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Administration Support Jobs in Kitchener, ON (NOW HIRING)

The IFS Administrator supports the Individual Financial Services division by managing day-to-day advisor administration, client service requests, new business processing, and carrier follow-up. This ...

The IFS Administrator supports the Individual Financial Services division by managing day-to-day advisor administration, client service requests, new business processing, and carrier follow-up. This ...

IT Support Specialist Current opening, PERM DIRECT HIRE starting salary: $75,000 per year Key ... M365 Administration: Manage the Microsoft 365 Admin Center, including user lifecycle management ...

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Administration Support information

What is the difference between Administration Support vs Office Assistant?

AspectAdministration SupportOffice Assistant
Required CredentialsHigh school diploma; some roles may prefer administrative certificationsHigh school diploma typically sufficient
Work EnvironmentOffice settings, supporting multiple departments or executivesOffice environments, performing clerical and administrative tasks
Employer & Industry UsageCommon in corporate, government, and nonprofit sectorsWidely used in various industries for basic office tasks
Search & Comparison IntentLooking for administrative roles with broader responsibilitiesSearching for entry-level clerical or support roles

Administration Support roles typically involve a broader range of responsibilities, including managing schedules, correspondence, and administrative tasks across departments. Office Assistants focus more on clerical duties like filing, data entry, and reception. Both roles are essential in office settings, but Administration Support positions often require more experience or certifications and offer greater scope for career growth.

What does administration support do?

Administration support involves performing clerical tasks such as managing schedules, handling correspondence, organizing files, and providing general office assistance. It often requires skills in communication, organization, and proficiency with office software like Microsoft Office or Google Workspace.

What is an administration support role?

An administration support role involves assisting with daily office operations, managing schedules, handling correspondence, and maintaining records. It often requires strong organizational skills and proficiency with office software like Microsoft Office or Google Workspace.

What cities near Kitchener, ON are hiring for Administration Support jobs?

Cities near Kitchener, ON with the most Administration Support job openings:

Infographic showing various Administration Support job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 31% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

IFS Administrator

Waterloo, ON

CA$50K - CA$60K/yr

Full-time

Retirement

Posted 12 days ago


Job description

The IFS Administrator supports the Individual Financial Services division by managing day-to-day advisor administration, client service requests, new business processing, and carrier follow-up. This role is responsible for keeping client and advisor files moving efficiently from request or application through completion, while maintaining accurate records, clean documentation, and timely communication with advisors, clients, carriers, and internal teams.
The role is administrative and operational in nature. It is designed to reduce friction for advisors, improve client responsiveness, and ensure that service requests, new business submissions, contracting requirements, and follow-up items are handled accurately and without unnecessary delay.

Key Responsibilities

Client Service Administration

  • Process client service requests and prepare accurate documentation, correspondence, and follow-up communications.
  • Coordinate with clients, carriers, and internal stakeholders to resolve service inquiries and maintain up-to-date client records.

New Business Processing

  • Prepare, review, and submit new business applications, ensuring all documentation is complete and compliant.
  • Monitor applications throughout the underwriting and approval process, following up on outstanding requirements to ensure timely completion.

Advisor Administration Support

  • Serve as a key administrative resource for advisors by providing updates on applications, service requests, and file status.
  • Support advisor operations through meeting preparation, onboarding administration, and coordination of required documentation.

Operations, Compliance, and Recordkeeping

  • Maintain organized electronic records and ensure documentation complies with privacy, regulatory, and internal standards.
  • Support reporting, data tracking, and process improvement initiatives to enhance operational efficiency and service quality.

Requirements:

  • 2+ years of administrative experience in insurance, wealth management, financial services, benefits.
  • Experience in Individual Insurance is a must.
  • Strong Working knowledge of Excel and Docusign, and Copilot
  • Strong attention to detail and ability to maintain accurate, complete, and organized files.

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out tocareers@peoplecorporation.com.

Salary Range

The base salary for this position is between $50,000 - 60,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus, commission etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.