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Acuity Specialist Jobs (NOW HIRING)

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity ...

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity ...

Service Center Coordinator

Costa Mesa, CA · On-site

$21 - $26.50/hr

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to ... Collaborate with the Parts Service Specialist on incoming new spare parts orders and address any ...

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Acuity Specialist information

What is an acuity specialist?

Acuity Specialists are professionals who assess and manage the level of care or attention required by patients in healthcare settings. Their primary role is to evaluate patient conditions and determine the appropriate staffing and resources needed to provide optimal care. They often work closely with nurses, doctors, and administrators to ensure safe and efficient patient care environments. Acuity Specialists use specialized tools and criteria to measure patient acuity and help guide staffing decisions. Their work ensures that patients receive the right level of support based on their medical needs.

What are the key skills and qualifications needed to thrive as an acuity specialist, and why are they important?

To thrive as an Acuity Specialist, you typically need a background in healthcare or medical administration, strong analytical abilities, and experience in patient assessment or care coordination. Familiarity with electronic health record (EHR) systems, acuity software, and healthcare data analysis tools is often required. Excellent communication, critical thinking, and attention to detail are soft skills that help in accurately evaluating patient needs and collaborating with clinical teams. These competencies enable accurate patient acuity assessments, which are crucial for optimal staffing, resource allocation, and high-quality patient care.

What are some common challenges acuity specialists face when managing patient scheduling and assessments?

Acuity Specialists often encounter challenges balancing urgent patient needs with limited resources, as they must assess and prioritize cases efficiently while maintaining workflow accuracy. This role requires strong organizational skills and adaptability, as last-minute changes and high patient volumes are common. Collaboration with nurses, physicians, and administrative staff is essential to ensure appropriate patient placement and timely care delivery. Effective communication and problem-solving skills help Acuity Specialists navigate these dynamic situations and support positive outcomes for both patients and care teams.

What is the difference between Acuity Specialist vs Optometry Technician?

AspectAcuity SpecialistOptometry Technician
CertificationsOften requires certification in vision testing or related fieldsTypically requires certification or training in eye care procedures
Work EnvironmentWorks primarily in eye clinics or optical centers, performing vision testsWorks in optometry offices assisting with patient exams and equipment
Employer & IndustryOptometry clinics, optical retail stores, healthcare facilitiesOptometry practices, eye care clinics, healthcare settings

In summary, Acuity Specialists focus on conducting vision tests and assessing visual acuity, often requiring specific certifications. Optometry Technicians support optometrists with patient care and equipment, with overlapping skills but different primary responsibilities. Both roles are essential in eye care settings and share similar work environments.

What is the Acuity Specialist hiring process like?

The hiring process for an Acuity Specialist typically involves submitting an application, completing an initial phone or video interview, and participating in one or more in-person or virtual interviews. Candidates may also undergo skills assessments or background checks, and relevant certifications or experience in healthcare or insurance are often preferred.

What cities are hiring for Acuity Specialist jobs?

Cities with the most Acuity Specialist job openings:

What states have the most Acuity Specialist jobs?

States with the most job openings for Acuity Specialist jobs include:

What are popular job titles related to Acuity Specialist jobs?

For Acuity Specialist jobs, the most frequently searched job titles are:

Infographic showing various Acuity Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Senior Employee Success Specialist (Employee Relations)

Sheboygan, WI • On-site

Acuity Insurance, Inc
Insurance Services • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Senior Employee Success Specialist (Employee Relations)

Job Category: Human Resources

Requisition Number: SENIO003177

  • Posted : July 29, 2026
  • Full-Time
Locations

Showing 1 location

Description

Acuity is seeking a Senior Employee Success Specialist to partner with department leaders and managers to facilitate employee relations matters, including performance management, recordkeeping, employee engagement initiatives, investigations, and terminations. In collaboration with Talent Acquisition colleagues, this role serves as a strategic HR business partner, while also working closely with Learning & Development and the Benefits team as needed, along with supporting additional responsibilities as assigned.

This role is hybrid and will be expected to work onsite at our Sheboygan headquarters approximately 2 days per week.

ESSENTIAL RESPONSIBILITIES:

  • Support the ongoing facilitation of employee success and retention initiatives at the direction of the Director – Employee Success and HR leadership.
  • In partnership with Talent Acquisition colleagues, act as business partner within HR, helping own the HR relationship with assigned departments.
  • Maintain regular cadence of check-ins with assigned departments, proactively identifying performance opportunities and coordinating solutions with other HR subject matter experts as appropriate (e.g., Learning & Development, Benefits). Participate in assigned departments’ workshops and webinars, as invited.
  • Coach managers and employees through performance management processes and dispute resolution , documenting with consistency and accuracy, while escalating complex issues to HR leadership as appropriate.
  • Lead and/or assist in conducting internal employment-related investigations in conjunction with leadership.
  • Process employee exit documentation, coordinate exit interviews, and ensure proper completion and filing of resignation, retirement, and termination paperwork.
  • Assist with the distribution, tracking, and reporting of Employee Engagement and Employee Life Cycle surveys, and help facilitate follow-up actions as directed.
  • Maintain and update performance management tools and resources; provide employee and manager support, training and troubleshooting as needed.
  • Contribute to the administration of career development and employee retention frameworks.
  • Partner with Learning & Development and management to develop and deliver training programs for the employee population.
  • Stay informed of basic employment law changes and help communicate policy updates to employees.
  • Respond to general employee questions about policies and procedures, referring complex issues to HR management.
  • Lead and/or assist with vendor-related administrative tasks, such as processing invoices, coordinating meetings, and contributing to follow-up tasks.
  • Participate in department projects and initiatives as assigned, and seek opportunities to improve HR processes and employee support.
  • Lead and/or assist with HR-related audits as assigned.
  • Adhere to company policies and practices, and comply with all state and federal regulations in all aspects of human resources management.
  • Maintain professional approach with confidentiality. Assure protection and privacy of health information as attained through written, electronic or oral disclosures.
  • Contribute to periodic reviews of and suggested enhancements for continued procedural efficiencies.
  • Regular and predictable attendance.
  • Performs other duties as assigned .

EDUCATION:

Bachelor's degree preferred. SHRM-Certified Professional (SHRM-CP), Professional in Human Resources (PHR), or similar designation(s) helpful.

EXPERIENCE:

Five (5) or more years of full-time Human Resources experience. Demonstrated track record of employee relations task ownership and/or HR business partner experience.

OTHER QUALIFICATIONS:

  • Ability to effectively guide others to desired outcomes.
  • Excellent interpersonal skills.
  • Effective verbal and written communication skills.
  • Sound judgment and decision making abilities.
  • Proactive organizational skills.
  • Ability to work independently and on a team.
  • Willingness to take initiative.
  • Ability to build and maintain strong relationships with stakeholders, including senior leadership.
  • Demonstrates adaptability to handle a diverse range of tasks, including coaching of managers.
  • Capacity for meeting deadlines while working under pressure.
  • Regard confidentiality with the highest integrity.
  • Proficiency in Microsoft Word and Excel, along with HR information systems and employee engagement and performance platforms.

*Acuity does not sponsor applicants for U.S. work authorization.*

This job is classified as exempt.

For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Acuity will include at least one in-person interview during the hiring process for all positions.

If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at careers@acuity.com . Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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