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Adult Protective Service Case Manager Jobs in Riverside, IL

Solutions for Care

APS CASEWORKER

North Riverside, IL · On-site

$42K - $45K/yr

Adult Protective Services Case Worker Department/Program: Adult Protective Services Program (APS ... Strong organizational and time management skills. * Adaptability to changing work conditions, which ...

Solutions for Care

APS CASEWORKER

North Riverside, IL · On-site

$42K - $45K/yr

Adult Protective Services Case Worker Department/Program: Adult Protective Services Program (APS ... Strong organizational and time management skills. * Adaptability to changing work conditions, which ...

Thresholds

Case Manager - Young Adult Program

Chicago, IL · On-site

$26.10 - $28.85/hr

The case manager facilitates services - like school, medical providers, family visits, etc. - and ... Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants ...

Thresholds

Case Manager - Young Adult Program

Chicago, IL · On-site

$54K - $60K/yr

The case manager facilitates services - like school, medical providers, family visits, etc. - and also assists in skill building through coaching and one-on-one work with young adults ages 16-21.

County of DuPage

Case Manager

Wheaton, IL

$58K - $60K/yr

Case Managers provide comprehensive case management and/or service coordination in a variety of areas. The current Case Manager opening is in the following programs/assignment area: Community Care ...

County of DuPage, CO

Case Manager

Wheaton, IL · On-site

$58K - $60K/yr

Community Services Department Opening Date: 07/24/2026 Hours: Monday-Friday 8:00 a.m.- 4:30 p.m ... Case Managers provide comprehensive case management and/or service coordination in a variety of ...

La Casa Norte

Case Manager

Chicago, IL · On-site

$41K - $44K/yr

We provide access to stable housing and deliver comprehensive services that act as a catalyst to ... protected status. Reasonable accommodations will be provided as required by law.

HAYMARKET CENTER

Case Manager

Chicago, IL · On-site

$17.05 - $23/hr

Haymarket Center is the largest not-for-profit community-based adult detoxification, residential ... Provide case management, referral, and referent contact services to patients and documents same in ...

Haymarket Center

Case Manager

Chicago, IL · On-site

$17.05 - $23/hr

Haymarket Center is the largest not-for-profit community-based adult detoxification, residential ... Provide case management, referral, and referent contact services to patients and documents same in ...

HAYMARKET CENTER

Case Manager

Chicago, IL · On-site

$17.05 - $23/hr

Haymarket Center is the largest not-for-profit community-based adult detoxification, residential ... Provide case management, referral, and referent contact services to patients and documents same in ...

McDermott Center

Case Manager

Chicago, IL · On-site

$17 - $23/hr

Haymarket Center is the largest not-for-profit community-based adult detoxification, residential ... Provide case management, referral, and referent contact services to patients and documents same in ...

The Salvation Army

Case Manager

Chicago, IL · On-site

$17.05 - $20.40/hr

Social Service Manager FLSA CATEGORY : Non-Exempt STATUS TYPE : RFT PAY GRADE : 202 PAY RANGE : $17 ... Conduct a federal and/or state and local background check adult clients who enter the program.

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Adult Protective Service Case Manager information

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How much do adult protective service case manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for adult protective service case manager in Riverside, IL is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $27.07 per hour, depending on experience, location, and employer.

What is an adult protective service case manager?

Adult Protective Service (APS) Case Managers are professionals who investigate reports of abuse, neglect, or exploitation of vulnerable adults, typically seniors or adults with disabilities. They assess clients' needs, develop service plans, and coordinate resources to ensure their safety and well-being. APS Case Managers often work closely with law enforcement, healthcare providers, and community organizations to protect at-risk adults and help them maintain as much independence as possible.

What are the key skills and qualifications needed to thrive as an adult protective service case manager?

