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Adt Jobs in Rochester, NY (NOW HIRING)

ADT

Inbound Monitoring Representative

West Henrietta, NY · On-site

$17/hr

As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will ...

ADT

Inbound Monitoring Representative

West Henrietta, NY · Hybrid

$17/hr

As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will ...

ADT

Installation Technician

Rochester, NY · On-site

$17.75 - $32.97/hr

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most ...

ADT

Smart Home Consultant

Rochester, NY · On-site

$105K/yr

Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT invests in you: Hourly Pay: $17.00 Earning Potential: With uncapped commissions, job-completion pay ...

ADT

Business Sales Representative

Rochester, NY · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems, we're helping protect what matters most. Whether it's a family home or a small business, our sales ...

ADT

Business Sales Representative

Rochester, NY · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems, we're helping protect what matters most. Whether it's a family home or a small business, our sales ...

Boot Barn

Sales Associate

Rochester, NY

$13.50 - $18.50/hr

Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates. * Be informed and understand ...

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All JobsAdt JobsAdt Jobs in Rochester, NY

Adt information

See Rochester, NY salary details

$77.2K

$98.9K

$117.7K

How much do adt jobs pay per year?

As of Jun 17, 2026, the average yearly pay for adt in Rochester, NY is $98,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,800.00 and $110,000.00 per year, depending on experience, location, and employer.

What are the most common challenges faced by Adt (Assistant Directors) in coordinating between various departments during a production?

Assistant Directors often face the challenge of balancing the needs and schedules of multiple departments, such as camera, lighting, sound, and talent. Coordinating logistics efficiently while keeping the production on schedule requires strong communication skills and adaptability, especially when unexpected changes arise. ADs must proactively address conflicts, manage time constraints, and ensure that everyone is aligned with the director's vision. Successful ADs build strong relationships across the crew, anticipate bottlenecks, and maintain a calm, solutions-oriented approach to keep the production running smoothly.

Is working for ADT a good job?

Working as an ADT security technician or installer involves installing and maintaining security systems, often requiring technical skills and customer service abilities. The job can offer steady employment, training opportunities, and benefits, but may also involve physical work, irregular hours, and on-call responsibilities.

What skills are needed for ADT jobs?

ADT jobs, such as security technicians or installers, require technical skills in electronics, wiring, and security systems. Strong problem-solving abilities, attention to detail, and good communication skills are also important, along with the ability to work independently and follow safety protocols. Certifications in security systems or electronics can be beneficial.

How much is an ADT salary?

An ADT security technician or installer typically earns between $30,000 and $50,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher salaries. Compensation often includes benefits and opportunities for overtime.

Does ADT offer work from home jobs?

ADT offers some remote work opportunities, particularly in customer service, sales, and monitoring roles. These positions often require the use of company-provided equipment and secure internet connections, and may involve flexible schedules. Availability of remote jobs can vary based on the role and location.

What are the key skills and qualifications needed to thrive as an ADT (Admission, Discharge, and Transfer) Coordinator, and why are they important?

To thrive as an ADT Coordinator, you need strong organizational skills, attention to detail, and familiarity with hospital admission, discharge, and transfer procedures, often supported by a healthcare administration background. Proficiency with hospital information systems (HIS), electronic health records (EHRs), and patient management software is typically required. Excellent communication, problem-solving, and teamwork abilities are crucial soft skills for coordinating patient flow and collaborating with clinical staff. These skills ensure accurate patient data management, efficient workflow, and high-quality patient care within the healthcare facility.

What is the difference between Adt vs Security Technician?

AspectAdtSecurity Technician
CredentialsTypically requires security industry certifications, state licensing, and background checksRequires security system training, certifications, and sometimes state licensing
Work EnvironmentOffice-based planning, installation sites, customer serviceOn-site installation, maintenance, and troubleshooting at client locations
Industry UsageUsed by security companies like Adt for sales, installation, and monitoringCommonly employed by security companies for installing and servicing security systems

Adt and Security Technician roles overlap in credentials, work environment, and industry usage. While Adt refers to the company or brand, Security Technicians are the professionals who install and maintain security systems for companies like Adt. Understanding these differences helps clarify job expectations and career paths in the security industry.

What are ADTs (Alarm Dispatch Technicians)?

ADTs, or Alarm Dispatch Technicians, are professionals who monitor, install, and maintain security alarm systems for homes and businesses. They are responsible for responding to alarm signals, troubleshooting issues, and ensuring that the systems function correctly to keep properties safe. ADTs may also provide customer support, conduct routine maintenance, and work with emergency services when an alarm is triggered. Their role is crucial in helping to prevent unauthorized access, theft, and emergencies by ensuring reliable security system performance.
What are the most commonly searched types of Adt jobs in Rochester, NY? The most popular types of Adt jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Adt jobs? Cities near Rochester, NY with the most Adt job openings:
Adt jobs near you
Inbound Monitoring Representative

Inbound Monitoring Representative

ADT

West Henrietta, NY • On-site

$17/hr

Full-time

Medical, Life, Retirement, PTO

Posted 9 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

33rd of 102 rated security

Job description

Job Description
As our customers' first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs - and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them.
This role requires onsite work from our office located at: 285 Thruway Park Dr, West Henrietta, NY 14586
Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager.
A day in the life of a Customer Service Inbound Monitoring Representative can look like:
  • Receiving inbound calls related to recent alarm events.
  • Providing basic technical support and troubleshooting devices across ADT systems.
  • Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
  • Relaying important information about their life-safety system and services, updating customer accounts and responding to inquiries about alarm activity.
  • Paying attention to detail while documenting alarm handling procedures within the alarm screens.
  • Helping customers understand the ADT noble purpose and providing customer lifestyle solutions.
  • Coaching, team meetings or 1:1 development time to grow and develop your career at ADT.

What's in it for you?
  • You play an important role in saving lives for a living
  • Paid Training.
  • Once approved for hybrid work, ADT requires:
    • Designated place to work from home.
    • High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC.
    • At least 25mbps to of internet to download and 15mbps to upload.
  • ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more.
  • ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts.
  • Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you.

We're looking for someone with results they are proud of like:
  • High school diploma or equivalent required.
  • Minimum of one (1) year of customer service experience required.
  • Technical aptitude, problem solving skills and ability to prioritize multiple items at once.
  • Ability to be licensed in multiple states

Pay and Benefits Disclosure:
  • You will receive an hourly pay rate of $17.00 effective on your start date and incremental increases every 30 days until the rate of $20.00 is reached. You will receive an additional $1 per hour for being an onsite or hybrid employee.
  • We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

The anticipated end date for application submission is 7/06/2026. The role is scheduled to start 8/03/2026.
About the Team
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.

What ADT employees say

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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