(k) with profit sharing
·         One week of paid time off
·         One paid personal day every 90 days (up to four per year)
·         Health insurance
·         Dental insurance
·         Vision insurance
·         Free life insurance
·         Flex Spending Account or (FSA)/ Health savings account (HSA)
·         90-day performance evaluation with opportunity for a pay increase