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Advising Assistant information

What are some common challenges Advising Assistants face when supporting students, and how can they be addressed?

Advising Assistants often encounter challenges such as managing high volumes of student inquiries, addressing diverse needs, and navigating complex academic policies. To address these, strong organizational skills, effective communication, and familiarity with institutional resources are essential. Collaborating closely with academic advisors and utilizing student information systems can help streamline support and ensure students receive timely, accurate guidance. Building rapport with students and staying up-to-date with university procedures also enhances the support provided.

What are the key skills and qualifications needed to thrive as an Advising Assistant, and why are they important?

To thrive as an Advising Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often with a relevant associate's degree or equivalent experience. Familiarity with student information systems (such as Banner or PeopleSoft), scheduling software, and office productivity tools is typically required. Excellent interpersonal communication, problem-solving abilities, and a service-oriented mindset help you build rapport with students and colleagues. These skills ensure efficient support for academic advisors and students, contributing to effective advising processes and student success.

What is the difference between Advising Assistant vs Academic Advisor?

AspectAdvising AssistantAcademic Advisor
Required CredentialsHigh school diploma or associate degree; some roles may require relevant experienceBachelor’s degree often in education, counseling, or related field; certifications may be preferred
Work EnvironmentEducational institutions, student support offices, administrative settingsColleges, universities, academic departments, student services
Employer & Industry UsageUsed in educational settings to support advising teamsPrimary role in guiding students academically and career-wise
Common Search & Comparison IntentUnderstanding entry-level advising support rolesProviding academic guidance and planning for students

Advising Assistants typically support academic advisors by handling administrative tasks and initial student inquiries. Academic Advisors have a more direct role in guiding students through course selection, degree planning, and academic progress. While both roles work within educational institutions, Academic Advisors usually require higher education credentials and have more responsibility in student success.

What are Advising Assistants?

Advising Assistants are support professionals who help students navigate academic requirements, course selection, and university policies. They often serve as the first point of contact in advising offices, providing information, scheduling appointments, and referring students to academic advisors or campus resources. Their role is essential in guiding students through administrative processes and helping them access the academic support they need to succeed.
Advising Assistant jobs near you
Experienced Automotive Service Advisor / Assistant Service Manager - Newark Nissan

Experienced Automotive Service Advisor / Assistant Service Manager - Newark Nissan

HERTRICH Family of Automobile Dealerships

Newark, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Hertrich rating

6.5

Company rating: 6.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

81st of 142 rated car dealerships

Job description

Experienced Automotive Service Advisor / Assistant Service Manager Full-Time | Hertrich Family of Automobile Dealerships
Step Into a leading role in Automotive Service. Grow With One of the Region's Best.
The Hertrich Family of Automobile Dealerships is looking for an experienced, customer-driven Automotive Service Advisor / Assistant Service Manager ready to take the next step in their automotive service career.
If you thrive in a fast-paced environment, value high standards, and want long-term growth with a respected dealership group, this is your opportunity.
Why Hertrich?
  • Family-owned and operated for over 60 years
  • 24 dealerships | 18 automotive brands and 15 Collision Centers across 4 states
  • Industry leader with proven stability and growth
  • Strong community involvement supporting 90+ local organizations
  • Entrepreneurial culture focused on performance and excellence
  • Clear pathways into growth, success and career advancement

What We Offer:
  • Competitive salary with performance opportunity
  • Medical, Dental, Vision & Life Insurance
  • Short- and Long-Term Disability coverage
  • Paid vacation, holidays, and personal/sick days
  • 401(k) with employer match
  • Employee vehicle purchase discounts

What You'll Do:
  • Deliver a professional, high-quality service experience from check-in to completion
  • Greet service customers and manage inbound service calls
  • Schedule appointments and communicate service timelines
  • Present repair and maintenance estimates clearly and confidently
  • Coordinate repair orders with Technicians and monitor workflow
  • Recommend additional services when appropriate
  • Support daily service operations and administrative processes (training provided to prepare you for Service Management)
  • Help maintain parts inventory and enforce service policies
  • Perform additional responsibilities as needed

What We're Looking For:
  • 2-3 years' experience as an Automotive Service Advisor / Service Writer OR 1+ year as an Assistant Service Manager
  • Proven customer service and sales/up-selling skills
  • Strong communication, organization, and follow-through
  • Comfortable with computers and dealership service systems
  • High School Diploma or GED required
  • Valid driver's license with a clean or near-clean driving record
  • Flexible availability, including evenings and Saturdays

Build Your Future with Hertrich
At Hertrich, we don't just fill positions-we develop leaders. If you're ready to grow, lead, and make an impact with a company that values excellence, we want to hear from you.
Apply today and take the next step in your service career.
Hertrich Family of Automobile Dealerships is an Equal Opportunity Employer and a drug-free workplace. We are committed to an inclusive environment where all team members can succeed

Apply