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Adapt Health Jobs in Chicago, IL (NOW HIRING)

Intake Specialist

Elmhurst, IL · On-site

$21 - $23/hr

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

About Adapt Health At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With supporting ...

Community Health Worker (Hybrid)

Chicago, IL · On-site

$19.50 - $25.75/hr

Comfort with ambiguity and a fast-paced culture; you can adapt and approach problems with a ... Karoo Health is proud to be an equal opportunity employer. We maintain a strict policy of non ...

Ability to adapt presentation style to meet the needs of the audience(s). • Overcomes obstacles ... health risk management programs, including the appropriate and legal approaches to employee ...

Home Health PTA Join Inspired Homecare as a Part-Time Home Health PTA and enjoy a rewarding role ... Flexibility is key, as you'll navigate various home settings and adapt your approach to each unique ...

Flexibility is key, as you'll navigate various home settings and adapt your approach to each unique ... To excel as a Home Health PTA, you'll need a blend of essential skills that foster compassionate ...

Flexibility is key, as you'll navigate various home settings and adapt your approach to each unique ... Are you the Home Health PTA we're looking for? To excel as a Home Health PTA, you'll need a blend ...

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Adapt Health information

See Chicago, IL salary details

$5

$31

$58

How much do adapt health jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for adapt health in Chicago, IL is $31.33, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $37.40 per hour, depending on experience, location, and employer.

What is Adapt Health?

AdaptHealth is a leading provider of home medical equipment, supplies, and related services in the United States. The company helps patients manage their health at home by offering products such as respiratory equipment, mobility aids, and diabetes supplies. AdaptHealth works with healthcare providers, insurance companies, and patients to ensure the proper delivery and setup of medical equipment. Their services include patient education, equipment maintenance, and ongoing support to improve patient outcomes and quality of life.

What are the key skills and qualifications needed to thrive as a Home Medical Equipment Specialist at Adapt Health, and why are they important?

To thrive as a Home Medical Equipment Specialist at AdaptHealth, you need knowledge of durable medical equipment (DME), understanding of insurance processes, and a high school diploma or equivalent, with additional certifications preferred. Familiarity with inventory management systems, billing software, and medical documentation tools is typically required. Strong customer service, attention to detail, and effective communication skills help in assisting patients and coordinating with healthcare providers. These skills are vital to ensure accurate equipment delivery, regulatory compliance, and a positive patient experience.

What are some common challenges faced by Adapt Health patient care coordinators, and how do they typically overcome them?

Patient care coordinators at Adapt Health often encounter challenges such as managing a high volume of patient inquiries, coordinating between healthcare providers and insurance companies, and ensuring timely delivery of medical equipment. To overcome these, coordinators rely on strong organizational skills, effective communication, and the robust support of their team. They also utilize Adapt Health’s digital systems to track orders and patient needs, which helps streamline processes and maintain high-quality service.

What is the difference between Adapt Health vs Medical Equipment Technician?

AspectAdapt HealthMedical Equipment Technician
CertificationsVaries; often requires certification in medical equipment or healthcareTypically requires certification or licensing in medical equipment repair and maintenance
Work EnvironmentHome healthcare, patient support, and equipment deliveryMedical facilities, repair shops, or patient homes for equipment servicing
Employer & Industry UsageHome healthcare providers, durable medical equipment companiesHospitals, clinics, medical equipment companies

Adapt Health and Medical Equipment Technicians both work within the healthcare industry, but Adapt Health focuses on patient support and equipment delivery, while Medical Equipment Technicians specialize in repairing and maintaining medical devices. The roles may overlap in certifications and work environments, but their primary responsibilities differ.

What are popular job titles related to Adapt Health jobs in Chicago, IL?

For Adapt Health jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Adapt Health jobs in Chicago, IL look for?

The top searched job categories for Adapt Health jobs in Chicago, IL are:

Infographic showing various Adapt Health job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,170 per year, or $31.3 per hour.

Operations Specialist - Customer Service

Chicago, IL • Remote


Adapt Health
Outpatient Health Care • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

420th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents


Full-time

Re-posted 28 days ago


Job description

The Operations Specialist – Customer Service plays a vital role in ensuring the efficient delivery of customer support and operational processes. This position focuses on streamlining customer service operations, resolving escalated issues, and supporting the overall workflow to enhance customer satisfaction and organizational efficiency. The ideal candidate combines strong communication skills with a solid understanding of operational procedures to support both customers and internal teams.

Key Responsibilities:

Manage and resolve complex customer inquiries and escalations promptly and professionally.

Support the implementation and improvement of customer service processes and workflows.

Collaborate with cross-functional teams to ensure smooth operation of customer service activities.

Monitor key performance indicators (KPIs) related to customer support and operational efficiency.

Assist in training and onboarding new team members on operational procedures and customer service standards.

Maintain accurate documentation of customer interactions, issues, and resolutions.

Analyze operational data to identify trends, bottlenecks, and opportunities for process improvements.

Support the deployment of systems and tools that enhance customer service delivery.

Ensure compliance with company policies, procedures, and industry regulations.

Qualifications:

Bachelor's degree in Business Administration, Operations, or related field preferred.

Proven experience in customer service, operations, or related roles.

Strong problem-solving and analytical skills.

Excellent communication and interpersonal abilities.

Ability to manage multiple priorities and work effectively under pressure.

Proficiency with CRM, ERP, or other operational management software.

Detail-oriented with strong organizational skills.

Preferred Skills:

Experience in a customer-focused environment.

Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).

Ability to collaborate effectively across departments and teams.


AdaptHealth logo

About AdaptHealth

Sourced by ZipRecruiter

AdaptHealth is a prominent player in the Healthcare Technology industry, based in Phoenixville, Pennsylvania, United States. The company's official website is adapthealth.com. AdaptHealth specializes in providing home healthcare equipment, medical supplies, and related services. Founded in 2012, the company has been significantly changing the landscape of the home healthcare industry by integrating technology into the delivery of healthcare resources. Known for its dynamic approach towards improving the quality of life for chronically ill patients, their mission is to provide comprehensive home healthcare solutions aimed at promoting health, wellness, and comfort.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Plymouth Meeting, PA, US

Year founded

2012

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What AdaptHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

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