Ad Operations Associate Jobs in Wayne, NJ (NOW HIRING)

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

The Supply Enablement Associate is an important contributor within FreeWheel’s Programmatic Operations team, supporting the monetization of premium video inventory across leading TV Programmers, MVPDs, and major digital publishers. This role focuses on accurate campaign setup, trafficking, monitoring, and troubleshooting across programmatic campaigns to ensure smooth and efficient marketplace delivery. As an Associate, this role supports day to day operational workflows, collaborates with internal teams to resolve issues, and contributes to maintaining high quality execution standards. The Associate works closely with Demand Sales, Account Management, and internal technical teams to ensure a positive buyer and publisher experience. This position reports to the Director of Supply Curation and Enablement.

Job Description

Responsibilities:

• Execute campaign setup — Support trafficking, configuration, and basic troubleshooting across the FreeWheel AdServer for programmatic campaigns.
• Perform QA checks — Ensure campaign setups follow established procedures and meet accuracy and compliance standards.
• Monitor campaign delivery — Track pacing, performance, and delivery issues, escalating to senior team members when needed.
• Support internal teams — Assist Account Management and Sales by providing operational updates and helping resolve routine technical questions.
• Document workflows — Maintain accurate records of campaign processes, setup steps, and troubleshooting actions.
• Collaborate cross-functionally — Work with Product, Engineering, and Operations teams to share observations and support ongoing improvements.
• Assist with process improvements — Contribute feedback on workflow challenges and help test new tools or procedures under senior guidance.
• Support AI-driven workflow enhancements — Assist senior team members with AI-related projects by gathering data, testing automation tools, and helping evaluate opportunities to streamline operational processes.
• Learn and apply platform knowledge — Build expertise in FreeWheel systems, digital video standards, and programmatic operations through hands-on experience and training.
• Other duties and responsibilities as assigned.

Preferred Qualifications

• 1–3+ years of experience in digital Ad Operations within an SSP, DSP, Agency Trading Desk, Ad Network, or Publisher.
• Familiarity with digital ad servers and/or SSP platforms; FreeWheel experience is a plus.
• Basic understanding of digital video standards, including VAST, OpenRTB, and programmatic advertising.
• Strong analytical and problem-solving skills with the ability to troubleshoot routine technical issues.
• Clear communication skills and the ability to work effectively with cross-functional partners.
• High EQ and a collaborative mindset, with a willingness to learn from senior team members.
• Ability to manage assigned tasks independently while following established processes and guidance.
• Bachelor’s degree or equivalent experience.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Advertising; Collaboration; Communication

Salary:

Primary Location Pay Range: $71,910.72 - $107,866.08

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years