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Adt Tech Jobs in Tennessee (NOW HIRING)

ADT

Installation Technician

Chattanooga, TN · On-site

$17.75 - $23.50/hr

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one ... Our continuous innovation, advanced technology and strategic partnerships deliver products and ...

ADT

Sales Representative

Bartlett, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Sales Representative

Nashville, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Sales Representative

Knoxville, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Residential Sales Representative

Knoxville, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Residential Sales Representative

Nashville, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Residential Sales Representative

Bartlett, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Smart Home Consultant

Bartlett, TN · On-site

$105K/yr

Continuous learner who adapts to new tools and technologies. * Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT invests in you: Hourly Pay: $17 Earning ...

ADT

Smart Home Consultant

Nashville, TN · On-site

$105K/yr

Continuous learner who adapts to new tools and technologies. * Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT invests in you: Hourly Pay: $17 Earning ...

ADT

Low Voltage Technician

Knoxville, TN · On-site

$18.50 - $25.25/hr

... tech-savvy, detail-oriented professionals who enjoy working independently, solving problems, and ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT

Low Voltage Technician

Knoxville, TN · On-site

$18.50 - $25.25/hr

... tech-savvy, detail-oriented professionals who enjoy working independently, solving problems, and ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT

Residential Sales Representative

Chattanooga, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

ADT

Low Voltage Technician

Nashville, TN · On-site

$20 - $27.25/hr

... tech-savvy, detail-oriented professionals who enjoy working independently, solving problems, and ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT

Business Sales Representative

Bartlett, TN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

New

ADT Security Services

Sales Representative

Bartlett, TN

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales ...

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Adt Tech information

What are some typical challenges faced by an ADT Tech and how can they be overcome?

ADT Techs often work in the field installing and servicing security systems, which can present challenges such as troubleshooting complex technical issues, adapting to different customer environments, and managing time effectively between appointments. Staying up-to-date with the latest security technology and maintaining strong communication with both customers and team members are key strategies for overcoming these challenges. Additionally, successful ADT Techs are proactive in seeking training opportunities and using company resources to resolve problems efficiently and ensure customer satisfaction.

What is the difference between Adt Tech vs Security Technician?

AspectAdt TechSecurity Technician
CertificationsADT-specific training, general security certificationsSecurity industry certifications, such as NICET or manufacturer-specific training
Work EnvironmentResidential and commercial security system installation and serviceInstallation, maintenance, and repair of security systems in various settings
Employer & Industry UsagePrimarily employed by ADT or similar security companiesEmployed by multiple security firms or independently

While both roles involve installing and maintaining security systems, an Adt Tech typically works specifically for ADT, focusing on their products and protocols. A Security Technician may work for various companies and handle a broader range of security systems. The roles overlap in skills and certifications but differ mainly in employer and specific system knowledge.

What is an ADT Tech?

ADT Techs, or ADT Technicians, are professionals who install, maintain, and repair security systems for ADT, one of the largest providers of security and automation solutions. They work with devices like alarms, cameras, sensors, and smart home equipment to ensure customers' properties are protected. ADT Techs also educate customers on how to use their systems and may provide troubleshooting support. Their role requires technical skills, customer service abilities, and often fieldwork at clients’ homes or businesses.

What are the key skills and qualifications needed to thrive as an ADT Tech, and why are they important?

To thrive as an ADT Technician, you need a solid understanding of electronics, security systems installation, troubleshooting, and often a high school diploma or technical certification. Familiarity with ADT-specific security panels, wiring tools, diagnostic software, and sometimes relevant manufacturer certifications is typically required. Strong problem-solving abilities, customer service skills, and attention to detail help technicians excel in this role. These skills ensure the correct and safe installation and maintenance of security systems, leading to customer satisfaction and operational reliability.
What are popular job titles related to Adt Tech jobs in Tennessee? For Adt Tech jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Adt Tech jobs in Tennessee look for? The top searched job categories for Adt Tech jobs in Tennessee are:
What cities in Tennessee are hiring for Adt Tech jobs? Cities in Tennessee with the most Adt Tech job openings:
Adt Tech jobs near you
Infographic showing various Adt Tech job openings in Tennessee as of August 2026, with employment types broken down into 49% Full Time, and 51% Contract. Highlights an 100% In-person job distribution.

Customer Service Monitoring Representative

ADT

Knoxville, TN • On-site

$17/hr

Other

Medical, Life, Retirement, PTO

Re-posted 11 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 116 rated security

Job description


Why Choose ADT?
At ADT, it's more than a job, it's a noble purpose that defines us. We are the leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States. Every employee, from our executive leadership team to our support centers are united under one noble purpose, we help save lives for a living. We are everyday heroes. You are doing more than earning a paycheck, you're in an important role that makes an impact in the lives of our customers every single day. Join a company of individuals with passion, commitment, drive and ambition, using and developing our talents for good at work, home and our communities.
Major Responsibilities:
A Customer Service Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. This role is a pivotal part of our noble purpose to help save lives and is the first step in helping protect our customers when an alarm signal is received.
***This role requires onsite work from our office located at: 10620 Kemp Fain Ln, Knoxville, TN 37932***
Once you have completed your training and spent at least one full calendar month in production, you may be eligible for a hybrid schedule, which includes two days of remote work per week. Eligibility is based on meeting the training and performance goals established by your manager.
A day in the life of a Customer Service Monitoring Representative can look like:
  • You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
  • Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
  • Paying attention to detail while documenting alarm handling procedures within the alarm screens.
  • Completing alarm processing in accordance with departmental procedures.
  • Providing alarm reset instructions and basic troubleshooting to customers during outbound alarm calls and inbound alarm call backs.
  • Receiving inbound calls related to alarm call back inquires.
When you commit to us-we commit to you. Our employees receive a comprehensive, full benefits package that includes:
What's in it for you?
  • You play an important role in saving lives for a living.
  • ADT will provide all necessary equipment and resources to allow you to be successful in your roles, which includes paid on the job training.
  • Remote work option, following training and eligibility.
  • Once approved for hybrid work, ADT requires:
    • Designated place to work from home.
    • High speed internet. DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC.
    • At least 25mbps to of internet to download and 15mbps to upload
  • ADT provides great, highly competitive pay, paid time off, pet insurance, and other compensation perks (401k + matching, comprehensive medical benefits, etc.). We also offer tuition reimbursement for academic pursuits, adoption assistance, volunteer opportunities, childcare and eldercare resources, and much more.
  • ADT offers a shift-differential policy that provides employees with supplemental pay on top of their hourly rate during times of higher-than-average customer call volume and when working less-desirable shifts.
  • Pathway to promotion. ADT provides the opportunities and skills needed to learn and train so you can explore exciting opportunities across the ADT family that will continue to challenge and empower you.
We're looking for someone with results they are proud of like:
  • High school diploma or equivalent required
  • Minimum of six (6) months of customer service experience required
  • Ability to be licensed in multiple states
  • Technical aptitude, problem solving skills and ability to prioritize multiple items at once

Pay and Benefits Disclosure:
You will receive an hourly pay rate of $17.00 effective on your start date and incremental increases every 30 days until the rate of $19.00 is reached. You will receive an additional $1 per hour for being an onsite or hybrid employee. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 8/17/26. The role is scheduled to start 9/14/26.
About the Team
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.

What ADT employees say

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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