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Act Case Manager Jobs in Oregon (NOW HIRING)

Case Manager

Portland, OR · On-site

$25/hr

The Case Manager works with participants, landlords, community partners, and internal teams using a ... Paid leave benefits in compliance with Oregon Paid Leave Oregon (PLO), Oregon Family Leave Act ...

Case Manager

Portland, OR · On-site

$21.25 - $27.25/hr

The Case Manager works with participants, landlords, community partners, and internal teams using a ... Paid leave benefits in compliance with Oregon Paid Leave Oregon (PLO), Oregon Family Leave Act ...

Case Manager 2

Portland, OR · On-site

$32.88 - $40.45/hr

Case management will help eligible individuals under their individualized plan in gaining access to ... Act as liaison between residential community providers and licensing program specialists, service ...

Case Manager 2

Portland, OR · On-site

$32.88 - $40.45/hr

Case management will help eligible individuals under their individualized plan in gaining access to ... Act as liaison between residential community providers and licensing program specialists, service ...

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Act Case Manager information

What is an ACT case manager?

An ACT (Assertive Community Treatment) Case Manager is a mental health professional who coordinates comprehensive care for individuals with severe mental illness. They work as part of a multidisciplinary team to provide personalized support, including medication management, therapy, housing assistance, and crisis intervention. The goal of an ACT Case Manager is to help clients maintain stability, live independently in the community, and reduce hospitalizations by offering intensive, ongoing support.

What are the key skills and qualifications needed to thrive as an ACT case manager, and why are they important?

To thrive as an ACT Case Manager, you need a background in social work, psychology, or a related field, often with a bachelor's or master's degree and relevant licensure. Familiarity with case management software, electronic health records (EHRs), and community resource databases is typically required. Strong interpersonal skills, cultural competence, and crisis intervention abilities help you build trust and support clients effectively. These competencies are crucial for coordinating comprehensive care and promoting recovery for individuals with severe mental health needs in community settings.

What are some common challenges ACT case managers face when working with clients with severe mental illness?

ACT Case Managers often work with clients who have complex mental health needs and may face challenges such as building trust with individuals who are hesitant to engage, coordinating care across multiple providers, and responding to crises outside standard work hours. Managing high caseloads while ensuring each client receives individualized attention can also be demanding. However, the multidisciplinary team approach and strong peer support within ACT programs help address these challenges and create a collaborative environment focused on client recovery.

What is the difference between Act Case Manager vs Mental Health Case Manager?

AspectAct Case ManagerMental Health Case Manager
Required CredentialsRelevant certifications, state licensure, social work or counseling backgroundSimilar credentials, often requiring licensure or certification in mental health
Work EnvironmentHospitals, clinics, community agencies, often with a focus on legal and social servicesCommunity mental health centers, outpatient clinics, hospitals
Employer & Industry UsageLegal, social services, healthcare agenciesMental health facilities, outpatient clinics, social service agencies
Common Search & ComparisonAct Case Manager vs Mental Health Case Manager

Both roles involve coordinating care and support for clients, but Act Case Managers focus on legal and social service aspects related to mental health crises, often working with legal authorities. Mental Health Case Managers primarily provide ongoing mental health support and treatment coordination. While overlapping in credentials and work environments, their primary focus and client interactions differ.

What are popular job titles related to Act Case Manager jobs in Oregon?

For Act Case Manager jobs in Oregon, the most frequently searched job titles are:

What cities in Oregon are hiring for Act Case Manager jobs?

