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Adoption Jobs in Iowa (NOW HIRING)

UiPath

Technical Account Manager - Healthcare

Denver, IA · On-site +1

$94K - $170K/yr

Build and deliver working POCs, agent prototypes, and automation accelerators directly within customer environments to fast-track agentic adoption. * Develop reusable POC templates, deployment ...

CSAA

Change Manager I - Remote

Nevada, IA · Remote

The Change Manager I are responsible for supporting and leading moderate to high-complexity IT change initiatives, ensuring successful adoption of new technologies and processes across the ...

Phospholutions

Key Account Manager

Sioux City, IA · On-site

Drive revenue growth through increased product adoption, market penetration, and account expansion. * Build trusted relationships with senior leaders, commercial decision-makers, procurement teams ...

Align Technology, Inc.

This role translates strategic pillars-adoption, digitalization, and scale-into actionable, customercentric programs that accelerate Invisalign and iTero growth, deepen adoption of the Align Digital ...

United Fire Group

Filing Analyst II

Cedar Rapids, IA

$60K - $78K/yr

Identify when an ISO, AAIS, NCCI or State Bureau adoption/non-adoption needs to be filed with the state, and prepare and submit the bureau adoption and non-adoption filings. * Participate in planning ...

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Showing results 21-40

All JobsAdoption JobsAdoption Jobs in Iowa

Adoption information

See Iowa salary details

$12

$20

$25

How much do adoption jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for adoption in Iowa is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.03 per hour, depending on experience, location, and employer.

What is the difference between Adoption vs Child Welfare Specialist?

AspectAdoptionChild Welfare Specialist
Required CredentialsSocial work degree, licensing, certification in adoptionSocial work degree, licensing, child welfare certification
Work EnvironmentAdoption agencies, private or public organizationsChild protective services, government agencies
Employer & IndustryNonprofits, government, private agenciesGovernment agencies, child protective services
Common Search & ComparisonPeople compare adoption roles with child welfare specialists due to overlapping responsibilities

While both adoption professionals and child welfare specialists work within the child services industry, adoption focuses on facilitating the legal and emotional process of placing children with families. Child welfare specialists primarily work to protect children, investigate abuse, and ensure safety. Understanding these differences helps individuals choose the right career path or service focus within the child services sector.

What are some common challenges faced by adoption caseworkers, and how can they effectively manage them?

Adoption caseworkers often encounter challenges such as balancing large caseloads, navigating complex family dynamics, and adhering to legal and ethical requirements. Managing these demands requires strong organizational skills, empathy, and effective communication with all parties involved, including birth parents, adoptive families, and legal professionals. Support from supervisors and colleagues, regular training, and self-care practices are crucial for maintaining resilience and providing the best outcomes for children and families.

What are the key skills and qualifications needed to thrive as an adoption specialist, and why are they important?

To thrive as an Adoption Specialist, you need a background in social work, psychology, or a related field, often supported by a relevant degree and licensure. Familiarity with case management software, legal documentation systems, and child welfare regulations is typically required. Strong interpersonal skills, empathy, and cultural sensitivity help build trust with families and navigate complex emotional situations. These abilities ensure ethical, effective placements and support the well-being of both children and adoptive families.

What is an adoption professional?

Adoption professionals are individuals or organizations that assist with the legal and emotional process of adopting a child. They include social workers, adoption agencies, attorneys, and counselors who help birth parents, adoptive parents, and children through every step of the adoption journey. Their responsibilities may involve assessing prospective adoptive families, matching children with families, providing counseling, and ensuring that all legal requirements are met to finalize an adoption. These professionals are crucial for ensuring that the adoption process is ethical, legal, and in the best interest of the child.
What cities in Iowa are hiring for Adoption jobs? Cities in Iowa with the most Adoption job openings:
Adoption jobs near you
Infographic showing various Adoption job openings in Iowa as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,031 per year, or $20.2 per hour.