To thrive as an Adult Protective Service Case Manager, you need a background in social work or human services, typically with a relevant degree and knowledge of adult protective laws and protocols. Familiarity with case management software, state reporting systems, and documentation standards is essential. Strong interpersonal skills, cultural sensitivity, and crisis intervention abilities help build trust and effectively support vulnerable adults. These skills and qualities are crucial for ensuring client safety, navigating complex cases, and coordinating services with community partners.

What are some common challenges faced by adult protective service case managers in their daily work?

Adult Protective Service (APS) Case Managers often encounter complex situations involving vulnerable adults who may be experiencing abuse, neglect, or exploitation. A common challenge is balancing a high caseload while ensuring each client receives thorough assessments and timely interventions. Case Managers must also navigate sensitive family dynamics, coordinate with law enforcement or healthcare professionals, and manage emotional stress due to the sensitive nature of the cases. Strong communication, organizational skills, and emotional resilience are essential for success in this role.

Intern Adult Protective Services Program

Chicago, IL • On-site

Metropolitan Family services
Individual, Family and Community Social Assistance • 501 - 1,000 employees
Learn more about Metropolitan Family servicesexternal

$15.50 - $20/hr

Part-time

Re-posted 23 days ago

Job description

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.
Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company's bottom line? Then we'd love to hear from you!
We are looking for a part-time Internto join our Midway Adult Protective Services team! This position is open for the Fall 2026 semester.
ESSENTIAL JOB FUNCTIONS:
1. Intake Responsibility Intern (Bachelor's)
  • Provide client-centered, welcoming, responsive, and helpful intake and referral services to individuals and families that result in being connected to appropriate services and/or resources.
  • Effectively gather and process pertinent information to provide referrals for services and resources the person may be eligible for work with community resources to expand needed external referrals.
  • Effectively triage and de-escalate persons in crisis who are seeking services and/or resources.
  • Effectively work with diverse staff and service population.
  • File reports for abuse, neglect, exploitation, abandonment, and/or self-neglect.
  • Other duties as assigned.

2. Case Management Intern (Master's)
  • Learns and supports with a comprehensive client assessment
  • Learns and supports with a written service plan with the client to meet client needs, specifying goals to be achieved and services to be pursued.
  • Learns and supports with advocacy, case management, and supportive counseling to individuals, families, and groups in coping with environmental and interpersonal relationship issues.
  • Learns to use expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
  • Works within contract, grant, and program requirements, including meeting timelines and reporting requirements.
  • Collaborates and participates with other program staff in the planning and implementation of service plans.
  • Learns to identify system issues and reports them to Program Director as appropriate. May work with community groups and may carry a special community assignment.
  • Takes increasing responsibility for their own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
  • Up to 10% of other duties as assigned by the supervisor
  • Works effectively with diverse staff and service populations.
  • Develops the knowledge and skills needed to address the complexities of ANE and collaborate with community resources to reduce risk.
  • Works with supervisors, other staff members, support staff and/or students to meet the day-to-day needs and goals of the program.
  • Assists in emergency and crisis situations within the target population, which may include appropriate use of financial assistance and engagement of first responders.
  • Covers the APS Intake Line and the APS Afterhours Line on a rotating basis, taking intakes, addressing inquiries, and providing referrals.
  • Provides community outreach activities to raise awareness of the APS program.

QUALIFICATIONS:
  • Currently enrolled in a Bachelor's or Master's level social work or related program (administrative, human services, psychology, etc.) at an accredited college or university is required.
  • Demonstrated ability to render adequate service to clients and to organize and manage jobs efficiently.
  • Requires mobility to work with a community-based caseload.
  • Ability to work effectively with diverse individuals and groups.

ADDITIONAL REQUIREMENTS:
  • Satisfactorily pass all relevant screening and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:
  • Personal vehicle not required. Ability to reach the Midway site is required.

PHYSICAL DEMANDS
  • While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel, and crouch. The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal. The intern may occasionally lift and/or move up to 25 pounds.

MORE ABOUT US:
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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