In this role, you will shape and steward Netflixโs risk philosophy, designing and executing both traditional and innovative solutions to complex and evolving risk challenges. You will lead a team that supports Netflixโs corporate, production, and emerging businesses and oversees end-to-end risk and claims activities while partnering closely with crossโfunctional leaders around the world.
The successful candidate will be a strategic risk executive and thought leader with a proven track record of building and leading highโperforming teams and managing a diverse portfolio of global risks.
This is a highly visible, handsโon leadership role that combines longโterm strategic thinking with dayโtoโday operational excellence to support Netflixโs continued growth and innovation.
Strategic leadership and risk philosophy
- Own and continuously refine Netflixโs overall risk philosophy and framework in alignment with Netflixโs culture of innovation, speed, and responsible riskโtaking.
- Manage the companyโs Total Cost of Risk, optimizing the balance between risk transfer, retention, and operational controls to support growth and profitability.
- Serve as a senior advisor to executive and functional leaders on the risk implications of strategic decisions, new initiatives, and market expansion.
Enterprise risk and claims management
- Lead endโtoโend Risk and Claims Management across Netflixโs corporate, production, advertising, gaming, live, and consumer experience businesses.
- Oversee a highโperforming global team responsible for program design, placement, pricing, coverage terms, and claims resolution across a broad range of insurance lines, including Auto and General Liability, Aviation, Business Interruption, Errors and Omissions, Fiduciary, Property, Workersโ Compensation, and others.
- Direct claims strategies and outcomes, including the management of TPAs, major and complex claims, and an effective returnโtoโwork program.
Program design, innovation, and alternative risk financing
- Develop and evolve insurance products and risk management solutions that balance Netflixโs risk philosophy with business and operational needs, including new and emerging business models.
- Drive the evaluation and implementation of alternative risk financing solutions, e.g., captives and selfโinsured structures, to enable costโeffective selfโfunding of risk.
- Challenge the status quo and explore innovative ways to structure risk, coverage, and data to support Netflixโs unique content and product portfolio.
External partnerships and market engagement
- Oversee strategic relationships with external partners, including actuaries, brokers, carriers, and TPAs, ensuring bestโinโclass service, innovative solutions, and competitive pricing.
- Represent Netflixโs interests in market negotiations and industry forums, leveraging market intelligence to anticipate trends and proactively adjust strategies.
Data, technology, and performance management
- Develop and own Key Performance Indicators (KPIs) and reporting frameworks that measure and drive the performance of Risk and Claims Management activities.
- Leverage existing and emerging technologies, data platforms, and analytics tools to drive operational excellence, data visibility, and actionable insights for decisionโmakers.
- Continuously improve processes and systems to enhance scalability, automation, and transparency.
Crossโfunctional partnership and governance
- Partner closely with Physical Production, Production Finance, Safety and Security, Finance, Legal, and other crossโfunctional teams to support projects, budgeting, accounting, and reporting related to risk and insurance.
- Advise internal teams on potential risks, coverage requirements, and mitigation strategies for new initiatives, business lines, and markets.
- Understand, interpret, and apply relevant laws, regulations, and industry standards relating to insurance coverage and risk management, ensuring appropriate governance and compliance.
People leadership
- Lead, coach, and develop a diverse, highโperforming team, creating an environment that encourages ownership, innovation, and continuous learning.
- Scale the function to match Netflixโs growth and complexity, ensuring the team is structured, staffed, and equipped to deliver at a global, enterprise level.
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