Cities in Oregon with the most Act Case Manager job openings:

Infographic showing various Act Case Manager job openings in Oregon as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

The Enhanced Rapid Re-Housing Case Manager provides housing-focused case management to households experiencing housing crises. This position supports participants in quickly resolving housing barriers, securing permanent housing, and maintaining long-term housing stability.
The Case Manager works with participants, landlords, community partners, and internal teams using a Housing First, low-barrier, harm reduction, trauma-informed, and participant-centered approach. This position ensures services are delivered in alignment with Just Compassion policies, Washington County Department of Housing Services requirements, HMIS standards, and applicable laws and regulations.
Essential Duties
  • Provides housing-focused case management to households experiencing housing instability or homelessness.
  • Supports participants in identifying housing barriers, developing housing plans, and securing permanent housing.
  • Provides financial assistance coordination for rent, move-in costs, and other eligible housing-related expenses.
  • Mantains timely, accurate, and complete documentation in HMIS and other required systems.
  • Collaborates with internal teams, landlords, community partners, and service providers to support participant progress and housing stability.

Job Functions
  • Conduct outreach and engagement activities to identify and connect with eligible participants.
  • Complete intake and assessments to determine participant needs, eligibility, and housing barriers.
  • Assist participants with housing search, unit identification, housing applications, landlord communication, and move-in coordination.
  • Provide financial assistance for rent, move-in costs, and other eligible housing-related expenses in accordance with program guidelines.
  • Ensure proper documentation and compliance with financial assistance protocols.
  • Develop and implement individualized case management plans that support participant goals and housing stability.
  • Provide ongoing case management, advocacy, resource connection, and supportive services based on participant needs.
  • Participate in regular case conferencing to support participant progress and service coordination.
  • Collect, maintain, and upload eligibility documentation into HMIS.
  • Enter timely, accurate, and complete case notes, service documentation, participant updates, and required data into HMIS.
  • Monitor data quality and maintain accurate participant records.
  • Maintain confidentiality, professional boundaries, and participant dignity at all times.
  • Comply with Just Compassion policies, Washington County program standards, HMIS requirements, and applicable regulations.
  • Communicate proactively with supervisors regarding workload, participant needs, housing barriers, operational challenges, and emerging concerns.
  • Apply trauma-informed, culturally responsive, Housing First, low-barrier, harm reduction, and participant-centered practices in all interactions and services.
  • Perform additional duties as assigned in support of program operations and participant services.

Qualifications
  • High school diploma, GED, or equivalent experience.
  • Experience working with individuals or households experiencing homelessness, housing instability, or other crisis situations.
  • Strong communication, organization, documentation, and interpersonal skills.
  • Ability to manage competing priorities in a fast-paced, housing-focused environment.
  • Proficiency with Microsoft Office, Google Workspace, cloud-based systems, and client databases; HMIS experience preferred.
  • Ability to maintain confidentiality, professional boundaries, and sound judgment when working with sensitive participant information.
  • Valid driver's license, proof of automobile insurance, and reliable personal vehicle for site visits and housing navigation.
  • Commitment to equity, cultural responsiveness, trauma-informed care, Housing First principles, and Just Compassion's mission.

Preferred Qualifications
  • Bilingual or multilingual abilities, including Spanish, Russian, or other languages commonly spoken by participants.
  • Bachelor's degree in Social Work, Human Services, or a related field.
  • Previous experience providing housing-focused case management, supportive services, or Medicaid-funded services.
  • Experience with rapid re-housing, housing navigation, landlord engagement, or financial assistance programs.

Why Just Compassion: Benefits & Total Rewards
Just Compassion is committed to supporting the health, well-being, and professional growth of our team members. Benefits for eligible employees may include:
  • Medical, dental, and vision insurance plans
  • Employee Assistance Program (EAP), providing confidential counseling, financial, and legal support at no cost to team members
  • Individual Retirement Account (IRA) retirement savings option
  • Paid time off (PTO) for eligible employees
  • Paid sick time in accordance with Oregon law
  • Paid leave benefits in compliance with Oregon Paid Leave Oregon (PLO), Oregon Family Leave Act (OFLA), and the federal Family and Medical Leave Act (FMLA), as applicable
  • Wellness time to support overall employee well-being
  • Eleven (11) paid holidays annually
  • Professional development opportunities

Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services.