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Advanced Medical Support Assistant Jobs in Tennessee

STG International

Medical Support Assistant

Savannah, TN

$31K - $40K/yr

THIS IS FOR A FUTURE OPENING Medical Support Assistant STGi is currently seeking a Medical Support Assistant to provide services at our Community Based Outpatient Clinic . The general duty of the ...

STG International

Medical Support Assistant

Savannah, TN · On-site

$31K - $40K/yr

The general duty of the Medical Support Assistant is to provide clerical and administrative support for the Community Based Outpatient Clinic (CBOC). Responsibilities would include: ESSENTIAL ...

STG International

Medical Support Assistant

Dyersburg, TN

$33K - $43K/yr

THIS IS FOR A FUTURE OPENING Medical Support Assistant STGi is seeking qualified candidates for this position in connection with an active Request for Proposals (RFP). Hiring for this role is ...

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Advanced Medical Support Assistant information

See Tennessee salary details

$26.3K

$41.5K

$55.8K

How much do advanced medical support assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for advanced medical support assistant in Tennessee is $41,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What is an advanced medical support assistant?

Advanced Medical Support Assistants (AMSAs) are healthcare professionals who provide administrative support in medical settings, particularly within the Veterans Health Administration and similar organizations. They are responsible for scheduling appointments, managing patient records, handling phone calls, and assisting both patients and medical staff with administrative processes. AMSAs play a crucial role in ensuring the smooth operation of healthcare services by coordinating communication and maintaining accurate patient data. Their work helps improve patient care by streamlining administrative tasks and enhancing the efficiency of healthcare teams.

How does an advanced medical support assistant typically interact with clinical staff and patients throughout the day?

As an Advanced Medical Support Assistant (AMSA), you serve as a crucial link between patients and clinical staff. Your day frequently involves coordinating appointments, managing patient flow, and relaying important information to both providers and patients. AMSAs often collaborate closely with nurses, physicians, and other administrative staff to ensure efficient clinic operations and positive patient experiences. This role requires strong communication skills and the ability to multitask in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as an advanced medical support assistant, and why are they important?

To thrive as an Advanced Medical Support Assistant, you need strong organizational skills, knowledge of medical terminology, and experience with healthcare administration, often supported by prior clerical or medical office experience. Familiarity with electronic health record (EHR) systems such as VistA or CPRS, appointment scheduling software, and compliance protocols is typically required. Excellent communication, customer service, and multitasking abilities help you effectively interact with patients and coordinate with clinical staff. These skills are critical for ensuring efficient patient flow, accurate record-keeping, and high-quality patient service within healthcare facilities.

What are popular job titles related to Advanced Medical Support Assistant jobs in Tennessee?

For Advanced Medical Support Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Advanced Medical Support Assistant jobs in Tennessee look for?

The top searched job categories for Advanced Medical Support Assistant jobs in Tennessee are:

Advanced Medical Support Assistant jobs near you
Infographic showing various Advanced Medical Support Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,525 per year, or $20 per hour.

Advanced Medical Support Assistant

SD Department of Veterans Affairs

Nashville, TN

$50K/yr

Full-time

Posted 5 days ago

Job description

Advanced Medical Support Assistants (AMSA) assigned to transplant section of the Specialty Medicine Service at grade GS-6. The AMSA are responsible for performing a variety of administrative and clerical duties while is the liaison between the nursing staff, social workers, clinics/labs/operating room, and physicians in their assigned area. The AMSA corresponds with both internal and external customers. and customersQualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
BASIC REQUIREMENTS. To qualify for appointment to this position, all applicants must possess the following:
  1. Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. 7407(a).
  2. Experience. None.
  3. Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  4. Licensure/Certification/Registration. None.
  5. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
  6. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
  7. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: GS-06, Medical Support Assistant (Advanced).
In addition to the basic requirements, you must meet the following grade requirements. You must have one year of experience equivalent to the GS-05 level. Examples of specialized experience include; but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status.
AND
Candidates must demonstrate Knowledge, Skills, and Abilities below:
  1. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  2. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  3. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
  4. Advanced knowledge of the technical health care process. Including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals as it relates to access to care.
  5. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care. Administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Preferred Experience: 1 year administrative experience
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is a GS-6.
Physical Requirements: Typically, the Advanced Medical Support Assistant must be able to operate a computer terminal and be able to manage multiple activities at one time. Work is generally sedentary; however, there may be some walking, standing, bending, and carrying of light items. Work Environment: The work may be stressful due to the accelerated pace for several hours at a time during peak clinic hours or on days that have a large volume of clinic activity.Education:Note: There is no substitution of education for experience at this grade level.Employment Type: OTHER

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