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How much do adult case manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for adult case manager in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is an adult case manager?

Adult case managers are professionals who help adults access and coordinate various social, medical, and community services. They assess clients' needs, develop individualized care plans, and connect clients with resources such as housing, mental health services, employment support, and healthcare. Their goal is to support clients in achieving greater independence and improving their overall quality of life. Case managers often work in healthcare settings, social service agencies, or community organizations.

What are the key skills and qualifications needed to thrive as an adult case manager?

To thrive as an Adult Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records (EHRs), and community resource databases is typically required. Strong interpersonal communication, active listening, and organizational skills are vital for building trust and managing complex caseloads. These skills and qualifications are crucial for effectively connecting clients to resources, advocating for their needs, and ensuring positive outcomes in their care.

What are some common challenges faced by adult case managers when coordinating care for clients with complex needs?

Adult Case Managers often work with clients who have multiple, intersecting needs—such as mental health concerns, substance abuse, and housing insecurity—which can make coordination challenging. Balancing the demands of large caseloads while ensuring each client receives individualized support requires strong organizational skills and resourcefulness. Additionally, navigating various community resources and collaborating with multidisciplinary teams calls for effective communication and problem-solving abilities. These challenges are also opportunities to grow professionally by developing resilience and deepening knowledge of available services.

What is the difference between Adult Case Manager vs Mental Health Case Manager?

AspectAdult Case ManagerMental Health Case Manager
CredentialsTypically requires a social work, counseling, or nursing licenseOften requires similar credentials, such as social work or counseling licensure
Work EnvironmentHospitals, community health agencies, social service organizationsMental health clinics, outpatient facilities, community mental health agencies
Employer & IndustryHealthcare, social services, government programsMental health services, behavioral health organizations
Search & Comparison FocusFocuses on adult populations with various health and social needsFocuses on mental health conditions and psychiatric support

While both roles involve coordinating care and supporting clients, Adult Case Managers primarily assist adults with diverse health and social needs, whereas Mental Health Case Managers specialize in mental health treatment and psychiatric support. The credentials, work environments, and industries overlap significantly, but their focus areas differ.

What cities are hiring for Adult Case Manager jobs?

Cities with the most Adult Case Manager job openings:

What states have the most Adult Case Manager jobs?

States with the most job openings for Adult Case Manager jobs include:

What are popular job titles related to Adult Case Manager jobs?

For Adult Case Manager jobs, the most frequently searched job titles are:

Adult Case Manager jobs near you
Infographic showing various Adult Case Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Adult Case Manager

Saint Albans, VT

NORTHWESTERN COUNSELING & SUPPORT SERVICES INC
501 - 1,000 employees
Learn more about NORTHWESTERN COUNSELING & SUPPORT SERVICES INCexternal

$22 - $24/hr

Full-time

Medical, Dental, Retirement

Re-posted 7 days ago

Job description

Northwestern Counseling & Support Services is seeking compassionate and dedicated individuals to join our greater Adult Services Case Management Team. These case management positions serve adults with various mental health diagnoses. We are seeking individuals who are person-centered and passionate about working in the mental health field. These positions serve individuals with varying high acuity needs who may intersect with criminal justice, legal, and substance use systems. These positions are essential in supporting individuals to gain stability, address unmet needs, and to lead independent and fulfilling lives within their communities.

Key Responsibilities:

  • Providing services across various community-based settings, focusing on symptom management, daily living activities, supportive counseling, social and interpersonal skills development, money management, and advocacy.
  • Ability to build rapport with individuals who may be resistant to treatment engagement.
  • Maintain a positive attitude, work well within a team, and stay organized to manage caseloads effectively.
  • Collaboration and care coordination with community resources and agencies, as well as with internal or external service providers. 
  • Develop and oversee treatment plans, service coordination, crisis intervention, and representative payee services.

Qualifications:

  • Reliable transportation with the capacity to transport clients.
  • Bachelor’s degree is preferred, but an associate degree in human services or relevant experience will be considered.
  • Experience in mental health case management is a plus, but we are willing to train the right candidate.

At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Bachelor’s Degree; or equivalent combination of related education, training and experience.

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