Client Success Manager

ITA Group Inc

West Des Moines, IA • On-site

Full-time

Posted 15 days ago

Job description

About the Role

We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform.

In this role, you'll manage a portfolio of clients and serve as their trusted advisor throughout the client journey. You'll help organizations maximize adoption, analyze engagement trends, troubleshoot issues, identify growth opportunities and ensure clients achieve their employee engagement goals.

We're seeking someone with experience in SaaS client success who understands how to manage client health, drive product adoption, leverage data to make recommendations and partner with cross-functional teams to deliver an exceptional client experience. If you enjoy building relationships, solving problems, analyzing data and helping clients get the most value from technology, we'd love to talk with you.

What You'll Do

Own Client Relationships

  • Serve as the primary point of contact for a portfolio of clients.
  • Build trusted relationships with HR leaders, employee experience teams, program administrators and executive stakeholders.
  • Guide clients through their client journey, from implementation through renewal.
  • Conduct regular client meetings, business reviews and strategic planning discussions.
  • Act as an advocate for your clients while balancing business priorities and platform capabilities.

Drive Customer Success and Platform Adoption

  • Monitor customer health, engagement and adoption metrics to identify risks and opportunities.
  • Proactively engage clients when participation, recognition activity or platform utilization trends change.
  • Use customer data and platform insights to make recommendations that improve employee engagement and program performance.
  • Help clients develop strategies to increase employee participation, manager engagement and overall platform value.
  • Partner with clients to achieve business outcomes and demonstrate return on investment.

Troubleshoot and Solve Problems

  • Investigate and resolve client issues related to platform functionality, configuration and adoption.
  • Partner with Product, Development and Technical Support teams to address client concerns.
  • Document, escalate and track bugs and enhancement requests.
  • Communicate technical concepts clearly to both technical and non-technical audiences.
  • Navigate ambiguity and independently drive issues toward resolution.

Leverage Data and Insights

  • Analyze usage, recognition activity, participation trends and engagement metrics.
  • Translate data into actionable recommendations for clients.
  • Prepare and deliver executive-ready reports and Quarterly Business Reviews (QBRs).
  • Identify opportunities to improve client engagement, retention and long-term success.

Create Client-Facing Resources

  • Develop client communications, training materials, support documentation, tutorials and best-practice resources.
  • Help clients educate employees and leaders on platform features and functionality.
  • Support change management and adoption initiatives within client organizations.

Support Retention and Growth

  • Monitor account health and proactively address risks.
  • Partner with Sales and leadership teams on renewals, expansions and cross-sell opportunities.
  • Help ensure clients continue to see measurable value from their investment with ITA Group.
  • Contribute to client retention and long-term account growth.

What We're Looking For

Required Qualifications

  • 3+ years of experience in Customer Success, Client Success, Account Management, Customer Experience or a related client-facing SaaS role.
  • Experience managing a portfolio of business clients.
  • Strong analytical skills and ability to interpret data and trends.
  • Experience using customer data, adoption metrics, account health indicators, or usage analytics to make recommendations and drive client outcomes.
  • Experience conducting business reviews and presenting recommendations to clients.
  • Strong problem-solving and troubleshooting abilities.
  • Exceptional written and verbal communication skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience within SaaS, HR technology, employee engagement, recognition, rewards or employee experience platforms.
  • Experience with Totango, Gainsight, ChurnZero or similar tools.
  • Experience using CRM systems such as Salesforce or HubSpot.
  • Familiarity with ticketing and development workflows including Jira or similar tools.
  • Experience creating training content, support documentation or client-facing resources.
  • Experience working with product, development or technical support teams.

Success in This Role

The ideal candidate is:

  • Proactive
  • Curious and analytical
  • Comfortable with ambiguity
  • Technically savvy without needing to be a developer
  • Skilled at building relationships and influencing stakeholders
  • Able to translate data into meaningful business recommendations
  • Motivated by helping clients achieve measurable results